As ever everything worked seamlessly, form ordering to receiving meds. Email enquirys are dealt with with in a few hours on working days. This time a little confusion about an old drug th... Mehr ansehen
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Das sagen Bewerter
Pills orders and delivered quickly. Expected Royal Mail tracking info but non received. Did receive notifications on I phone today but pills were sent and received last Thursday, so sone initial glit... Mehr ansehen
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I was hoping to get my meds on a roll so I didn't have to push the tabs out. I have quite painful arthritis in my hands. I realise my dose on a few tabs is 2or3 tabs but a conversation would have been... Mehr ansehen
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The speed and ease of the process was great. With my previous supplier it was weeks between ordering and receiving my medication compared to days with Pilltime Also, I didnt have to jump through ho... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
PillTime is an NHS service provided to patients throughout England. You can easily sign up online, and PillTime will dispense your medication into clearly labelled pouches each labelled with the dose, day and time they need to be taken. Pouches are packaged into a box, in the order, they need to be taken and discreetly delivered to patients' doors. Our service ensures that administration of multiple medications, throughout the day, is as simple and as safe as possible. After your first delivery, simply re-order via our App, website or partner service and we will take care of the rest. Find out more at www.pilltime.co.uk
Medication made simple
Vom Unternehmen geschrieben
- We're committed to helping people to live healthier, happier, longer lives
- Almost seven million people in the UK take five or more different medications daily. If you are one of them, then you’ll be familiar with the stress and strain that arranging and scheduling your medication can create. It can be confusing, and unfortunately many people fail to follow their schedule as their GP has prescribed. This can have serious long term health impacts. Now, there is a simpler way. PillTime is an NHS online pharmacy trusted by thousands of patients. We take your repeat prescription direct from your GP and organise your medication into daily pouches. Each pouch is labelled with the dose and the day and time that it needs to be taken. A pouch will fit into your pocket or handbag so your medication can fit around your lifestyle. Simply tear open and take at the time specified. PillTime take away the time and stress needed to manage your medication. Instead, you have complete peace of mind that you’re taking the right dose at the right time. It couldn’t be simpler. Pouches are organised into a roll and delivered by 28-day cycle in a handy box dispenser. We are a registered NHS pharmacy just like any other in your locality so if you pay for your prescriptions then that charge remains but otherwise, there is no charge for our service or for us to deliver your medication directly to your home. It only takes a few minutes to register with PillTime at PillTime.co.uk
- Travelling
- If you take multiple medications, you’ll be used to lugging around lots of boxes of tablets when you’re on the go. Well, now there’s no need to. One dose = one pouch it’s that simple! You can simply tear off the dose you need, pop them in your bag and head out without giving your medication a second thought.
- An eco-friendly pharmacy
- Here at PillTime, we pride ourselves on being an eco-friendly pharmacy by taking small steps to reduce our waste. We run a ‘Naked Packaging’ incentive with our patients. We send all patients a blue PillTime dispensing box with their first order. After that, we send the pouches au naturale. We then ask that our patients reuse their PillTime box until they need a new one. This is a huge reduction in our monthly cardboard waste. Delivering to patients has an important impact on reducing our carbon emissions. As an online medication service, we deliver to our patients. This eliminates the need for patients to travel to the GP surgery or pharmacy to collect their prescription. By running a delivery service, patients reduce single-purpose trips in the car.
Get your NHS prescription delivered directly to your door, free of charge!
Medication made simple with free deliveries. What could be easier?
Sign up and order your prescription 14 days before your medication is due. We guarantee that you’ll receive your medicines in a timely manner, so you don’t run out of your current prescription.
Kontaktinformationen
7&8 The Laurels, Cribbs Causeway, BS10 7TT, Bristol, Vereinigtes Königreich
- 0800 074 3303
- customerservices@pilltime.co.uk
- pilltime.co.uk
3.6
Akzeptabel
24’083 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Had my first delivery of my pills…
Had my first delivery of my pills today. And I must say! I’m very impressed so far,
I will be ordering again next month. Every pharmacy has their ups and downs. As long as I have plenty in stock at home! Just in case something happens then I’m happy to continue with them
Thank you
23. Mai 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Downloaded App and followed…
Downloaded App and followed instructions and Pilltime made everything happen!
