pamo. design Bewertungen 

466
•
TrustScore 3.5 von 5

3.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

My original order of the Kim double 3 oak arrived incomplete, with multiple damaged parts. Pamo sent three replacement orders, all of which arrived in only plastic bags with no protection, therefore t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I had a problem with connections and couldn’t get any help so I ended up going to Home Depot and getting a diff connection. I don’t like leaving bad reviews but their lack of response left no other ch... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great flexible solution to awkward closet spaces. It’s nice they have ready made configurations but I needed the DIY option. Very easy to design and put together yourself since they give you all the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The product is excellent and shipping was seamless. We had to exchange one of our items for another and Angie was incredibly helpful walking me through the process for timely resolution. I highly reco... Mehr ansehen

Unternehmensdetails

  1. Geschäft für Dekoration und Inneneinrichtung
  2. auch in
  3. Möbelgeschäft
  4. Möbelhersteller

Vom Unternehmen geschrieben

Industrial Design I urban Interior I unique& individual Our Industrial clothes rail for your home ✔️ clothes rails & industrial furniture in various sizes ✔️ Check it out -> www.pamo-design.com


Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

466 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.5

Alle Bewertungen

(466)

150 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

Looks great but…

The wood is not cut to size and does not include instructions or anything for how to put it together.

11. Juni 2026
pamo. design-Logo

Antwort von pamo. design

Hi,

We’re sorry to hear that the product did not meet your expectations.

For the henry.evr x pamo clothing rack, the wooden shelves are intentionally supplied in their original size and need to be cut to the required length during assembly. This information is included on the product page before purchase.

We understand that this may have been disappointing if you were expecting pre-cut shelves, and we appreciate your feedback. If you have any questions about the assembly or need assistance, please feel free to contact us at support@pamo-design.de – we’ll be happy to help.

Best regards,
The Pamo-Design Team

Bewertet mit 1 von 5 Sternen

a box is missing i have emailed…

a box is missing i have emailed multiple times and no real response or help.
i have ordered alot of racks recently.. and having 1 issue .. but nobody helps. I will be contacting my credit card company to dispute the charges since I did not receive the item... and nobody is getting back to me with a solution.

8. Juni 2026
pamo. design-Logo

Antwort von pamo. design

Hi,

We’re very sorry for the frustration this situation has caused. We understand how disappointing it is when part of an order appears to be missing.

We’ve already been in contact regarding your case, and according to the latest tracking information, the missing package has since been delivered. We hope everything has now arrived safely.

If there are still any issues or if anything is missing, please don’t hesitate to get in touch with us again. We’ll be happy to assist you until everything is resolved to your satisfaction.

Thank you for your patience and understanding.

Best regards,
The Pamo-Design Team

Bewertet mit 5 von 5 Sternen

Very sturdy!

I was worried that it would be flimsy when I saw how many interconnected pieces there were, but it is a great build. Very sturdy, looks clean, and maximizes the usefulness of my space.

2. Juni 2026
Bewertet mit 5 von 5 Sternen

I am highly pleased with this…

I am highly pleased with this industrial gold closet system. I converted an entire room into a closet and wanted to avoid putting holes in the walls. This system is stylish, affordable, and incredibly functional.
It holds clothing well, and my husband was able to customize a few pieces by adding clear rollers and making adjustments to fit our space perfectly. I also purchased five matching shelves, and they work excellently.
The quality, versatility, and value are outstanding. I highly recommend this shop and its products!

27. April 2026
Bewertet mit 3 von 5 Sternen

Great product received everything as…

Great product received everything as expected in a timely manner, but unfortunately there was missing pieces and there’s no proper communication. I have not received any return phone calls nor emails pertaining to this matter.

3. Mai 2026
pamo. design-Logo

Antwort von pamo. design

Hi,

Thank you for your feedback. We’re glad to hear that your order arrived on time, but we’re very sorry that some parts were missing.

We’ve checked our records but unfortunately couldn’t find any previous messages under your order number or email address. We sincerely apologize if your inquiry did not reach us.

Please contact us again at support@pamo-design.de with your order details. We’ll be happy to look into your case and make sure the missing parts are sent to you as quickly as possible.

Thank you for your patience, and we look forward to resolving this for you.

Best regards,
The Pamo-Design Team

Bewertet mit 5 von 5 Sternen

The closet system is great quality

The closet system is great quality. Our installer even bragged on it. The lighter wood option for the shelving was a little darker in person than online. So keep that in mind when choosing the shelving color.

8. Mai 2026
Bewertet mit 3 von 5 Sternen

Pamo professionalism…

Pamo continues to show professionalism in their effort to make this order complete and correct. They are getting closer. This shipment was sent certified mail, which shows significant effort to address recent shipping issues. I remain somewhat dismayed in that the part I received was incorrect. This shipment was intended to replace an out of stock piece, and was specifically shipped from their main factory; a special effort to complete this order in a timely manner. The piece I received was the wrong size.

