Pet Chemist Bewertungen 1’097

Great service, good price, they keep you in the loop as to your order status and always receive the right goods very quickly, a smooth process all round.

Medication was half the price of obtaining it from the vet and was exactly what I ordered and tracking made it easy to follow progress of shipment

Quick service. Delivered within the week. Smooth process in ordering this product.

I am pleased with the service that pet chemist has provided me, but, as for the courier company that you choose to deliver your orders has me on the verge of finding another supplier.
Aramax couriers are unreliable, don’t deliver on time & leave calling cards to say they attempted to deliver that take you in loops online with no official outcome. My order was an ‘authority to leave’ and yet it was not delivered. It was taken back to their depot , without any notice of where their depot is, saying that they can redeliver the parcel for a small fee. The tracking number on the card left didn’t correspond to the tracking number from pet chemist, making it even harder to try and locate.
I did receive my order, but this was 2 days after Fleur contacting them & Aramax telling her that they would have it out for re-delivery on the Tuesday 24th. I didn’t receive my order until 26th. In the meantime I had to purchase more food for my dog from another company as I hadn’t received my order in time.

Being involved in a customer service personally I am inclined to be very critical. However, in saying that I must say the service, friendly attitude of staff, prompt responses to my enquiry, fast delivery of items purchased and exceptionally well-priced stock has convinced me to not only make a point of dealing with Pet Chemist whenever possible but to ensure my friends and colleagues also use their services.

Service its prompt and goods despatched in a timely manner, well packed and arriving prior to need

Accurate order, fast delivery, well packed

Excellent prices, great communication and fast postage. Thank you for a pleasant shopping experience.

It was good overall except I had repeats still left on the prescription and did not know that all prescriptions automatically expire after 12 months whether there are repeats or not on them. So I received communication that there was not a current prescription on file. So trying to connect with PetChemist about this was a bit tricky as the Help Centre did not seem to be working. I did phone and the issue was explained to me and I was able to resolve it with my vet sending a new prescription through. However, I appreciated all the communication from PetChemist at every stage.

Hi, I sent an order together with scanned script and tracking number for express post of original script. Apparently my scanned copy and tracking code wasn't received. They were sent together so I'm confused. I also paid for priority processing with express postage sent on a Thursday and my order took a week to arrive, it was epilepsy medication for a new diagnosis. You were recommended by our vet so I was surprised my order took time to process and arrive 12.3.26 order received by Pet Chemist 26.3.26 medication arrived. Thank you

Excellent time frames in order processing to shipment

This is especially important when cold shipped items are needed urgently

Pricing is one thing PMP ear suspension from the vet a staggering $77.78. online for exactly the same product packaging 30 ml bottle $23.95 certainly makes a huge difference. Shipping was fast no issues. I shop here due to high cost of medication.

My experience is that once I submit my prescriptions online they are processed quickly.

I send my original copy through the post and the delivery time to arrive at my home is very prompt.

I also am loving the price difference in these difficult times.

Many thanks for all your help and support.

Regards
Donna & Zac

The best prices and super fast delivery . Their customer service is seriously great . I just wish all Australian customer services were of such a high standard.

We have used this product before. Extremely happy with the results.

Convenient, easy and affordable !!

Only issue is not getting a receipt . I have to request one each time for insurance .

Great prompt and friendly service

You had my address wrong even though it was on file correctly and you had previously delivered to that correct address. When I saw you had the wrong address I advised you but you subsequently told me that it was not in time to be changed. I never received the meds.s

Friendly customer service. Fast postage. Way cheaper to purchase as opposed to my local vet clinic. AAA++++