I would definitely recommend! I found the website really easy to navigate with an excellent selection of pillows. Communication from Pillow World was very good throughout- they informed me when the or... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Placed order, assumption was that items in stock, ready for immediate despatch. Unfortunately had to chase a few days later, for an update on delivery. Items delivered a week later. Would be helpful... Mehr ansehen
Unternehmen hat geantwortet
After searching for a particular pillow to replace an existing very comfortable one I found it at Pillow World. With a discount available on that day it made the purchase a price I wanted to pay. Chec... Mehr ansehen
Unternehmen hat geantwortet
I was looking for something for my 85yr old mother who is suffering in this extreme heat to keep cool at night
Unternehmensdetails
Vom Unternehmen geschrieben
Pillow World is Britain's Leading Pillow Specialist and your one stop pillow shop. We have every type of pillow from all the biggest pillow brands. At Pillow World we don't do fake sales, just low prices everyday. We promise to have Britain's lowest prices 365 days a year. We live and breathe pillows and are passionate about helping you find your perfect sleeping partners. The pillow is the single most important item in your home. It cradles your head and neck, aligns your spine and makes sleep possible. A great pillow will improve any mattress and improve your sleep. A poor pillow makes the best mattress uncomfortable and makes sleep nigh on impossible. We have all experienced the frustration and pain of a poor pillow, whether on holiday or staying at a friend’s. The anguish of pillow origami as you try to plump and fold your flattened excuse for a pillow into something remotely comfortable and supportive is something no one should have to go through. At Pillow World, we have studied pillows from around the globe, looking for the best of the best in every type of pillow. We have even designed and developed new pillows, creating sleep solutions specifically targeted at solving the most common sleep problems. We have pain relief pillows, cooling pillows, anti-snore pillows, anti-allergy pillows, washable pillows, lavender pillows, memory foam pillows, luxury feather and down pillows, latex pillows, pillows for side sleepers, front sleepers, back sleepers and even for wrigglers who move around all night. We have ergonomic pillows, anatomic pillows, breathable pillows, soft and squishy pillows and firm, supportive pillows. Most importantly, we have the right ‘sleep better’ pillows for you. We have 1000's of pillows in stock for super fast delivery, because when you decide you need new pillows you wants them as soon as possible. Happy sleeping from everyone at Pillow World.
Kontaktinformationen
Vereinigtes Königreich
- 0333 335 6455
- heretohelp@pillowworld.com
- pillowworld.com
4.4
Hervorragend
1394 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Dunlopillo Serenity Pillow
I was specifically looking for a new Dunlopillo pillow and found Pillow World selling them.
I know they are not easily available due to the company no longer existing but the pillows still be manufactured.
I ordered the Dunlopillo Serenity pillows and I’m hoping they are as good as the original I purchased years ago.
Pillow Worlds website was easy to navigate.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thanks for sharing your experience, Paul - we’re pleased you found exactly what you were looking for and that the website was easy to navigate.
Dunlopillo pillows are still manufactured to the same high standards, and we hope the Serenity lives up to the one you’ve loved for years.
Happy sleeping 💤
The website was easy peasy
The website was easy to use and with clear descriptions of product. I liked the review section, which helped me to make up my mind and order product.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
We’re so glad you found the website easy to use and the product descriptions helpful.
It’s great to hear the reviews helped you feel confident in your choice.
Happy sleeping 💤
Won’t take return for faulty unopened pillow!
UPDATE ON REVIEWS: Pillow World have now backed down on taking my return of an unopened, unused item (as they legally have to) - probably because of my posting on trust pilot. I again RECOMMEND you avoid this web based company who sell substandard pillows - not the same ones as you see in the shops - and refuse to take returns unless you start quoting your consumer rights at them! (I have yet to see my money back - who knows if they will honour its return!)
Bought a Tempur pillow on line from their website and it came quickly but is clearly not the correct pillow: I had already seen the pillow I wanted in Gillies and Dreams - this pillow though presented with the same name is much lighter and the memory foam not as responsive.
Without even taking the pillow out of the packaging I immediately emailed them for a return and they are absolutely refusing …. Not just asking I pay postage. They are saying they simply don’t take any returns at all.
