Pillowhome Bewertungen 

Exactly as everyone saying. I tried one night only about couple of hours i couldn't sleep on it. Not comfortable at all. My back stated to hurt. Asked the next day for return, Exact experience I had as everyone said here. We can't even put a feed back on their website. I hate to see that pillow now. It's going out of my house. I decided to shop local from now on.

Buyer beware!!! DO NOT, UNDER ANY CIRCUMSTANCE PURCHASE ANYTHING FROM THIS COMPANY! IT WAS MY MISTAKE NOT TO READ THE RETURN POLICY. IF I HAD, I WOULDN'T HAVE PAID A DIME! WHEN YOU BUY, IF YOU WANT TO RETURN, IT HAS TO BE RETURNED TO CHINA WHICH IS MORE THAN THE VALUE OF WHAT I PAID.

Horrible company and lack of customer service....do not recommend you order from them!!!!! The pillow did not work as advertised and I can't get a refund unless I return it to China, which would be the cost of the pillow!! Their website address says New Mexico and nowhere does it mention China until you request a refund. Their 90 day return policy is a joke and very deceptive because they have to approve the return before you return it anyway!

Absolutely a nightmare company, do not recommend to order from them. Wouldn't let me cancel or, told me not to decline delivery, couldn't get refund unless I return to China!! Yet there is no where to say they are based in China when you order, it's all a scam!! Customer service useless. Just a complete scam

Absolutely convinced this is a scam with fake reviews, bought and the pillow made my neck worse, tried to return it from the UK and the cheapest return was almost £40 so barely even worth it to return it to get my refund. DO NOT BUY!! Get a cheap one from somewhere else so you can see it’s garbage and then you won’t lose £50+ to this scam.

a total scam. DO NOT buy from this company. The pillow took ages to arrive and I kept receiving strange gushing emails saying welcome to the family etc. when it finally arrived it was no good for my mum who has neck issues so I tried to return it - only to be sent an incomplete address in China and saying you have to pay etc to have it tracked. No way! What a con.

I returned a pillow to their office in China which had costed a lot in delivery. When I had followed up for the refund, they stopped replying to my emails. Very dodgy company....

Product and service a complete scam!
I ordered a neck pillow from this company having seen their advert on Facebook, the price was allegedly reduced to £57 from £110.
The pillow arrived in reasonable time.
I tried sleeping on it that night but no matter how I positioned the pillow it was extremely uncomfortable.
I finally gave up the struggle around 4.00am and swapped it for my original.
A 90 day fully refundable trial period was offered so I contacted the company for a refund.
Pillowhome eventually replied informing me that I had to return it to China at my own expense. They supplied an address that proved to be incomplete and I had to search for themissing code..
The return postage was a further £21.
I returned it some 2 months ago but have never received a refund.
Lesson learned, always look at the Trustpilot reviews before purchasing.

Do not buy from this company, like others I thought this was a UK company and purchased the neck pilllow with 90 day return policy. After trying I found it very hard and uncomfortable so requested a refund only to have to return it to China. The pillow cost £57 and it would be £13 to £15 to return it (estimate) so it’s hardly worth the bother…perhaps this is their policy!! Wish I had checked on here first before buying from them.

This is not a real company. For the love of God, if you are smart enough to read the reviews before buying, do not go ahead with ordering anything from them.

I bought a pillow from this company because of their 90-day money-back guarantee if I wasn't satisfied with the product.
To start with, delivery was slow.
After trying it for 10 days, I requested a return because the pillow was making my sleep problems worse.
I sent several emails requesting a refund but never received a response.

I am also having trouble with non-delivery. I wish I had checked here before ordering. I have wasted £60! More fool me

Scammers -Avoid this company!

I thought it was a UK company and waited 3 weeks for my pillow to come which I returned straight away.
It cost me £23 to return it back to China and I received an email from the company saying they will issue a refund. That was a month ago and despite me sending further emails they have not refunded my money or replied to my emails.

This company operates only out of China despite looking completely western online… this means that to return their item a bulky pillow, if it is no good is difficult. Their process is lengthy and will cost half the price of the product. Their 90 day money back guarantee is worthless so don’t take the risk of purchasing unless you are happy to be stuck with it!

I wanted to return a Cloud-Lift Cooling Mattress Topper, $119.00; the delivery package was never opened. Because I had returned the bed for a larger size.
When I took it to my local UPS in Garfield Heights, Ohio, the address could not be found, even with USPS.
Just didn't understand whether the company values its customers who would have emailed a paid return label or QR code. Considering it's going out of the country. When the company shows in the United States.
Sorry to say that I will not definitely recommend!

Deceptive business practices, specifically regarding shipping and returns. They made it appear the business is in New Mexico (US) and any return/refund would be pertinent to that location. It's not until after you buy that you learn their shipping is from China and all returns must go there. They sneakily tried to change the website recently, but their deception remains. Do yourself a favor and buy elsewhere

Travel pillow
Firstly, please do not listen to all the incredible reviews saying what an amazing product this is - after waiting 3 weeks for it to arrive it was a disappoint immediately. The pillow is not fit for purpose because it doesn’t support your neck from falling forward in the slightest !!
Secondly, to return your items it has to be send via tracked post to CHINA !! A minimum charge of £20! Not refundable by the company although this isn’t mentioned in their website …..

The package was apparently shipped fairly quickly, and I can confirm it was sent from China. In Spain, the delivery was handled by a courier called Ecoscooting Delivery, which has an extremely poor service. There was no way to properly contact them to arrange delivery.

After three failed delivery attempts and two phone calls in which I was explicitly told the package would be left at a pickup point, I received an email saying that the package had been returned to the origin.

I contacted Pillow Home to explain the situation and request a solution, as it is the seller’s responsibility to ensure the product is delivered. They offered no solution at all: no reshipment, no refund, nothing. Instead, they replied with the following message:

“Hi, thank you for reaching out. Sorry friend, the order logistician reported that the package delivery failed due to multiple attempts to deliver as the recipient was not at the delivery address, and it has now been destroyed.”

I replied explaining my consumer rights and never heard back from them again nor my money.

Do not believe their “24/7 support” or their “90-day return” claims. Based on my experience, this company is unreliable and not trustworthy. I strongly recommend not buying from them.

Bestilte 2 puder og så først anmeldelser bagefter og forventede at vinke farvel til pengene. Men efter 4 uger, så kom de 😃 og de er lever op til mine forventninger.

Please do not buy from this company
I had to return the pillow I bought to China which cost£30! I have not received any refund and the company has stopped responding to my emails
A total scam