Banner for Phlo Clinic

Phlo Clinic Bewertungen 1’634

TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Monjaro has changed my life , I had both thyroids removed ten years ago despite sticking to healthy eating plans and exercising I could not keep the weight off , since using monjaro I have lost over t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

After years of battling to lose weight I deceived to give weight loss meds a try. I had gained a lot due to inactivity from a spinal tumour and other health issues. I lost 4 stone in a year and have k... Mehr ansehen

Bewertet mit 5 von 5 Sternen

For my whole adult life I have struggled with my weight. Until Mounjaro. Phlo has been supportive and sensible ensuring I verify that I am not experiencing adverse side affects before I proceed with m... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent service - usually delivered within 48 hours of ordering. Great product. I’ve not only lost weight but my diabetes is now under control and back at pre-diabetes level. I cannot recommend high... Mehr ansehen

Unternehmensdetails

  1. Online-Apotheke
  2. Apotheke
  3. Gewichtsabnahme-Coaching

Vom Unternehmen geschrieben

Phlo Clinic are an online prescription service, providing access to a number of prescription medications, including weight loss injections. Choosing Phlo Clinic means you’re in control of your healthcare without having to visit your GP. No more dreaded busy tone or long waiting lists - we’ve got you covered. Welcome to hassle-free healthcare - designed around you and delivered by our trusted prescribing pharmacists.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

1634 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 87 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Is to expensive.Those of us who want to…

Is to expensive.Those of us who want to renew should be given £50 discounts and not used as sales promoters without any benefit.

13. Februar 2026
Bewertung ohne vorherige Einladung
Phlo Clinic-Logo

Antwort von Phlo Clinic

Hi Edwin,

Thank you for your review.

We aim to offer competitive pricing and regularly review our offers to provide value to both new and existing patients. We can see you’ve previously benefited from a promotional offer, and we also have options such as our Price Match and Refer a Friend programme that may help reduce the cost of treatment.

A member of our team will be in touch directly to share more information and ensure you’re getting the best value available.

-The Phlo Clinic Team

Bewertet mit 1 von 5 Sternen

VERY POOR CUSTOMER SERVICE.

VERY POOR CUSTOMER SERVICE.

4. September 2025
Phlo Clinic-Logo

Antwort von Phlo Clinic

Hi Darren,

We’re sorry to see this feedback.

We haven’t had any recent contact with you, with your last interaction with our team being over 7 months ago, and this doesn’t reflect the level of service we aim to provide. We’ve also attempted to reach out to better understand your concerns, in case this relates to another account or experience.

Please contact our Patient Care team so we can look into this further and support you directly.

Bewertet mit 1 von 5 Sternen

Absolutely disappointed I was already…

Absolutely disappointed I was already under a weight loss journey referred by my doctor by a nutrition Coach because of health issues and life changes I was told I had to change my lifestyle as I have raised blood sugar and on meds for bp and statin for high cholesterol also joint pain due to osteoarthritis and at risk of heart problems, and pr-diabetes had already done most of the hard work myself through diet but couldn’t budge the last stone and all I needed was your help to get rid of this last stone too much trouble going round and round In circles back and forth with health history passport, three pictures one taken from the side one taken from the front and a picture of me on the scales sent out all the things I needed to you this was 28th of February. We are now on 11th of March. I ended up cancelling it because despite sending all the documents and information you needed it’s been taken too long so I’ve now cancelled it now. Please send me my money back to the account it came from and I’ll go elsewhere for the mounjaro slimming pen which I will get because I work in a large supermarket that as a pharmacy in the building and I will get 20% discount due to being staff at this supermarket, now I would like the refund thank you.

28. Februar 2026
Bewertung ohne vorherige Einladung
Phlo Clinic-Logo

Antwort von Phlo Clinic

Hi Lorraine,

We’re sorry to hear you felt disappointed with your experience.

Your order was placed on 28th February and as part of our clinical safety checks our team requested clear verification photos. Unfortunately, the images received were unclear, and we contacted you several times to request new photos so that our clinicians could safely review your consultation.

These checks are an important part of our prescribing process and help ensure that treatment is safe and appropriate for every patient.

We understand the process may have felt frustrating, and when you contacted us on 10th March to request cancellation, your order was cancelled as requested. Your refund has been processed back to your original payment method, and your bank will typically return the funds within 5–10 working days depending on the card issuer.

If you have any further questions, our Patient Care team would be happy to assist.

