On black Bewertungen 

44
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

One of the best purchases I’ve made this year! This is the ‘everything bag’ my husband has been wanting the whole time! Quality is great, shipping was fast, and overall experience was positive! Highly... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This company is amazing and their stuff are really well made and the quality is excellent! I ordered the mono 3 in 1 backpack set; the delivery company made a mistake and my package got lost. I contac... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had a small issue with my backpack, and the team handled it with incredible speed and kindness. Not only did they arrange a replacement immediately, but their communication was also warm and profess... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Amazing customer service, team really helped me out! Thanks Vicky! The bag itself is amazing, I carry the shoulder bag separately for now, but the overall 3 piece together is amazing, fits everyt... Mehr ansehen

Unternehmensdetails

  1. Taschengeschäft

Vom Unternehmen geschrieben

Discover all-black bags and accessories designed for everyday movement and modern minimalism. On Black - timeless design, and built for life in motion.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

44 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(44)

17 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

One of the best purchases I’ve made…

One of the best purchases I’ve made this year! This is the ‘everything bag’ my husband has been wanting the whole time! Quality is great, shipping was fast, and overall experience was positive! Highly recommended!

24. August 2026
On black-Logo

Antwort von On black

thank you for the kind review. so glad it turned out to be the one your husband was after, and that everything ran smoothly start to finish!

Bewertet mit 5 von 5 Sternen

This company is amazing and their stuff…

This company is amazing and their stuff are really well made and the quality is excellent! I ordered the mono 3 in 1 backpack set; the delivery company made a mistake and my package got lost. I contacted on black to let them know about the situation. They set up a new order order, and sent me another backpack set completely free of charge. Because of this kind gesture, I will now be a lifetime customer and recommend this brand to my friends and family! Thank you again on black and you guys absolutely rock!!

13. August 2026
On black-Logo

Antwort von On black

Thank you for the review. really glad the set lived up to it, and that we could sort things out when the delivery went sideways. 🖤

Bewertet mit 5 von 5 Sternen

Ordered this for my husband for…

Ordered this for my husband for Father’s Day and he was pleasantly surprised. The quality of the bags is beyond amazing and the design is super practical. Well thought out.

30. Mai 2026
On black-Logo

Antwort von On black

Thank you for this. a father's day surprise is exactly the kind of thing we like to hear, and glad the quality and the thinking behind it came through.

Kind regards,
On Black

Bewertet mit 5 von 5 Sternen

What an unbelievable team and…

What an unbelievable team and experience in purchasing the backpack! Quality beyond amazing, and the team is really there to guide and help you! Would recommend them 100%!!!! Thanks again for your help in getting the backpack out quickly so that I could have it in time for a trip!

30. April 2026
On black-Logo

Antwort von On black

Thank you, and glad it made it in time for the trip. hope it's been a good travel companion so far.

Kind regards,
On Black

Bewertet mit 5 von 5 Sternen

Exceptional customer service and a brand with a big heart!

I had a small issue with my backpack, and the team handled it with incredible speed and kindness. Not only did they arrange a replacement immediately, but their communication was also warm and professional. It’s rare to find a brand that cares so much about its customers. I’m now an even bigger fan! Highly recommended for anyone looking for quality and great service.

20. März 2026
On black-Logo

Antwort von On black

Thank you for this. glad we got it sorted quickly, and even happier it left you a bigger fan. welcome to the club.

Kind regards,
On Black

Bewertet mit 4 von 5 Sternen

Decent product but over priced

Decent product, arrived when expected but had to wait for new stock. Pricing a little high for what it is ( even with the discount) clever marketing and presence on social media obviously works. Wouldn’t buy again

13. Januar 2026
On black-Logo

Antwort von On black

Hi John,

Thanks for the honest review, and glad the Mono arrived on time.

We hear you on the stock wait, demand has outpaced our production runs and we're actively working to fix that.

On value, the Mono set is actually a full 3-in-1 carry system, not just a backpack. The crossbody detaches and works beautifully on its own as an everyday bag or as a 13" laptop bag. The sling bag as a compact manbag with the straps folded in, as a crossbody sling bag for everyday use or as toiletry bag when traveling. Each piece is designed to stand on its own across completely different situations.

If you've mostly been using it as one bag, we'd really encourage experimenting with the pieces separately. That tends to be the moment the system clicks.

We appreciate you taking the time to share your thoughts. Our team is always here if you need anything.

— On Black

Bewertet mit 5 von 5 Sternen

The bag is awesome

The bag is awesome. I got to travel with it and the attachments have made life in the airport so much easier. Doesn’t take much time at all to detach and reattach. Would recommend this company!

17. Dezember 2025
Bewertung ohne vorherige Einladung
On black-Logo

Antwort von On black

Thank you! Glad the modules earned their place on the road, and that clicking them on and off has been as quick as it should be.

