I had a very positive experience working with Wendy Wright at Pettable. She was knowledgeable, supportive, and made the entire process straightforward. She took the time to listen and fully understand... Mehr ansehen
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Das sagen Bewerter
First time using Pettable.com and I couldn't recommend more. They were first on search results and had great, authentic reviews so I just went for it versus shopping around (I was in a hurry). I was r... Mehr ansehen
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My update interview went well. Always, staff are kind and professional. Its an update, not a session, so we're not on the phone long. Which is fine, because from the time ive started with pettable,... Mehr ansehen
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Pettable was the first company that my family knew they could trust. It was a very good experience, quite pricey though. If I had one suggestion it would be to consider lowering the overall price, esp... Mehr ansehen
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Unternehmensdetails
Über Pettable ESA
Vom Unternehmen geschrieben
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere.
That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own. We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.
Why Pettable?
1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline.
4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323.
6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own. We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.
Why Pettable?
1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%.
2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel.
3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline.
4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live.
5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323.
6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Kontaktinformationen
Vereinigte Staaten
- support@pettable.com
- pettable.com
4.7
Hervorragend
6114 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I want a refund
The lady wouldn't even listen to me, and was totally argumentative!!! Absolute joke!!!!! Waste of time and money. I want a refund.
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Bongo,
We’re very sorry to hear about your experience and how the consultation made you feel. Being listened to and treated with respect is essential, and we apologize that this wasn’t your experience. We understand how upsetting and frustrating this must have been, and we take concerns like this very seriously.
We’d like the opportunity to review your case and assist with your refund request as soon as possible. Please contact our support team directly at support@pettable.com or (855) 920-0323, and we’ll make sure this is addressed promptly.
Thank you for bringing this to our attention.
Easy but there is space for improvement
The information and materials provided are clear, well structured, and easy to follow. One aspect I would suggest improving is the certification at the end of the course: the certificate is issued for the dog, whereas it would be more appropriate for it to be issued to the human handler, as one person may train and work with multiple dogs.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Ana,
Thank you so much for taking the time to share your thoughtful feedback. We’re glad to hear that you found the materials clear, well structured, and easy to follow. We also truly appreciate your suggestion regarding the certification format — that’s a valuable insight, and we understand your perspective that the certificate may be more appropriate when issued to the handler rather than the dog.
We’ll be sure to share your feedback with our team as we continue improving and refining the program. Input like yours helps us make meaningful updates for future users.
Thank you for trusting Pettable for your ESA needs!
I had a great experience
I had a great experience. The entire process was very quick and easy. I thought there was going to be this huge process. But it wasnt. It made my life so much easier that it was quick. I couldn't be any happier with the result. Great experience over all! Thank you!
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi there,
Thank you for sharing such a wonderful review of your experience with Pettable! We’re thrilled to hear that the process was quick and easy, and that it exceeded your expectations.
It’s fantastic to know that we could make the process smooth and stress-free, helping to make your life a little easier. Your satisfaction means a lot to us!
We truly appreciate your feedback and look forward to continuing to support you. Thank you again for choosing Pettable for your ESA needs!
I met with a licensed therapist the…
I met with a licensed therapist the very next day and was approved for an Emotional Support Animal (ESA). The apartment complex accepted the letter, and as an added bonus, I was not required to pay any pet deposits or additional pet rent.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Bri,
Thank you for sharing such a wonderful review of your experience with Pettable! We’re thrilled to hear that your consultation went smoothly and that you were approved for your Emotional Support Animal so quickly.
It’s fantastic to know that your apartment complex accepted the letter and that you were able to avoid additional pet deposits or rent. Making the ESA process seamless and stress-free for our clients is very important to us, and we’re so glad we could help.
We truly appreciate your feedback and look forward to continuing to support you. Thank you again for choosing Pettable for your ESA needs!
It was quick and simple and pleasant
It was quick and simple and pleasant
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Elizabeth,
Thank you for sharing your experience with Pettable! We’re delighted to hear that the process was quick, simple, and pleasant for you.
