I must say the best customer service I have ever had from the Order E, specially I must mention one name Mr Sayeem, who is truly the best. He helped me to set up my caller ID and the new Epos system,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
OrderE provides excellent service. They take great care of our POS system and website. Whenever we face any technical issues, the OrderE team is always ready with a quick and reliable solution. Spec... Mehr ansehen
Unternehmen hat geantwortet
I am writing a review from Paramount Tandoori Restaurant about the service provided by Order E team. I must give praise to Numan,Wahid,Ladin,Usman and Kaif whom I deal with on a regular basis almos... Mehr ansehen
Unternehmen hat geantwortet
An amazing company the team are always there to help your business grow. would recommend to any businesses looking to do a online platform as they are the best around keep up the good work you’re doin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
OrderE - A complete & Smart Online Ordering Solution, Online Marketing & Website Design for Food businesses. We help restaurants and takeaways to do everything beneath one roof such as online ordering using the web, mobile app, online marketing & customer support without any hidden cost.
Kontaktinformationen
Victory Business Centre, Somers Road North, PO1 1PJ, Portsmouth, Vereinigtes Königreich
- 03333444948
- info@ordere.com
- ordere.co.uk
4.8
Hervorragend
470 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Wahid was excellent and a great support…
Wahid was excellent and a great support and helped me out a lot, would recommend!
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Afsar, for your kind feedback and recommendation. We’re delighted to hear that Wahid provided excellent support and helped you effectively. We’ll be sure to pass on your appreciation to him and the team.
- Team OrderE
Great service.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Nazmul, for your feedback. We’re glad to hear that you’re happy with our service. Our team is always here to support you whenever you need assistance.
- Team OrderE
Spoke with Mr Habib about menu setting…
Spoke with Mr Habib about menu setting and he was very helpful and understanding. Thanks guys always to helping us
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Saleem, for your kind feedback. We’re pleased to hear that Habib was helpful and understanding while assisting you with the menu setup. Your appreciation means a lot to us, and our team is always here to support you whenever needed.
- Team OrderE
Excellent
Mr NUMAN was excellent to solve our EPOS. He wasn't excellent to solve the problem but also he was polite, professional over the phone.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Mohammad, for your kind feedback. We’re delighted to hear that Numan was able to resolve your EPOS issue and that he was polite and professional throughout the call. We’ll be sure to share your appreciation with him and the team.
- Team OrderE
Best service , very active support team.
I have a good experience with the order e support team, They are very helpful,
Anytime any problem they guys are response very quick and solve the issue as soon as possible,
Thank you Order e team,
for your patience & sincere work.
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you for your kind feedback and for rating us 4 stars. We’re really pleased to hear that you’ve had a good experience with our support team and that you found them helpful, responsive, and quick to resolve issues. Your appreciation for our patience and sincere work means a lot to us.
If there’s anything more we can do to improve your experience and earn that extra star, please don’t hesitate to let us know — we’re always happy to help and improve.
— Team OrderE
Very good marketing
Last night they did very good marketing for us. We got a lot of orders thanks to them. We are very happy.
25. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Litu, for your kind feedback. We’re delighted to hear that our marketing efforts helped bring in a lot of orders and that you’re happy with the results. Supporting your business growth is always our goal.
— Team OrderE
Good customer service.
25. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you for your feedback. We’re pleased to hear that you’re happy with our customer service. Our team is always here to support you whenever you need assistance.
— Team OrderE
Very happy about our ordere
Very happy about our ordere , getting orders and bookings are very smooth. Service is excellent too.Will definitely recommend to others .
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Shamim, for your wonderful feedback and recommendation. We’re delighted to hear that orders and bookings have been smooth and that you’re happy with our service. Supporting your business efficiently is always our priority.
— Team OrderE
Antwort von OrderE
Thank you, Harpreet, for your kind feedback. We’re delighted to hear that everything has been great and that you found our team so helpful. Your support means a lot to us.
— Team OrderE
Antwort von OrderE
Thank you, Mian, for your feedback. We’re glad to hear that you’re happy with our marketing team. Supporting your business with effective marketing is always our priority.
— Team OrderE
Very helpful and friendly
Very helpful and friendly. Satisfied with the customer service.
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Abdul Wadud Chowdhury, for your kind feedback. We’re delighted to hear that you found our team helpful and friendly and that you’re satisfied with our customer service. Your support is greatly appreciated.
— Team OrderE
Good service
18. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you for your review. We appreciate your feedback and are glad you’re happy with the service. If there’s anything more we can do to support your business, please don’t hesitate to let us know.
— Team OrderE
Antwort von OrderE
Thank you, Mohamad, for your feedback. We’re happy to hear that you consistently receive good service from us. Your trust and support mean a lot, and we’ll continue doing our best to support your business.
— Team OrderE
Antwort von OrderE
Thank you, Abdus Salam, for your lovely review. We’re really glad to hear you found our team very nice and helpful. Your support means a lot to us, and we’re always here if you need any assistance.
— Team OrderE
Very good service and polite
Very good service and polite
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Abul, for your kind feedback. We’re pleased to hear that you found our service very good and our team polite. Providing respectful and reliable support is always our priority.
— Team OrderE
No cash payments options, Lossing customers
No cash option for customer payment. Im Lossing some customers who wise to pay by cash. ORDERE only accept payment online no cash payments.
I asked ORDERE to put an banner on my website to say we ACCEPT CASH PAYMENTS if customer wise to order over the phone, but they refused to do that, so the website belongs to ORDERE not myself. So when they say "your website" that's misleading, if it's was my website them I can add or delete anything, any banner I want.
Website design very basic, doesn't reflect my business,
I'm getting some orders, but these are my regular customers who used to order through ORDER YOYO when they had access to my Google account. Every time customer search my company name the orders will go through ORDERE now as they have access to my Google account now. Not many new customers
Bill is too hard to read Font size in the bill is TOO small compared to other platforms with the same device.
I have credit card marchant account with ORDERE for a while, then contract is coming to end, they offered me new contract 18 month contract with £1 line rental. But I was naive didn't read the full contract, it turned out it's 48 month contract and £1 for 6 months then £22 per month. They didn't even cancel my old contracts so I'm paying for 2 contract same time.
18. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Muhammad, for taking the time to share your detailed feedback. We understand your concerns and appreciate the opportunity to clarify a few points.
OrderE provides online ordering systems, which are designed to accept online payments by default. Cash payments for phone orders are handled directly by the restaurant and are outside the online checkout process. Regarding website content, while the website is branded for your business and used exclusively by you, certain changes must follow platform standards to ensure consistency, compliance, and performance across all sites.
We acknowledge your comments regarding website design, billing readability, and contract terms. All pricing, contract duration, and rental details are outlined in the signed agreement provided at the time of renewal. However, we recognise that contract clarity is important, and we encourage all clients to review terms carefully. If there is any confusion or concern, this should be raised directly so it can be reviewed by our accounts team.
With respect to marketing and customer acquisition, OrderE does not access or control Google accounts without authorisation, and all traffic and orders are directed to your business website. That said, we understand your expectation around generating new customers and take your feedback seriously.
We remain committed to resolving genuine concerns and improving our service. Please contact cs@ordere.co.uk with your business name, postcode, and specific points you would like reviewed, so this matter can be properly assessed and addressed where possible.
— Team OrderE
Antwort von OrderE
Thank you, Maksudur, for your feedback. We’re pleased to hear that you’re happy with our service. Our team is always here to support you whenever you need assistance.
— Team OrderE
So far not bad
As a takeaway owner, I’ve found that Order E offers a promising ordering platform and EPOS system. The upfront cost is quite high compared to other platforms, though the monthly subscription isn’t too bad. While signing up, they make big promises, but follow-up support can sometimes feel lacking—some staff seem dismissive once the signup is complete. With more experience and improved ongoing support, they have the potential to become very successful. I’d also suggest offering emails contact for sales, as it would make communication much easier.
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Imon, for taking the time to share such detailed and balanced feedback, and for rating us 4 stars.
We’re pleased to hear that you find our ordering platform and EPOS system promising, and we appreciate your honest comments regarding pricing and post-signup support. Your feedback about follow-up communication and ongoing support is taken seriously, as consistency in service is very important to us.
We’d also like to clarify that we do have a dedicated support email — cs@ordere.co.uk
— which is monitored regularly to ensure queries are handled as efficiently as possible. That said, your suggestion around clearer sales communication is noted and appreciated.
If there’s anything specific we can improve to enhance your experience and earn that extra star, please do let us know. We’re committed to learning, improving, and supporting our customers better as we grow.
— Team OrderE
Antwort von OrderE
Thank you, Suhel, for your feedback and for rating us 4 stars. We’re glad to hear that you’re satisfied with our service overall. If there’s anything we can do to improve your experience further and earn that extra star, please feel free to let us know.
— Team OrderE
Brilliant customer service and…
Brilliant customer service and convenient
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von OrderE
Thank you, Matti, for your kind feedback. We’re delighted to hear that you’re happy with our customer service and found the service convenient. Your support is greatly appreciated.
— Team OrderE
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