PlushRugs Bewertungen 

703
•
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Prices are excellent and fair and don't change from minute to minute like some sites, like Birch Lane, the second you show interest. You state the actual dates that prices will be good for so shoppers... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fortunately you were able to get both rugs to me ahead of my scheduled floor replacement which meant they were available to be put down as the installers completed their work. When I emailed to inquir... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First, rug better than described. Combination of various shades of blue is exceptional. Gorgeous rug. Ships as promised, arrives on time. Great value for the price. Love it.

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

We had a good experience with PlushRugs. I like the customer service which I had to contact regarding shipping. The one thing that was confusing is the Maersk tracking that we received which was not u... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Bodenbeläge
  2. auch in
  3. Teppichgeschäft

Über PlushRugs

Vom Unternehmen geschrieben

PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.

We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.

Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.

Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

703 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(703)

186 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great company

31. Januar 2026
PlushRugs-Logo

Antwort von PlushRugs

Thank you for the compliment Andrew! We hope to get to work with you again.

- The PlushRugs Team

Bewertet mit 5 von 5 Sternen

I got a very high quality rug for my…

I got a very high quality rug for my new home and it was shipped in an expedited manner and received in great condition. I did not get to choose the pattern or color because that was my fiance's decision. I don't hate the color, but I probably would have chosen something else. But that's not the fault of either the manufacturer or your company. You guys did a great job!

29. Januar 2026
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Antwort von PlushRugs

Thank you for the review Bruce! We’re glad to hear the rug arrived quickly and in perfect condition. Sounds like your fiancé made the final call — but we’re happy to know it still earned your approval overall. Enjoy the new space, and we appreciate your support!

- The PlushRugs Team

Bewertet mit 5 von 5 Sternen

Delivered with 4 days

Delivered with 4 days. Soft, thin but decent quality. Looks like it does on the website. Color is on the surface so if you go against the grain it shows white - but this doesn’t show with normal use.

24. Januar 2026
Bewertet mit 5 von 5 Sternen

ordered a product that didnt work in my…

ordered a product that didnt work in my home and the return experience was GREAT, This is so important when your ordering online. Will not hesitate ordering again.
Thanks AMBER for your prompt detailed support.
Linda

3. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fast

Fast, prompt service. Nice quality rug!

23. Januar 2026
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Antwort von PlushRugs

Thank you for leaving us a review Julie!

- The PlushRugs Team

Bewertet mit 1 von 5 Sternen

restocking fee on a sample??!!

I think it's criminal they charge a restocking fee on a sample! Samples are 99% returned - that's stupid they charge a restocking fee on a sample!! Rugs I understand completely. But samples - that's ridic.

21. Januar 2026
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Antwort von PlushRugs

Hey Bridget,

I'm sorry to hear about your frustration with your order. A couple things to address, for sample sizes we do provide a complimentary return label as well as offer to waive the restock fee if you elect to purchase the full size rug. This is fairly standard across the industry and I do apologize if we didn't meet expectations here.

With regards to your order specifically, you actually ordered the 2x3 and not the sample size we offer on the product page. The returns policy is essentially the same, we still provide a complimentary return label and if you elect to purchase the larger size we waive the restocking fee. I'll be sure your feedback gets to the right place, we try our best to make sure our customers have a great experience.

- The PlushRugs Team

Bewertet mit 3 von 5 Sternen

Defective product, return and refund honored.

Ordered a rug that was frankly out of stock with other suppliers. The rug I received was defective and needed to be returned. Plush Rugs arranged for the return and the refund was processed promptly.

19. Januar 2026
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Antwort von PlushRugs

Hey Donald,

Thanks for taking a moment to leave us a review. I'm so sorry your rug arrived with issues. I do see it appears you got the last piece Safavieh had available for that particular rug. That said, it still shouldn't have arrived with any issues so I'm happy to see our team took care of it for you right away.

- The PlushRugs Team

Bewertet mit 5 von 5 Sternen

Happy Customer!

I've ordered 3 rugs from them and am very pleased with the quality of the rugs. Free shipping and received quickly!

19. Januar 2026
Bewertet mit 5 von 5 Sternen

Great product and service!

Our area rug has a lovely design and feels soft on the feet. The website was easy to use with good depictions of the products. Delivery was sooner than projected. Thank you PlushRugs!

16. Januar 2026
Bewertet mit 5 von 5 Sternen

This rug is beautiful

This rug is beautiful! It replaces one just like it that we had for 5 years. It is on our family room, and takes a lot of abuse with dogs and grandkids.It is thick and plush! So happy to have found this great rug twice!!

19. Januar 2026
Bewertet mit 4 von 5 Sternen

Fabulous color

The rug shipped promptly and arrived on time. The rug was exactly as it looked in the online picture.

27. Januar 2026
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Antwort von PlushRugs

Thank you for your review Gwen, we hope you enjoy your new rug!

- The PlushRugs Team

Bewertet mit 5 von 5 Sternen

The shipping was very FAST...had my…

The shipping was very FAST...had my rugs within 3 days of ordering! The quality of the rugs was very good and the price was better than other stores....I will definitely be ordering more from them.

8. Januar 2026
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Antwort von PlushRugs

Thank you Cindy! We hope to get a chance to earn more of your business down the road!

- The PlushRugs Team

Bewertet mit 1 von 5 Sternen

The rug looked much better online

The rug looked much better online , when I received it had bugs and crumbles inside , looked like someone’s return , I had I send back and had to call two times to get my free shipping label sent to my email

11. Januar 2026
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Antwort von PlushRugs

Hey Olena,

I think there may be some confusion here with regards to your order. You placed an order with us back on January 11th for a rug, you then requested a cancellation on January 13th due to the item being back-ordered and we issued your refund in full the same day.

I also double checked and we haven't received any additional orders from you that this experience could stem from.

I'll be honest, I was rather concerned when I first read your review because we wouldn't ship a rug in that condition. I'm wondering if you may have left us a review for an order that you placed on another website. I'm going to have one of our supervisors reach out to you as well just to make sure everything is fully cleared up!

- The PlushRugs Team

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