Providing a smooth and stress-free experience is very important to us, and it’s wonderful to know we could make the process easy for you.
We truly appreciate your feedback and look forward to continuing to support you. Thank you again for choosing Pettable for your ESA needs!
Everything was clear and easy
Everything was clear and easy. The conversation was clear and nice.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Christina,
Thank you for sharing your experience with Pettable! We’re delighted to hear that everything was clear and easy, and that your conversation went smoothly.
Providing a straightforward and comfortable process is very important to us, and we’re glad we could make your ESA experience simple and stress-free.
We truly appreciate your feedback and look forward to continuing to support you. Thank you again for choosing Pettable for your ESA needs!
My experience was great once again
My experience was great once again. Everything went smooth and I appreciate the prompt response. Thank you
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Elvia,
Thank you for sharing such a wonderful review of your experience with Pettable! We’re delighted to hear that everything went smoothly for you once again and that our prompt response helped make the process easy.
Providing consistent, reliable support is one of our top priorities, and it’s great to know we were able to meet your expectations each time you’ve worked with us.
We truly appreciate your feedback and look forward to continuing to support you now and in the future. Thank you again for choosing Pettable for your ESA needs!
It worked!
The process was seamless and thanks to them I got to keep both of my cats with me when I moved to a pet free apartment.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Saleena,
Thank you for sharing such a wonderful review of your experience with Pettable! We’re so glad to hear that the process was seamless for you and that you were able to keep both of your cats with you during your move to a pet-free apartment.
Helping people stay with their beloved animals is exactly why we do what we do, and it’s great to know we could support you through this transition.
We truly appreciate your feedback and are grateful you chose Pettable. Thank you again for trusting us with your ESA needs!
From technical assistance to the actual…
From technical assistance to the actual appointment, everyone was friendly and helpful
30. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Kevin,
Thank you for sharing your experience with Pettable! We’re thrilled to hear that from technical assistance to your actual appointment, our team was friendly and helpful throughout the process.
Providing a smooth and supportive experience is very important to us, and it’s wonderful to know we could make your ESA process easy and stress-free.
We truly appreciate your feedback and look forward to continuing to support you. Thank you again for choosing Pettable for your ESA needs!
It was fast and reliable
It was fast and reliable. I recieved everything as promised and just like that, my large animals will be protected when we move into our new condo. Thank you!
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Dana,
Thank you for sharing such a wonderful review of your experience with Pettable! We’re thrilled to hear that the process was fast and reliable, and that you received everything as promised.
It’s fantastic to know that your large animals will be protected as you move into your new condo. Making the process smooth and effective for our clients is very important to us, and we’re glad we could help you achieve that.
We truly appreciate your feedback and look forward to continuing to support you. Thank you for trusting Pettable with your ESA needs!
THE CLINICIAN NEVER ANSWERED
THE CLINICIAN NEVER ANSWERED, any positive reviews are beyond me! i havent recieved a response from the company. theres not even an option to remove my payment information.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Sujey,
Thank you for sharing this with us, and we’re very sorry to hear about the difficulty you’ve had reaching your clinician. That’s absolutely not the experience we want for you.
We’d really like to help get this resolved as quickly as possible. Our support team can immediately assist with connecting you to a clinician, updating your information, and addressing any concerns about your payment details.
Please reach out to us directly at our support channel at support@pettable.com or thru live chat on our website at pettable.com so we can take care of this for you right away. If you have any questions or need clarification on anything, we’re here and ready to help.
Thank you for bringing this to our attention.
My experience with Pettable
My experience with Pettable, and specifically Kya Miller, LICSW, LCSW, was fantastic! It was quick and easy. Kya was kind and made sure to really listen to me and understand what I was saying. I would definitely recommend Pettable and Kya!
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Rachel,
Thank you for sharing such a wonderful review of your experience with Pettable! We’re delighted to hear that your consultation with Kya Miller was fantastic and that the process was quick and easy for you.
It’s great to know that Kya’s kindness and attentiveness made you feel heard and understood. We’ll be sure to pass along your kind words to her! Your recommendation means a lot to us.