Bewertet mit 1 von 5 Sternen

Travel backpack

Super intrigued by modular backpacks and I bought a different one and the pieces fell off when I put it in the overhead. This one’s better you won’t lose the pieces, but I felt like putting them on and taking them off with too much work so I wanted to return it, but the return would’ve costed me more than the bag because they only gave an overseas return center. I guess it’s on me for not checking first but kind of useless with guaranteed returns and satisfaction if it cost more to return than it did to buy.

14. November 2025
On black-Logo

Antwort von On black

Thank you for taking the time to share your experience. We appreciate the detailed feedback.

We are glad to hear that you found the modular system secure during travel. Regarding returns, we are a Swedish based company and all returns are handled through our warehouse in Sweden.

We understand that international return shipping can feel frustrating, and we have reached out to you directly to see how we can help improve your experience.

Thank you again for trying On Black and for the constructive feedback.

Bewertet mit 5 von 5 Sternen

Amazing bag & amazing customer service

Amazing customer service, team really helped me out! Thanks Vicky!

The bag itself is amazing, I carry the shoulder bag separately for now, but the overall 3 piece together is amazing, fits everything I need for my daily commute.

Thanks team, you guys are amazing!

17. November 2025
Bewertet mit 5 von 5 Sternen

Excellent and practical travel bag

The product arrived timely and I was able to use it on a weekend getaway. The bag was great, able to hold a great amount of items. Compartments were practical and the detachable bags were very practical and useful on the trip.

22. Oktober 2025
On black-Logo

Antwort von On black

Thank you for your review, great to hear the compartments and detachable bags were useful on your trip. 🏴

Bewertet mit 5 von 5 Sternen

Fantastic backpack containing…

Fantastic backpack containing everything you need. Every detail thoughtfully thought through.

28. Oktober 2025
On black-Logo

Antwort von On black

Really appreciate this. Means a lot that you noticed the details we put into the design. 🖤

Bewertet mit 5 von 5 Sternen

I love the bag

I love the bag. All three bags are of great quality.

13. Oktober 2025
On black-Logo

Antwort von On black

We really appreciate your review. Great to hear all three bags lived up to your expectations. 🖤

Bewertet mit 5 von 5 Sternen

Spacious and Versatile

The bag is crafted from high-quality materials and offers ample space for your daily essentials. I appreciate the versatility it provides, allowing me to use my smaller bags for various purposes. Additionally, the customer service is outstanding, with thoughtful follow-up emails to ensure everything is satisfactory. I highly recommend these products!

12. Oktober 2025
On black-Logo

Antwort von On black

Thank you so much for this thoughtful review. Really glad to hear the quality, versatility, and our support all made a great impression. 🏴

Bewertet mit 5 von 5 Sternen

Amazing bags

The team was great at making sure the item was received by me and the product was delivered very well and amazing customer service

10. Oktober 2025
On black-Logo

Antwort von On black

Thank you for sharing this. Means a lot that both the delivery and our support stood out. 🏴

Bewertet mit 5 von 5 Sternen

Great bag

Great bag, easy to wipe of, great with all the ad ons for various use and great quality! nothing to complain about!

1. Oktober 2025
On black-Logo

Antwort von On black

Really appreciate your review. Great to hear the bag and all the attachments fit your needs. 🖤

Bewertet mit 5 von 5 Sternen

Smart bag with a great design

Smart bag with a great design, I love that the bag can be disassembled into smaller bags, perfect for traveling as well as strolling in the city.
Fast and nice customer service.

6. Oktober 2025
On black-Logo

Antwort von On black

Thank you for sharing this, we're so glad you’re enjoying the design and the flexibility of the smaller bags. 🏴

Bewertet mit 1 von 5 Sternen

Worst customer support ever

The items were not delivered to me and on-black simply didnt give a damn. Let me do all the research about it, and even accused me that i might have received the items but lied about it to get a refund. Flushed $80 down the toilet.

3. Januar 2024
Bewertung ohne vorherige Einladung
On black-Logo

Antwort von On black

Thank you for your review. This experience relates to the previous store that operated on this domain before we launched On Black. We’re sorry this happened and hope your future shopping experiences are smooth.

Bewertet mit 1 von 5 Sternen

Never received my order

Never received my order, was told it was shipped and returned because it didn't have the street address. Thats a bunch of bull. was then told they don't reship and don't refund. I lost my $88.00 these folks are not honest. Don't waste your money on this company. Do you really believe they have all the items listed on there site. Please be aware, try calling there phone # and take a good look at their refund policy.

5. Februar 2022
Bewertung ohne vorherige Einladung
On black-Logo

Antwort von On black

This experience relates to the previous store that operated on this domain before we launched On Black. We’re sorry this happened and hope your future shopping experiences are smooth. 🏴

Bewertet mit 1 von 5 Sternen

Never got it

Never got it. Can’t ship to my area. Never received my refund.

1. Juni 2021
On black-Logo

Antwort von On black

This experience relates to the previous store that operated on this domain before we launched On Black. We’re sorry this happened and hope your future shopping experiences are smooth. 🏴

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