I must say the best customer service I have ever had from the Order E, specially I must mention one name Mr Sayeem, who is truly the best. He helped me to set up my caller ID and the new Epos system,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
OrderE provides excellent service. They take great care of our POS system and website. Whenever we face any technical issues, the OrderE team is always ready with a quick and reliable solution. Spec... Mehr ansehen
Unternehmen hat geantwortet
I am writing a review from Paramount Tandoori Restaurant about the service provided by Order E team. I must give praise to Numan,Wahid,Ladin,Usman and Kaif whom I deal with on a regular basis almos... Mehr ansehen
Unternehmen hat geantwortet
An amazing company the team are always there to help your business grow. would recommend to any businesses looking to do a online platform as they are the best around keep up the good work you’re doin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
OrderE - A complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses. We help restaurants and takeaways to do everything beneath one roof such as online ordering using the web, mobile app, online marketing & customer support without any hidden cost.
Kontaktinformationen
Victory Business Centre, Somers Road North, PO1 1PJ, Portsmouth, Vereinigtes Königreich
- 03333444948
- info@ordere.com
- ordere.co.uk
4.8
Hervorragend
470 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
The people that set up my account were…
The people that set up my account were very helpful, especially Titon and Mahir, they seem to know the correct way of supporting my small business, throughout the time I have joined OrderE. I would have gave them 5 stars, they just failed me with the worldpay device which I didn't need which was supplied via another colleague, I won't mention any names...unhappy with the time it is taking to sort out, still billing me for that machine even though not used
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Mahmud, for taking the time to share your detailed feedback. We’re pleased to hear that Titon and Mahir have been supportive and helpful in setting up and supporting your business — we’ll be sure to pass on your appreciation to them.
We’re sorry to hear about your experience regarding the Worldpay device and the delay in resolving the billing issue. We understand how frustrating this can be, especially when the device was not required or used. Please be assured that this is not the experience we aim to provide, and we appreciate your patience while this is being reviewed.
We’d like to resolve this for you as quickly as possible. Please contact us directly at cs@ordere.co.uk
or on 0333 344 4948 with your account details so our team can look into this matter and bring it to a conclusion. Your feedback is valuable and helps us improve our service.
— Team OrderE
Antwort von OrderE
Thank you, Shahanur, for your feedback. We’re pleased to hear that you’re satisfied with our service. Our team is always here to support you whenever you need assistance.
— Team OrderE
Excellent service and customers…
Excellent service and customers relationship. I do recommend this platform for food business.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Mohammad, for your kind feedback and recommendation. We’re delighted to hear that you’re happy with our service and the relationship we build with our customers. Supporting food businesses with reliable solutions is always our priority.
— Team OrderE
Their customer service is very…
Their customer service is very good.they try to solve problems quickly. I am very happy to use this platform.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Yamin, for your positive feedback and for rating us 4 stars. We’re really pleased to hear that you’re happy with our customer service and how quickly our team works to resolve issues.
If there’s anything more we can do to make your experience even better and earn that extra star, please do let us know — we’re always looking to improve.
— Team OrderE
If you want to destroy your business
If you want to destroy your business, then make a contract with OrderE.
I currently own two businesses:
Blaze Peri Peri
Crave Peri Peri
OrderE has caused serious damage to both of my businesses. From day one, this company has given me nothing but stress and problems. They never fulfil their promises and often deny their own statements.
They do not have proper staff, and most of the time they do not answer calls. Their staff frequently misbehaves with us, especially Zia, Salman, and Kaif. These individuals lack basic communication skills and professionalism when dealing with customers.
According to our agreement, if my monthly earnings were below £1,000, the charge would be £33 + VAT, and if earnings were above £1,000, the charge would be £99 + VAT.
However, in November, my total earnings were £954, yet I was charged £99 + VAT. I raised a complaint with the accounts department, but my query was never answered, and instead, my payout was stopped.
Additionally, the agent who signed the contract with us clearly stated that the EPOS system would be our ownership, but OrderE is now claiming that the EPOS belongs to them. This is a false and misleading statement.
Due to their actions, mismanagement, and unprofessional behaviour, I have suffered severe stress. If anything happens to me as a result of this situation, OrderE will be fully responsible.
30. November 2025
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you for your review. We note that you have posted multiple negative reviews regarding the same matter, which we have already invited you to resolve directly with us.
To clarify again, all pricing, payout terms, and EPOS usage conditions are clearly stated in the signed service agreement provided at onboarding. Charges are applied based on the agreed commercial structure, and payouts are processed in line with contractual and compliance checks. Any hold or delay occurs only when an account query is under review by our accounts team.
Regarding EPOS ownership, OrderE provides EPOS systems for use under licence, unless explicitly stated otherwise in writing. Any alternative verbal claims are not valid unless reflected in the signed agreement.
We strongly refute allegations of staff misconduct or misrepresentation. Our team follows professional communication standards, and we do not tolerate misbehaviour from either staff or clients. If you believe a specific interaction breached this, it must be raised formally with evidence.
We do not wish for any customer to feel ignored or misled. We kindly ask you to contact us directly so this matter can be investigated in detail and addressed appropriately. Please email cs@ordere.co.uk
or call 0333 344 4948 with your business names, postcodes, and any supporting details. Our senior team will review the case and work towards a resolution.
We value every customer relationship and hope you will allow us the opportunity to resolve this matter constructively.
— Team OrderE
Antwort von OrderE
Thank you, Nazir, for your feedback. We’re pleased to hear that you’re happy with our service. Our team is always here to assist whenever you need support.
— Team OrderE
Quick and easy
11. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Islam, for your feedback. We’re glad to hear that you found our service quick and easy. Our team is always here to support you whenever needed.
— Team OrderE
Overall I found the service to be very…
Overall I found the service to be very good. Good responding and feedback.
11. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Modobbir, for your feedback. We’re pleased to hear that you found our service very good and appreciated our response and feedback. Your support means a lot to us, and we’re always here to help whenever needed.
— Team OrderE
Great company and team
Great company and team. I never had any issues—customer service always got back to me quickly and guided me whenever I needed help.
11. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Rumi, for your kind feedback. We’re delighted to hear that you’ve had a positive experience and that our team has been quick to support and guide you whenever needed. Your trust in OrderE means a lot to us.
— Team OrderE
Antwort von OrderE
Thank you, R Ahmed, for your feedback. We’re pleased to hear that you’re happy with OrderE. Your support is appreciated, and our team is always here to assist whenever you need.
— Team OrderE
Excellent service and system,
Excellent service and system,
Recommended
27. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Walidur, for your kind feedback and recommendation. We’re pleased to hear that you’re happy with our service and system. Your support means a lot to us.
— Team OrderE
Great service and friendly behaviour
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Komru, for your kind feedback. We’re delighted to hear that you’re happy with our service and found our team friendly. Providing a positive and supportive experience is always our priority.
— Team OrderE
good customer service
good customer service, their response as soon as possible
4. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you for your feedback. We’re pleased to hear that you’re happy with our customer service and quick response times. Providing prompt and reliable support is always our priority.
— Team OrderE
Excellent customer service always…
Excellent customer service always helpful would highly recommend this platform for your business
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Sadike, for your kind words and recommendation. We’re delighted to hear that you’re happy with our customer service and find our team helpful. Your support and trust in OrderE mean a lot to us.
— Team OrderE
Antwort von OrderE
Thank you for your kind feedback. We’re delighted to hear that you’re happy with the website and our service. Your support is greatly appreciated, and our team is always here to assist whenever you need.
— Team OrderE
Pleasant experience all around
Pleasant experience all around
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Abul, for your feedback. We’re pleased to hear that your experience with OrderE has been pleasant overall. Our team is always here to support you whenever needed.
— Team OrderE
Highly recommended trusted company
Highly recommended trusted company. Allstaffs are friendly and great support for my business.
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Farhad, for your kind words and recommendation. We’re delighted to hear that you trust OrderE and find our team friendly and supportive. Supporting your business with reliable service is always our priority.
— Team OrderE
They are helpful and quick when…
They are helpful and quick when resolving problems
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Abdul, for your feedback. We’re pleased to hear that you found our team helpful and quick in resolving issues. Providing prompt and reliable support is always our priority.
— Team OrderE
Great IT Company .
Highly recommended trusted company. Great staffs and great support.
4. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Meelan, for your kind words and recommendation. We’re delighted to hear that you trust our team and value the support we provide. Your feedback means a lot to us, and we look forward to continuing to support your business.
— Team OrderE
Antwort von OrderE
Thank you, Hussain, for your feedback. We’re glad to hear that everything has been going well so far. Our team is always here to support you whenever you need assistance.
— Team OrderE
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