Customer support did contact us regarding a query and they were very helpful.
16. Mai 2026
Antwort von PillTime
Good morning Paul E,
Thank you for you positive feedback regarding the app and also the customer support that you have received.
We have recently upgraded the app, so you should start to see a number of improvements as we continue to enhance the experience for our patients.
Kind regards
The PillTime Team
Always arrive well within time frame
Always arrive well within time frame. When I was prescribed emergency medication they arrived next day. Well packaged and labelled
16. Mai 2026
Antwort von PillTime
Dear Jan Dyer
Thank you so much for your kind words! We're delighted to hear that you're satisfied with our service.
Our team works hard to ensure your medications are dispensed efficiently and accurately, so it's wonderful to know we're meeting your expectations. If you ever need anything or have any questions, please don't hesitate to reach out – we're here to help.
The PillTime Team
Antwort von PillTime
Dear Gillian,
Thank you for your review. We’re really pleased to hear that your order arrived on time, met your expectations, and was well packaged. We appreciate your support and look forward to continuing to provide a reliable service.
Best wishes,
Karen
The PillTime Team
Communication delivery excellent.
11. Mai 2026
Antwort von PillTime
Dear Barry,
Thank you for your lovely review. We’re so pleased to hear that you found both our communication and delivery excellent. Providing clear updates and a reliable service is really important to us, so it’s great to know this has made a positive difference to your experience. Thank you for choosing PillTime.
Best wishes,
Karen
The PillTime Team
Service good but tracking prescription…
Service good but tracking prescription accurately bit hit 'n' miss .
12. Mai 2026
Antwort von PillTime
Dear Andy A,
Thank you for taking the time to leave your feedback regarding the service being good and to share your tracking experience.
We do recommend that all users download the Royal Mail App alongside the PillTime app to track your orders.
We have recently upgraded the app, so you should start to see a number of improvements as we continue to enhance the experience for our patients.
Best regards
The PillTime Team
Makes taking my medication so easy
Makes taking my medication so easy. I have had some small issues, hence only four stars. They have hopefully been sorted now. The app could do with being a bit better as it does not seem to work 100%. The last order I placed was exactly how the service should work.
23. März 2026
Antwort von PillTime
Dear Gareth,
Thank you for your feedback and for taking the time to share your experience with us. We’re really pleased to hear that our service is making it easier to manage your medication and that your most recent order reflected the smooth experience we aim to provide every time.
We’re sorry to hear you’ve experienced a few issues along the way, but we’re glad these now appear to have been resolved. We also appreciate your comments about the app. We have recently upgraded the app, so you should start to see a number of improvements as we continue to enhance the experience for our patients.
Thank you again for your support and feedback; it really helps us continue improving our service.
Best regards,
Karen
The PillTime Team
I was hoping to get my meds on a roll…
I was hoping to get my meds on a roll so I didn't have to push the tabs out. I have quite painful arthritis in my hands. I realise my dose on a few tabs is 2or3 tabs but a conversation would have been nice when I could explain what I took. So I do not understand why you sent the empty roll container. My medication has stayed the same for years. I worked for an independent pharmacy for 10 years then boots for over 10 years, so I would have been able to explain my meds quite clearly. I am confused and disappointed.
11. Mai 2026
Antwort von PillTime
Dear Jennifer,
Thank you for taking the time to leave your review. We’re very sorry to hear about your experience and completely understand why you might feel confused and disappointed, especially given your arthritis and your background in pharmacy.
We appreciate that a conversation would have been helpful so you could explain how you take your medication and discuss the best way to prepare your prescriptions. We’re sorry this did not happen before your delivery was sent.
A member of our team will call you today to review your medication and work with you to ensure the service runs as smoothly as possible moving forward. Thank you again for bringing this to our attention.
Best regards,
Karen
The PillTime Team
I do have problems now and then
I do have problems now and then, but always find you come up with the medication in time. Thank you.
30. April 2026
Antwort von PillTime
Dear Christine,
Thank you for sharing your feedback. We’re sorry you’ve had some issues, but we’re glad our team made sure your medication arrived on time. We appreciate your patience and understanding, and we’ll keep working to give you the reliable service you expect. Thanks for choosing PillTime.
