pamo. design Bewertungen 

467
•
TrustScore 3.5 von 5

3.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

My original order of the Kim double 3 oak arrived incomplete, with multiple damaged parts. Pamo sent three replacement orders, all of which arrived in only plastic bags with no protection, therefore t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great flexible solution to awkward closet spaces. It’s nice they have ready made configurations but I needed the DIY option. Very easy to design and put together yourself since they give you all the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The product is excellent and shipping was seamless. We had to exchange one of our items for another and Angie was incredibly helpful walking me through the process for timely resolution. I highly reco... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I had a problem with connections and couldn’t get any help so I ended up going to Home Depot and getting a diff connection. I don’t like leaving bad reviews but their lack of response left no other ch... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Dekoration und Inneneinrichtung
  2. auch in
  3. Möbelgeschäft
  4. Möbelhersteller

Vom Unternehmen geschrieben

Industrial Design I urban Interior I unique& individual Our Industrial clothes rail for your home ✔️ clothes rails & industrial furniture in various sizes ✔️ Check it out -> www.pamo-design.com


Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

467 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.5

Alle Bewertungen

(467)

151 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Poor packaging, missing hardware, and ill-fitting shelves

The products were not packaged well and arrived damaged. It was also more difficult to install the shelves than expected because they didn't fit and required cutting to fit in the brackets. We were also missing mounting brackets. If we hadn't already installed half of it before realizing, we would have returned.

28. Februar 2026
Bewertung ohne vorherige Einladung
pamo. design-Logo

Antwort von pamo. design

Hi there,

thank you for taking the time to share your experience. I’m really sorry to hear that your order arrived damaged and that the installation was more difficult than expected — that’s definitely not the experience we want for you.

We take packaging and product quality very seriously, so it’s concerning to hear that items arrived damaged and that hardware was missing. The shelves should also fit properly without requiring modifications. We’d really like to look into this in detail.

Please reach out to our support team anytime so we can review your case and find a solution for you — whether that’s replacement parts, missing hardware, or another way to make this right. We’re here to help and want to make sure you’re fully satisfied.

Warm regards,
your pamo. team

Bewertet mit 5 von 5 Sternen

Well done all around

Easy to order and prompt delivery. Packaging is well organized and supports easy assembly/installation. I really like the aesthetic of the product. Our space is unusual and it was nice to be able to have the flexibility of the Pamo system. It is good quality and really gets the job done!

27. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The product was too large for me wall

The product was too large for me wall. It comes with no return label and they make it very difficult to get return instructions.. you have to basically apply for them. If you are approved and I don’t know that I have been because it’s been a week and they still haven’t gotten back to me. You also have to pay the shipping and I can tell by the way they’re talking. It’s going to be half the price of the product. This is absolutely ridiculous. You can’t compete with Amazon or any credible company out there with these kind of return shenanigans. No product is worth this.

22. Januar 2026
pamo. design-Logo

Antwort von pamo. design

Hi there,

thank you for sharing your feedback. I’m sorry to hear that the return process felt frustrating to you.

Just to clarify: you don’t need to “apply” for a return. Returns can be registered quickly and easily through our returns portal in just a few steps. This helps us process all returns efficiently and make sure nothing gets lost.

As communicated in several places in our shop, return shipping costs are covered by the buyer. After registering your return, you should have received an email with detailed instructions on how to send the product back.

If anything is unclear or you need further assistance, please feel free to reach out to our support team. We’re happy to guide you through the process and help make it as smooth as possible.

Warm regards,
your pamo. team

Bewertet mit 4 von 5 Sternen

Easy to install, reasonable lead times, really happy with the product!

While the buying and shipping experience wasn't the best, the product is great! It was easy to install with clear directions, all parts received, and no damages.

Not sure what happened to our order after we placed it but it took many emails, WhatsApp notices, to get a response and resolve the order. Customer service was great after that and order was finally received.

15. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Works and looks great

Works and looks great. I use for hang-drying laundry in a small apartment and it is both functional and aesthetic. Setup with two people as they recommend was easy.

5. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very easy process

Very easy process, I got the LAS 2 – Freestanding coat rack I was a bit hessitant at first but the simple esign caught my eye and I took the risk. The structure of the rack is amazing, the delivery was fast and seamless. Please it is a large item I did need some help with assembly but so worth it I would buy from them again

12. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Issued with replacement parts

I mistakenly ordered the wrong product. To get the product I wanted, I just needed to order a couple of additional parts. I placed the order for the new parts. Nothing after 5 days. Contacted support. Said there was an issue on their end. They cancelled my order and entered a new order. 6 days later and still no update on status and not receiving any updated from customer support.

4. Februar 2026
pamo. design-Logo

Antwort von pamo. design

Hi,

We’re very sorry for the delay and any confusion caused with your order. Your concern was addressed in an email yesterday, and we hope that clarified things.

If you have any further questions or need additional assistance, please don’t hesitate to reach out again – we’re happy to help and want to make sure everything is resolved smoothly.

Thank you so much for your patience and understanding!

Best regards,
The Pamo-Design Team

Bewertet mit 5 von 5 Sternen

Pamo's the best

I searched the internet far and wide for some sort of clothing system.
Then I found Pamo. It was the best system I could find. And also the most affordable. The install was very easy.

2. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

LOVE my Pamo closet!

When my son moved out, I had a spare bedroom, and wanted to make it into a dressing room. I picked Pamo's black products and transformed the room into a dream closet. Quick shipping and easy installation made it a breeze...I love the end result!

28. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best sturdy clothing rack

Ive had a lot of clothing racks and none of them have lasted me very long. I have a lot of clothes that need a space outside of my closet. The pamo rack that I purchased a little over a year ago is one of my favorite purchases. It looks great and has never once fell apart or fallen due to the amount of clothes I hang up on it. It also made it through a move with me. Super easy to disassemble and didn’t even need instructions to put it back together. Lovveee

14. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Follow-up responses were far and few between

I was bounced around from person to person over multiple emails of repeating my request each time. It took multiple weeks of reaching out and replying to the email responses that I received back only for them to tell me they couldn’t help me. My movers of my unit had misplaced my shelving brackets leaving me with shelves with no way to attach them to my closet setup anymore. The response was that there were other companies to go to for similar brackets and that them supplying brackets would mean they would have to disassemble already assembled shelves, even though at one point these brackets were sold as a set (as I later found one on eBay). Now only 9 more sets to locate.

5. Januar 2026
Bewertung ohne vorherige Einladung
pamo. design-Logo

Antwort von pamo. design

Hi,

Thank you for sharing your experience. We’re truly sorry to hear how frustrating this situation has been for you. Being redirected multiple times and having to repeat your request over several weeks is not the level of service we aim to provide.

We completely understand how difficult it is to be left with shelves that cannot be installed due to missing brackets. That’s understandably frustrating, especially when you know these components were previously available separately.

While certain individual parts may no longer be stocked independently, your feedback is important and has been shared internally. Situations like yours help us evaluate how we can better support customers who need replacement components in the future.

If you would like, please reach out to us again at support@pamo-design.de
and reference this case. We would be happy to review once more whether there is any possible solution or alternative we can offer.

We appreciate you taking the time to provide detailed feedback.

Best regards,
The Pamo-Design Team

Bewertet mit 5 von 5 Sternen

Happy shopper

I ordered a number of different systems for work. Shipping was quick and the end results are amazing. We get compliments daily on how the room has transformed. I did have one issue with a bent piece (by the shipper, no fault of Pamo) and customer service resolved my issue quickly and to my satisfaction. I would highly recommend them if you are looking to transform a room or closet!

26. August 2025
Bewertung ohne vorherige Einladung

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