I appreciate Pamo’s effort, and I believe they will continue in earnest to complete this order.

6. Mai 2026
pamo. design-Logo

Antwort von pamo. design

Hi,

Thank you for your understanding and for taking the time to share your experience. We truly appreciate your kind words about our team's efforts.

We’re very sorry that the replacement part we sent was the wrong size. Despite our best efforts to resolve your case quickly, we understand how disappointing this must have been.

We are already in contact with you and are working to get the correct replacement to you as soon as possible. Thank you for your continued patience and trust—we’re committed to making sure your order is completed correctly.

Best regards,
The Pamo-Design Team

Bewertet mit 1 von 5 Sternen

The worst customer service ever

The worst customer service ever. Is this website /company even real? I felt like I got scammed by them. They suck at communicating with their customers.
I would give them negative stars if I could

14. Mai 2026
pamo. design-Logo

Antwort von pamo. design

Hi,

We’re very sorry to hear about your experience and sincerely apologize for the frustration this situation has caused. This is not the level of service we strive to provide.

We have already responded to your inquiry and were able to find a solution together. We hope that everything has now been resolved to your satisfaction.

If you have any further questions or if there is anything else we can assist you with, please don’t hesitate to contact us again. We’re always happy to help.

Best regards,
The Pamo-Design Team

Bewertet mit 1 von 5 Sternen

Terrible experience with customer…

Terrible experience with customer service. Their streamline seems to be ineffective and disorganized. Wouldn’t recommend buying from them directly, but Amazon offered a great alternative.

4. Mai 2026
pamo. design-Logo

Antwort von pamo. design

Hello,

thank you for taking the time to share your feedback. We are truly sorry to hear about your experience with our customer service and that the process felt disorganized.

We understand how frustrating this must have been and sincerely regret the inconvenience caused.

We hope your concern has been resolved in the meantime.

Kind regards,
pamo.

Bewertet mit 1 von 5 Sternen

Zero stars.

Zero stars.
No customer service what so ever. I have ordered THREE fixtures and received the wrong colors each time. There is no phone number to call, and no one is answer emails or making things right.
Instead of replacing the wrong color, I was told I had to order a new fixture.
This company is a joke and I highly advise not ordering from them.

1. Mai 2026
pamo. design-Logo

Antwort von pamo. design

Hello,

we are very sorry to hear about your experience and the repeated issues with receiving incorrect colors. We understand how frustrating this situation must be, especially after multiple orders and attempts to resolve it.

We have been in contact with you regarding your case and hope the issue has been resolved in the meantime. If not, please feel free to reach out to us again via email at support@pamo-design.de so we can review your request and find a suitable solution for you.

Kind regards,
pamo

Bewertet mit 1 von 5 Sternen

I placed my order a month ago and I…

I placed my order a month ago and I received the incorrect product. I have been going back and forth with customer service trying to get the correct order sent to me and it takes days to get a response. This had been a very frustrating process and i haven’t even gotten to try the product yet.

UPDATE: after weeks of getting AI responses. I finally got someone to address the incorrect order. Then THEY SENT THE WRONG ORDER AGAIN. They asked me to send back the first order BUT the packing slip for the return is incorrect as well. TOTAL HEADACHE STEER CLEAR OF THIS COMPANY

19. April 2026
pamo. design-Logo

Antwort von pamo. design

Hello,

we are very sorry for the inconvenience and for the incorrect product you received. We understand how frustrating this situation must be, especially as it has delayed you from trying the product.

We are currently in contact with you regarding your case and hope to find a suitable solution together as quickly as possible.

Kind regards,
pamo

Bewertet mit 1 von 5 Sternen

I still haven't received my product and…

I still haven't received my product and you are asking for a review.

23. April 2026
pamo. design-Logo

Antwort von pamo. design

Hello,

we are very sorry for the inconvenience and that you have not yet received your product.

We have already been in contact with you regarding your case and hope that your concern has been resolved in the meantime.

Kind regards,
pamo

Bewertet mit 5 von 5 Sternen

Great quality and gorgeous materials

Great quality and gorgeous materials - looks wonderful. Really added value to the house. The best part is - the shelving units are SO large that they actually held all of our clothes so we were able to share in one MASTER closet!

17. April 2026
Bewertet mit 2 von 5 Sternen

The rack I bought is not sturdy at all

The rack I bought is not sturdy at all. It has to sit next to a shelf so that is doesn’t slant or fall over. For the money I spent on the rack I assumed the quality would be much better than it was.

9. April 2026
pamo. design-Logo

Antwort von pamo. design

Hello,

thank you for your feedback. We are very sorry to hear that the rack does not meet your expectations in terms of stability.

This is of course not the quality standard we aim for, and we understand your disappointment considering your expectations for the product.

Please feel free to contact us via email so we can review your case in detail and find a suitable solution for you. We are happy to help.

Kind regards,
pamo

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