Best regards,
Karen
The PillTime Team
Great Service
Once again thank you for a speedy delivery, it’s much appreciated.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PillTime
Dear Victor,
Thank you so much for your kind feedback. We’re really pleased to hear your delivery arrived quickly once again. We truly appreciate your continued support and are glad we could provide a service you’re happy with. 💙
Best regards,
Karen
The PillTime Team
Ordered Maunjaro as new customer…
Ordered Maunjaro as new customer although it took around 10 days to organise as required additional information the communication was good and resolution was fast.
Pilltime sent out my the injection at requested dose packaging was good as were the items and advice best support package spare needles and wipes too at a great price.
Thank you
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PillTime
Good morning Astral Burton thank you for taking the time to leave your 5 star review.
We appreciate all feedback received and are very pleased to hear that you had such a positive experience.
Kind regards
The PillTime Team
Antwort von PillTime
Dear Catriona,
Thank you for your continued support and kind feedback. We’re really pleased to hear you’ve had another positive experience with PillTime. Thank you for choosing us and for taking the time to leave a review.
Best wishes,
Karen
The PillTime Team
Antwort von PillTime
Dear Susan,
Thank you for your review. We’re really pleased to hear you were kept up to date throughout the process, as we know good communication is important. Thank you for choosing PillTime and for taking the time to share your feedback.
Best wishes,
Karen
The PillTime Team
Antwort von PillTime
Dear Tim,
Thank you for your feedback! We’re really pleased to hear you’ve had a positive experience with PillTime. Providing reliable, supportive service to our patients is incredibly important to us, and we appreciate you taking the time to share your review. 💙
Best wishes,
Karen
The PillTime Team
Good service ,all my tablet in one box
Good service ,all my tablet in one box. And a text message to say how to join the poach ,system for my tablet look forward to that . Thanks 👍
8. Mai 2026
Antwort von PillTime
Dear Maxwell,
Thank you for your lovely feedback! We’re pleased to hear you’re happy with the service and that everything arrived together. We’re also glad you’ve received information about joining our pouch system, and we hope it makes managing your tablets even easier. Thank you again for choosing PillTime 👍💙
Best wishes,
Karen
The PillTime Team
Great company fast delivery and fast…
Great company fast delivery and fast support when you contact them for mounjaro
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von PillTime
Dear Jamie,
Thank you for your kind feedback. We’re really pleased to hear you’ve had a positive experience with both our delivery and support teams. Providing fast, reliable service and helpful support is something we work hard on every day, so it’s great to know this has made a difference for you. Thank you for choosing PillTime.
Best regards,
Karen
The PillTime Team
The speed and ease of the process was…
The speed and ease of the process was great.
With my previous supplier it was weeks between ordering and receiving my medication compared to days with Pilltime
Also, I didnt have to jump through hoops to get my meds sorted into easy dosages due to the standard pouches.
6. Mai 2026
Antwort von PillTime
Dear Colin,
Thank you for your fantastic feedback. We’re so pleased to hear that you found the process quick and straightforward, and that your medication arrived much faster compared to your previous provider.
It’s also great to know that our pouch system has helped make managing your medication easier without added complications. Making medication simple, convenient, and accessible for our patients is exactly what we aim for. Thank you for choosing PillTime.
Best wishes,
Karen
The PillTime Team
Always efficient and remind you to…
Always efficient and remind you to order - just a great service.
1. Mai 2026
Antwort von PillTime
Dear Raymond,
Thank you for your lovely feedback. We’re really pleased to hear that you find our service efficient and helpful. Our reminder system is designed to make managing your medication as simple and stress-free as possible, so it’s great to know it’s working well for you.
We truly appreciate your support and thank you for choosing PillTime.
Best regards,
Karen
The PillTime Team
Pilltime
Easy to set Up. all the work done for you.
Delivery was good too, arrived on time by Royal Mail.
All in all a very good service
1. Mai 2026
Antwort von PillTime
Dear Sue,
Thank you for your wonderful feedback. We’re so pleased to hear that you found the service easy to set up and that everything was handled smoothly for you. It’s also great to know your delivery arrived on time with Royal Mail.
Thank you for choosing PillTime! We really appreciate your support and are delighted that you’re happy with the service.
Best wishes,
Karen
The PillTime Team
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