So basically this is an on line company which won’t take returns as all even for incorrectly presented and unopened and unused products. AVOID LIKE THE PLAGUE
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
We’re sorry to hear you’re unhappy with your experience and appreciate you taking the time to share your feedback.
Tempur pillows can vary in weight and feel depending on the specific model - for example, the Prima SmartCool uses a different internal structure to models such as the Tempur Cloud, which can make it feel lighter and more adaptive rather than dense or rigid.
As this is already being reviewed with our customer service team, we’ll continue to work through this directly with you.
They had what I wanted and with free…
They had what I wanted and with free delivery and a discount code.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
We’re glad we had exactly what you needed and that free delivery and a discount helped too.
Thanks for choosing Pillow World.
Happy sleeping 💤
good discounted price
good discounted price, great product and fast service
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thanks for your kind feedback - great to hear you were happy with the price, product and speedy service.
We appreciate your support.
Happy sleeping 💤
Antwort von Pillow World
Thank you for your review - we’re delighted you’re pleased with the quality.
We hope you continue to enjoy your pillow.
Happy sleeping 💤
Easy to navigate and order…
Easy to navigate and order .well.pleased.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
We’re pleased to hear you found the website easy to navigate and ordering straightforward.
Thanks for choosing Pillow World.
Happy sleeping 💤
Great company and product.
The pillow is so comfortable. It arrived very quickly. Customer service was very quick to respond to a query I had. Great company and product.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
It’s lovely to hear how comfortable you’re finding your pillow.
We’re also glad our delivery and customer service met expectations.
Happy sleeping 💤
I’m very pleased with the pillow queen…
I’m very pleased with the pillow queen size. The service was very efficient and came very quickly.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thank you for your feedback Linda, we’re delighted you’re pleased with your queen size pillow.
Great to hear delivery and service were quick and efficient.
Happy sleeping 💤
Excellent product at a good price
Excellent product at a good price. Delivery was fast with good communication throughout
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thanks for your review Steve, we’re pleased you found great value and fast delivery.
We appreciate you choosing Pillow World!
Happy sleeping 💤
All round great!
Easy order process, good price for a relatively expensive item which wasn't in stock anywhere else. Plus quick shipping.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
We’re delighted you found the ordering process easy and the pricing competitive.
Great to hear delivery was quick too.
Happy sleeping 💤
Easy to use website
Easy to use website. Clearly marked benefits of each pillow plus I've finally found somewhere that sells my favourite pillows which makes me very happy.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
We’re so pleased to hear you found the website easy to use and the product information helpful.
Even better that you’ve found your favourite pillows with us - that’s exactly what we love to hear.
Happy sleeping 💤
A total rip off!
Ordered pillows on 31st January and still haven’t received them. Had two emails saying they were on target to deliver the pillows within the quoted delivery timeframe. The website is now down and the phone line is permanently closed. I’m now having to try and claim my money back through my credit card company. DO NOT ORDER from this company.
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thank you for your lovely feedback.
We’re really glad you enjoyed using the website and were happy with the pricing.
Happy sleeping 💤
Good system, great produce.
Very easy to sort and then order, and the extra 10% discount was a bonus.
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thanks so much for your review.
Great to hear you found everything easy to sort and order, and that the extra 10% off was a nice bonus too.
Happy sleeping 💤
Site was intuitive and easy to use.
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thank you for your feedback.
We’re pleased to hear you found the site intuitive and easy to use.
Happy sleeping 💤
Easy ordering
Easy ordering, competitive pricing and good communication.
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thanks for taking the time to leave a review.
We’re glad you found the ordering process straightforward, the pricing competitive, and the communication helpful.
Happy sleeping 💤
Took less than 5 minutes to place an…
Took less than 5 minutes to place an order and now looking forward to receipt of my new pillows!
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thank you for the feedback, it's much appreciated. Happy Sleeping 💤
Antwort von Pillow World
Thanks Alice glad you're happy with your pillow and wishing you many comfortable nights ahead. 💤
Easy to order
Easy to order, just a lot of scrolling & a bit of back and forth between pages needed to ensure I'd selected the correct pillow.
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Jennifer thank you for the feedback, we will have a look at things to see what we can do to make it an even smoother experience. Thanks for your purchase and happy sleeping 💤
Straightforward easy to use website
Straightforward easy to use website
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thanks Mary for the feedback! Happy Sleeping 💤
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.