Long story short, I ordered online and got an initial generic email. Waited for a month (I’m rural), emailed them back once a week and got no reply at all. No explanation about why I didn’t receive my... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Fudge is always great. Due to extremely hot weather in Ontario product had melted somewhat and only 1 salted Carmel was affected in taste, melted chocolate in luster. Reply was speedy and credit app... Mehr ansehen
Unternehmen hat geantwortet
If you are fudge lover, this place will blow your mind! The flavors are rich, creamy, and absolutely indulgent. The Chocolate Coconut Sandwich is hands down my favorite - the perfect balance of smoot... Mehr ansehen
Easy order process; really appreciate discounts offered and free shipping. Quick start to end, order to receipt of items. Have ordered several times from Phil's and will again each time discounts ar... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Schokoladenmanufaktur
- Süßwarengeschäft
- Schokoladenfabrik
- Schokoladengeschäft
- Süßwaren
- Süßigkeiten- und Dessertbuffet
Vom Unternehmen geschrieben
At Phil’s Fudge Factory our singular passion is to make fudge without compromise; to dedicate ourselves to the art and craft of making fudge. Today, a small team of people continue the tradition of hand-making fudge in small batches using the best techniques and the finest ingredients with a single minded dedication to quality. This is our core value. We are committed to creating the finest fudge anywhere! We are proud to say that because of this commitment and the resulting superb taste, texture, and quality of our fudge we are the winner of 13 culinary awards and have become the #1 fudge company in Canada!
Kontaktinformationen
Unit 9, 11830 152 Street NW, T5V 1E3, Edmonton, Kanada
- OnlineSales@PhilsFudge.com
- philsfudge.com
4.4
Hervorragend
995 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 14 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Your fudge is the best
Your fudge is the best, we live in Ontario, and all our family loved your fudge last year at Christmas, so ordered more this year for Christmas.
The fudge has such a creamy taste to it, we live it.
25. November 2025
Yesssss Fudge!!!
The personalized thank you message written on my invoice made my day!
It has been a sad year with the loss of Ma’s best friend/our Uncle Paul. Your fudge was always part of our Christmas gifts from him and I decided that I would surprise Ma and the sister with a touch of love and memory. ❤️
24. November 2025
Best fudge I’ve ever had
5. Dezember 2025
Bewertung ohne vorherige Einladung
I asked and you responded
When I expressed disappointment at the flavour selection, it was no time when I was informed that more flavors were now available. Love the response!!
20. November 2025
I’m updating my previous review and I…
I’m updating my previous review and I have now received my fudge and everything was packaged nicely with a nice note.
20. November 2025
Bewertung ohne vorherige Einladung
Expiry date? Taste "old"
The fudge I purchased taste "old" and is really hard. Where can I find the expiry date? I thought that it was an obligation in Canada. Really disappointing.
26. Oktober 2025
Great tasting fudge!
25. Oktober 2025
Sugary Goodness
The fudge is yummy and will make a great little extra for Christmas gifts. Salted caramel is amazing!
16. Oktober 2025
What made my experience great was/is…
What made my experience great was/is how the employees are so supportive and helpful. The little notes sent make it all worthwhile.
6. Oktober 2025
Great product as always
Great product as always. Delivery service with FedEx was terrible, says they tried to deliver but didn't. Took 4 additional days for delivery.
4. Oktober 2025
Great product delivered in a timely…
Great product delivered in a timely fashion! Cheers!
3. Oktober 2025
Great products
Great products! Tasty, wholesome, smartly packaged, the products are smartly displayed. Quality, taste is excellent and of high standard.
4. Oktober 2025
yummy
such a yummy treat. I am recovering from surgery so it is nice to have what feels and tastes like homemade fudge to treat myself to. It came fast here to ontario and was easy to track. When I had a question there was prompt response too. I definitely will order again.
3. Oktober 2025
Great products!
I first ordered a few things from a fundraiser for me Niece. The products were so good that I had to seek you out and make another order!!! The chedar and bacon dip is my 16 year old sons reason for living!! Ha ha
26. September 2025
Antwort von Phil's Fudge Factory
Awesome! Thanks Staci!
Fudge looks nothing like the picture
Fudge looks nothing like the picture; was melted and resolidified and impossible to cut. As for myself, it was a corner cut which I don't like.
Caramels, sea salt truffles and granola "ok" but for $10.00, I wouldn't get again.
13. September 2025
Antwort von Phil's Fudge Factory
Sorry you were disappointed. What can we do to make it right?
Always a great purchase
Always a great purchase, great choices to be made, good prices, great packing and delivery....
Thank Phil's Fudge and Staff.
13. September 2025
Antwort von Phil's Fudge Factory
Thank you so much for your 5-star review Alice, it's much appreciated!
All melted… no disposition was taken to ensure the quality of the foid
My products arrived melted so the taste was altered… If they offer shipping, I’m sad to see that no disposition to ensure that the product doesnt melt in summer are taken… To compensate, the team only offered me 20% discount on my next order when they already gave me 3x20% discount with my basic order. But I will not order again since the quality of the product is not guaranteed.
Also, the shipping was extremely long (1 month) and it was long to receive a answer from the sale team by e-mail.
I’m really sad because I was really looking forward tasting these fudges, but they were not that great…
5. August 2025
Antwort von Phil's Fudge Factory
Hi Sabrina. We are sorry for your bad experience. We ship hundreds of orders a month and things like this seldom happen. Obviously, your order was delayed somewhere in shipment.
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