PlushRugs Bewertungen 

703
•
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Prices are excellent and fair and don't change from minute to minute like some sites, like Birch Lane, the second you show interest. You state the actual dates that prices will be good for so shoppers... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fortunately you were able to get both rugs to me ahead of my scheduled floor replacement which meant they were available to be put down as the installers completed their work. When I emailed to inquir... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

First, rug better than described. Combination of various shades of blue is exceptional. Gorgeous rug. Ships as promised, arrives on time. Great value for the price. Love it.

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

We had a good experience with PlushRugs. I like the customer service which I had to contact regarding shipping. The one thing that was confusing is the Maersk tracking that we received which was not u... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Bodenbeläge
  2. auch in
  3. Teppichgeschäft

Über PlushRugs

Vom Unternehmen geschrieben

PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.

We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.

Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.

Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

703 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(703)

186 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

PlushRugs had the best price available…

PlushRugs had the best price available for this rug, but I was unfamiliar with the company. I did some research and saw they have a physical headquarters and extensive company history, which made me much more confident in my purchase. Then, the shipping was so quick, which validated their shipping and distribution model. Would be glad to purchase from PlushRugs again!

18. Februar 2026
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Antwort von PlushRugs

Hey Lyndsey,

Thank you for giving us a shot! We're so glad to hear you were happy with your purchase and hope to earn another opportunity to earn your business again in the future.

- The PlushRugs Team

Bewertet mit 3 von 5 Sternen
PlushRugs-Logo

Antwort von PlushRugs

Hey Laurie,

I'm sorry the rug you ordered didn't work out! I see our team has already assisted you with a complimentary return label and your refund will be processed once it's received back to our warehouse. Let us know if you need anything else!

- The PlushRugs Team

Bewertet mit 5 von 5 Sternen

Plush Customer Service!

Plush Rugs customer service was amazing. I reached out twice. Once via the chat feature and once via email. Both interactions did not feel robotic or generic. Very refreshing.

13. Februar 2026
Bewertet mit 2 von 5 Sternen

Rug is deformed

I ordered a very large rug. It came folded in a box. Was this a return? I spent the last hour trying to flatten the stretched areas. I really hope this rug flattens. I spent over a grand and shouldn't have to do this. The rug otherwise is gorgeous. What a shame.

13. Februar 2026
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Antwort von PlushRugs

Hello Audra,

Thank you for taking the time to leave us some feedback regarding your order. Some manufacturers do make the decision to ship rugs above a certain size or material, folded as opposed to rolled. Unfortunately we don't have control over this decision and apologize for any frustration or concern.

Similar to rolled rugs, a folded rug will relax and lay flat, and the creases should entirely go away within a week or two of being placed in their intended location.

If for any reason you have issues after the rug has had a couple weeks to lay out, please reach out to our team. We would be happy to make sure any issues are resolved.

- The PlushRugs Team

Bewertet mit 5 von 5 Sternen

The rugs were exactly as pictured on…

The rugs were exactly as pictured on the website. The website was very user friendly and there were many selections to choose from. Our rugs arrived on time and very carefully packaged to protect from cold and wet weather. Very happy with our purchase and will purchase from them again in the future. Would definitely recommend to anyone looking for area rugs.

14. Februar 2026
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Antwort von PlushRugs

Thank you for taking the time to share this — it means a lot. We put a lot of care into making sure our photos are accurate, the site is easy to navigate, and that every rug is packaged well (especially during rough weather), so it’s great to hear that all of that came through on your order.

We truly appreciate the recommendation and look forward to helping you again whenever you’re ready for the next one.

-The PlushRugs Team

Bewertet mit 5 von 5 Sternen

Lovely rug

The rug is true to its colors online and was priced according to its quality. I love it. Thanks, PlushRugs!

14. Februar 2026
Bewertet mit 5 von 5 Sternen

Exactly as pictured! Love it

The rug came exactly as pictured and is quite thick! It feels and looks very premium. Very happy!

10. Februar 2026
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Antwort von PlushRugs

Thank you so much for your review Alexandra, we're thrilled to hear you love your new rug!

- The PlushRugs Team

Bewertet mit 1 von 5 Sternen

Did not receive, no communication

I placed an order for a beautiful rug but two weeks went by with no shipping information. I emailed the company and they responded that the rug is no longer in stock and they will be refunding my money. I could have ordered it elsewhere but it might be too late since I can't find the same rug in this size anywhere now. Terrible customer service at this company.

4. Februar 2026
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Antwort von PlushRugs

Hey Leah,

I'm very sorry for the inconvenience and disappointment with your order. It did appear that at the time of the order we improperly had the product listed as available in a size that is not actually made or available by Nourison. It did take more time than expected to figure out what exactly was going on with the manufacturer and I have identified where our team should have been much more proactive in notifying you of the situation. I will be discussing this with the team further to ensure it doesn't happen again.

- The PlushRugs Team

Bewertet mit 5 von 5 Sternen

A+ Experience

I picked this company because of the low price. But, my experience with this company was anything but low! My rug was as described and sent in a VERY timely manner. I found out later that the company is based out of the US which is great; I had previously had a poor experience with a company out of Canada! My experience with this company couldn't have been better and I would not hesitate to shop here again!

1. Februar 2026
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Antwort von PlushRugs

Thank you so much for your review, Donna! We always aim to set ourselves apart by providing the best service possible. Our customer service team is based right here in the Midwest near our company headquarters, and they’re always ready to help by phone or email.

- The PlushRugs Team

Bewertet mit 5 von 5 Sternen

Great

It looks great, thanks.

31. Januar 2026
PlushRugs-Logo

Antwort von PlushRugs

Thanks for your review Gabriel, glad to hear your new rug looks great!

- The PlushRugs Team

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