Bewertet mit 5 von 5 Sternen

Phlo is a great company to purchase…

Phlo is a great company to purchase from. I’ve never had any problems ordering my next product and it keeps in me the loop with my weight loss journey. They also send encouraging messages and if you refer a friend or family member, you can both get money off your order. Overall 5 stars.

10. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Still have my money

I placed an order for weight loss jab. Sent all relevant documents/ photos. But after 2 days the order was still under review. I cancelled, thinking I'd use my regular supplier as its much more straightforward. PHLO clinic had taken my money and 4 days later I'm still waiting for £269 to be returned. Terrible service. I don't recommend.

4. März 2026
Bewertung ohne vorherige Einladung
Phlo Clinic-Logo

Antwort von Phlo Clinic

Hi Kate,

We’re sorry to hear you felt disappointed with your experience.

Your order was placed on 4th March and was still within the standard clinical review timeframe when you contacted us to request cancellation on 6th March, which we processed straight away.

As the payment had not yet settled, the transaction was cancelled on our side and screenshots were shared with you to confirm this. Card providers typically take 5–10 business days to show cancelled payments or refunds back on a statement, which is outside of our control.

We understand waiting for funds to reappear can be frustrating, but please be assured the cancellation was completed and the payment was released immediately.

If you have any further questions, our Patient Care team will be happy to help.

-The Phlo Clinic Team

Bewertet mit 5 von 5 Sternen

I have had a very positive experience…

I have had a very positive experience with Phlo Clinic. Their service is always discreet, accurate, and professional. The team is knowledgeable and ready to help whenever needed, which makes the whole process very reassuring. Everything is handled efficiently and with great care for patient privacy. I would definitely recommend their service

28. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

When i decided to go with Phlo

When i decided to go with Phlo, i must admit i was somewhat dubious.
The support i recieved was exeptional.
I started my weight loss journey at chrismas, weighing in at 16 stone plus.
We are now in March and i weigh 13Stone & 13lbs.
I now visit the Gym 3 times a week, i will acheive my goal of 12 stone, and really appreciate the support from Phlo...
Keep up the great work Phlo 😊😊

1. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Website and consultation are easy to…

Website and consultation are easy to navigate, upload neccessary documentation and payment. Vouchers and incentives for referrals to both client and friends are really good and cost effective for your journey! Communication is excellent for delivering and queries. 👍🏻🙋🏼‍♀️

10. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely amazing

Absolutely amazing, lost 2 stones, no side effect whatsoever, keeping up with the smallest dose so loosing weight slowly, best thing I have ever done, 100% recommended 😍

28. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Efficient service

Efficient service, ordering is really easy.
I've emailed a few times with queries and they have been answered quickly, even on a Sunday
Feel really supported on my weight loss journey, I've recommended this company to some friends too.

28. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I spoke to my dr before hand to see if…

I spoke to my dr before hand to see if it would be ok for me. My daughter was already on mounjaro so I did try her started dose and was happy with it , so i contacted phol and got the ball rolling i have list 6st 7lb 11 months my daughter 7st 6lb the only problem was having to switch to wegovg it slowed down but that could also be because I had got to a weight my body was happy with .

27. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My experience with Phlo

Fast and efficient service with online progress checker and information, also advice readily available with customer progress reports. Medication was received well packaged and easily tracked, thank you

2. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

So easy to use

So easy to use! The hardest thing is taking the first step..after that it’s seamless. 6 stone weight loss thanks to the kick start from Phlo Clinic! Thank you.

26. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This is mainly an online pharmacy

This is mainly an online pharmacy that they only wish is to sell you a product and deliver it and it’s not much important if you get it or if you need help.

They will copy paste as much as you like.

In last month on two occasions I need their assistance and both were a disaster.

Yesterday about 8 hours of phone calls and continuous online chat as you have start again and again each time and they can’t deal with their own delivery mechanism.

Wasted £200 and they won’t even bother email you or try to call to show any interest in help.

If you can buy their product from local pharmacy. Just do it .

26. Februar 2026
Bewertung ohne vorherige Einladung
Phlo Clinic-Logo

Antwort von Phlo Clinic

Hi Roda,

We’re sorry to hear how frustrating this experience felt.

Your order was approved promptly, dispatched with tracking provided, and delivery was attempted the following day. As with all temperature-sensitive medication, deliveries are sent via a signed service for safety and compliance. While we’re unable to change the courier once dispatched, delivery preferences can be managed directly through the Royal Mail tracking link or app.

We can see our team responded across multiple chats, email and phone to assist, and your order was successfully delivered the following day.

Our patient care team are always here to help assist you in anything.

-The Phlo Clinic Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr