I ordered 2 batches of double roller blinds to fit a couple of bay windows in our flat, each with 3 blinds. Pros: -Great quality (particularly the sheer blind - nice fabric not cheap... Mehr ansehen
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Das sagen Bewerter
Really pleased with Order Blinds. Very fast delivery, great quality product and great customer service. 1 out of our 4 parcels was damaged in transit. Kept up to date by Ed and replacement sent which... Mehr ansehen
You only know how good the Customer Service is when you need them and Order Blinds are on another level of service. After a problem revealed its self. they were on it lake a rash. Problem solved the s... Mehr ansehen
I received my custom made roller blind and I am delighted with it. Great communication, quality and the packaging was excellent. It also arrived well before the due date. Would definitely recommend. T... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Choose from our huge range of window blind solutions including rollers blinds, shutter blinds, vertical blinds, roman blinds and more, all made to measure in the UK. You can trust in us for easy ordering, market leading quality, best prices all year round and excellent customer service.
Kontaktinformationen
Unit 10 Barbrey Business Park, NG13 0GY, Bottesford, Vereinigtes Königreich
- 01159699933
- info@orderblinds.co.uk
- orderblinds.co.uk
4.4
Hervorragend
479 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Pre sales help was excellent and emails…
Pre sales help was excellent and emails answered very quickly
Delivery was on time and arrived in good condition
The luxurious blind I ordered is amazing.
The case the spring loaded mechanism is surrounded by a sturdy metal casing.
I was trying to find something to hide away a large cupboard as the doors were taken off.
Fitting was really straight forward, the last bit to clip the blind into the clips that I had screwed in, needed someone else to assist.
That’s it, quick to install but I am sure if I ran into a problem their customer support would be able to assist.
Quality product and feels well made.
The colour matched the lampshade I have
Great all round experience
11. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi Ken,
Thanks for sharing your experience with us!
We're glad to hear that you found our customer service team helpful as your emails were answered promptly, and it's great that your delivery arrived on time and in good condition.
If you have any more questions or need further assistance, feel free to reach out.
Grip Fit No Drill Blinds.
Not being a handy man and to save some cash, I decided on the "Grip Fit" no drill solution. Selected 4 of various colours with the thermal and "blackout" finish. Paid for the super fast delivery and from order to delivery was about three days. On arrival, simple look at the tutorial video and they were up within 30 mins! You may need to fiddle a bit to get a snug and tight fit, and my advice would be to measure as accurately as you can.
All in all, a cost effective solution for my requirement and we are happy with them and the company.
22. April 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thanks for sharing your experience!
It's great to hear that the Grip Fit Roller Blind solution worked well for you, and that the tutorial video made installation easier. Taking the time to measure accurately is always a good tip.
If you ever need more assistance, feel free to reach out.
Absolutely fantastic
Absolutely fantastic. Neighbours have even been in to check it out. Exceptionally well made, priced to beat the competitors. Ordered end of one week and delivered middle of the next week. Fitted easily and wow it just looks brilliant. Very well packaged and delivered by a well mannered and courteous delivery man. Very helpful lady on the "chat" window at the time of ordering. Top Marks.
3. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for your glowing review!
We're thrilled you're happy with your purchase, it's great to hear your neighbours are impressed too. We'll make sure to pass along your compliments to our team.
If you need anything else, just give us a shout!
Pleased with my purchases -blinds…
Pleased with my purchases -blinds exactly as samples
1. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for your great feedback, we're glad to hear that!
If you need anything else, just let us know.
Amazing value
The quality of the blind is amazing and such good value. I will be ordering again.
3. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Thank you for leaving us feedback, we're thrilled you're pleased with the quality and value of the blind! Looking forward to your next order.
If you have any questions in the meantime, feel free to ask.
BRILLIANT PRODUCT
Speedy delivery . Very good quality product and will certainly use again and will recommend to friends .
25. April 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi there,
Thank you for your review.
I'm delighted to hear that you were happy with the service and the finished product!
Thank you for considering us for future purchases and for recommending us to your friends.
If you ever need anything else, feel free to reach out.
Antwort von Order Blinds
Hi there,
Thank you for your review, it's fantastic to hear that!
If you have any further feedback or need assistance in the future, feel free to reach out.
Really impressed
Really impressed with the quality of the 3 x roller blinds I ordered. Delivered on time.
23. April 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi Amanda,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're impressed with the quality of your roller blinds! Ensuring high-quality products and timely delivery is essential to us.
If you ever need more blinds or anything else, feel free to reach out. Enjoy your new blinds! 🌟
Thrilled with my purchase
Thrilled with my purchase, easy to order, speedy dispatch, very quick delivery with good prices,and first class customer service, this company seems to know exactly what people want.
Well done! and Thank you 🙏🏽
26. April 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi Anthony,
Thank you for taking the time to leave us a review, that's fantastic to hear!
We're thrilled that you had such a seamless experience with us. Providing great service and meeting expectations are always our goals.
Thank you for choosing us, and we're here whenever you need anything else. Enjoy your purchase!
I have asked to unsubscribe from your…
I have asked to unsubscribe from your persistent emails .but nothing stops you are a real irritant that’s after I have had blinds from you for all my windows, what do you expect me to do knock down more brickwork to create more windows !!!
25. April 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi Kevin,
Thank you for taking the time to leave us a review.
I understand your frustration, but it's important to acknowledge that you originally signed up for our marketing emails, which is why you've been receiving them.
However, your feedback is valuable, and I apologise for any inconvenience caused. I've checked and confirmed that you have successfully unsubscribed from our emails.
Easy to order
Easy to order, competitive and perfect result. Arrived quite quickly.
19. April 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi Richard,
Thank you for taking the time to leave us a review.
Glad to hear it was easy to order and you got what you needed quickly. Thanks for choosing us!
Good product
Good product, good value. Excellent service.
19. April 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi there,
We're glad you liked the product and found it worth the price. Thanks for the shout-out about our service.
We're here if you need anything else!
Mechanism didn’t work calked we had to…
Mechanism didn’t work calked we had to send a video of it not working sending replacement still not received 10 days later
19. April 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi Jan,
Thank you for taking the time to leave us a review.
We're truly sorry to hear about the issue you're facing with the blind mechanism and the delay in receiving the replacement. We want to assure you that we take these matters seriously and strive to provide prompt assistance.
When you initially contacted us earlier this month, we responded with a query within just two hours on the same working day, eager to resolve the issue.
After not hearing from you again until last Friday, we immediately dispatched the replacement mechanism via first-class post on the following working day. You should have received it by now, and we hope it resolves the issue satisfactorily.
We appreciate your patience and understanding as we work to ensure your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out.
Absolutely appalling!
Absolutely appalling! Ordered 6 blinds. 5 in 1 pattern, 1 in a stripe. They sent the stripe in the same pattern. The other 5 should all have been the same - 2 were the same colour, the other 3 were all different colours so across 5 blinds only 2 colour matched. 1 of the blinds had a big white spot in the pattern. Took 3 weeks of emails back and forth to get this resolved, they were incapable of actually reading emails properly. Consequently I spent a further £1000 with Blinds2Go, their loss. Absolutely terrible customer service, they literally don't care!
15. April 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi there,
Thank you for taking the time to leave a review.
I understand your frustration with the situation regarding your blinds order. We've previously communicated the reason for the colour variation, which arises from the use of different base cloths. Additionally, we offered to rectify the issue by replacing the blind printed in the wrong design, which you declined. As a gesture of goodwill, we also offered a partial refund.
We respectfully disagree with the characterisation of our customer service as "terrible." We've made multiple efforts to address your concerns and have been responsive throughout our email correspondence. Please know that we genuinely care about our customers' satisfaction and strive to resolve any issues promptly. If there's anything further we can do to assist you, please don't hesitate to reach out.
Blinds were excellent
Blinds were excellent, arrived quickly, would recommend to anyone
11. April 2024
Bewertung ohne vorherige Einladung
Not returnable site
I recently ordered blinds from this website. It said next day delivery but make a note it is working day. Also make sure that what you order matches your colour and material they provide. I paid for next day delivery which is super expensive and received after 2 days, when I reached out to them about not happy with the product they redirected me to the point it is custom made and cannot be returned back. I had ordered standard size of 55 cm, which they refused. Just be sure before you order would be my advice.
3. April 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi Habib,
We're really sorry to hear about the confusion and inconvenience you experienced.
The service you ordered was our Next Working Day Despatch Service (£10) plus our Next Working Day Delivery Service for UK Mainland (£8.95), which is how we advertise it online. If you received the blinds within 2 working days from ordering, we have fulfilled that service.
We apologise if there was any misunderstanding about the colour and material matching, however we always recommend using our free sample service, due to different light and colour settings between computer monitors - due to this, we are unable to guarantee the image will display the same on every computer.
We would also advise checking all details thoroughly before placing the order, given that our products are custom-made and hence, non-returnable.
We highly appreciate your feedback and will continue to strive for clarity and customer satisfaction.
Absolutely perfect high quality blinds
Absolutely perfect high quality blinds. Will definitely use again
2. April 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi there,
Thank you for your positive feedback! We're thrilled to hear that you're happy with the quality of your blinds.
We look forward to serving you again in the future.
Emily couldn't have been more helpful
Emily couldn't have been more helpful! She went over and above to supply a replacement blind for me. Speedy response, helpful links provided for installation, seamless ordering process and speedy delivery. Couldn't fault the exceptional customer service levels I received from Order Blinds. Thank you!!!!
21. März 2024
Bewertung ohne vorherige Einladung
Look no further if you need a quality blind
If you need a good quality blind you are in the right place. We ordered a black out blind with cassettes and the product we receive is absolutely perfect. The shutter mechanism is fantastic and it is a complete black out blind system. Fitting was very easy. Delivery was prompt too. 10/10 and I would highly recommended
24. März 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi there,
Thank you for your kind words and recommendation! We're delighted to hear that you're happy with the quality of the blackout blind you ordered from us, and that it was easy to install.
We take pride in providing high-quality products and quick delivery, so we're thrilled to know that we met your expectations.
Thanks for choosing Order Blinds!
Very prompt supply but still not…
Very prompt supply but still not installed as waiting on other trades.
12. März 2024
Bewertung ohne vorherige Einladung
Antwort von Order Blinds
Hi there,
Thank you for your feedback! We're glad to hear that you received your order quickly.
We hope that the installation goes smoothly once the other trades have finished their work.
Thanks for choosing Order Blinds!
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