We truly appreciate your feedback and look forward to continuing to support you in the future. Thank you again for choosing Pettable for your ESA needs!
I absolutely love pettable
I absolutely love pettable . They have made it easy for me to keep my pets without any issues . I’ll go to them for support yearly . ❤️💯
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Sally,
It’s wonderful to hear that Pettable has made things easy and issue-free for you and your pets. Your continued trust and loyalty mean the world to us, and we’re honored to support you each year. Thank you for trusting Pettable for your ESA needs!
Best regards,
The Pettable Team
Michelle Stark is amazing
Michelle Stark is amazing. I just love Pettable.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Tiffany,
Thank you for allowing Pettable to assist you and your companion! We’re delighted to hear that Michelle Stark made such a great impression and that you’re loving your experience with Pettable. Your feedback encourages us to continue delivering outstanding ESA support.
Sincerely,
The Pettable Team
It was a very quick and easy process.
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi NB,
We’re so glad to hear that the process felt quick and easy for you. Making ESA support simple and stress-free is always our goal, and we’re happy we could deliver that experience.
Thank you for letting Pettable be part of your ESA experience!
Warm regards,
The Pettable Team
Hassle Free
It was super easy to schedule and a fairly easy process to get my ESA renewed. Hassle free!
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Sunil,
We’re so glad the renewal process was straightforward and stress-free. Your feedback motivates our team to continue making ESA renewals quick and easy for everyone.
Thank you for trusting Pettable for your ESA needs!
Best regards,
The Pettable Team
A great experience with Pettable
A great experience with Pettable! The process was very easy and fast—I had my approved ESA letter within a couple of days. My leasing office accepted it without any issue. I will definitely be recommending them to everyone
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Archer,
We’re thrilled to hear that your experience with Pettable was quick and easy, and that your ESA letter was approved and accepted by your leasing office without any issues. We love knowing the process worked smoothly for you from start to finish.
Thank you for letting Pettable be part of your ESA experience!
Warm regards,
The Pettable Team
Good experience with Pettable
Good experience with Pettable. Kya Miller, LICSW, LCSW was professional, understanding, and very knowledgeable! I loved chatting with her and benefited from her services!
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Simon,
Thank you so much for sharing your experience! We're delighted to hear that your time with Kya Miller was so positive. She is truly dedicated to providing compassionate, professional support, and we're glad you felt understood and benefited from your conversation with her.
We appreciate you taking the time to share your feedback! Thank you for trusting Pettable for your ESA needs.
Antwort von Pettable ESA
Hi Kristin,
Thank you for the wonderful feedback! We're so glad to hear that you found Pettable worth it and plan to use our services again. We're always here to make the process smooth and supportive whenever you need us.
Thank you for trusting Pettable for your ESA needs!
Had potential but not quite
I was assigned to Kya Miller. I was waiting for her to call me for my first consultation and she ended up calling me almost 30 mins after our scheduled time. Once she finally called, there was no apology or explanation to why she called me so late. I ended up getting my letter but needed to schedule additional appointments so I did that. I’m waiting for her to call me again for my second consult and she never calls me. I sent her a message on the portal and she never got back to me. I finally reached out to customer service and they said she didn’t feel comfortable proceeding with the process…not sure what she was so uncomfortable about when she does this for a living. She didn’t even bother to tell me or anything. The only good thing out of this experience was that I was able to get a full refund.
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von Pettable ESA
Hi Michelle,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the delays and lack of communication you encountered. That’s not the level of care or professionalism we aim to provide, and we completely understand how frustrating this must have been.
We’re glad our team was able to resolve the situation quickly and issue a full refund, but we also recognize that the process should have been much smoother from the start. We appreciate you bringing this to our attention so we can follow up internally and ensure this doesn’t happen again.
If you have any remaining questions, concerns, or need help with next steps, our support team is always here for you. Please don’t hesitate to reach out, we’re more than happy to clarify anything or assist further.
Thank you again for your feedback.
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