I have been purchasing Nylah products for about a year. Whilst I cannot talk about hair growth, I can attest to their excellent customer service. When my parcel arrived damaged due to leakage, my prod... Mehr ansehen
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Das sagen Bewerter
I started using Nylah’s products in June 2025 and have seen great improvements in my hair texture’s flexibility and moisture retention. The FAB ingredients are also enjoyed by my son and granddaughter... Mehr ansehen
Unternehmen hat geantwortet
Nyla hair; the company are amazing. They have treated me with care , tenderness, compassion kindness. They don’t know me from Adam but I feel they have taken me under their wing. My experience is... Mehr ansehen
Unternehmen hat geantwortet
After reading reviews on how good these products were I decided to place an order. Unfortunately I made the decision to cancel and request a full refund. No acknowledgement and they couldn’t even st... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Award winning hair Care, Nylah's Develop natural high performance hair care for people with Curly | Kinky | Coliy | hair types. Our products are simple carefully selecting the best natura has to offer. seen on: Dragons Den, Vogue, ITV, BBC. Cosmopolitans winner for best afro Shampoo 2021
Kontaktinformationen
120 Vyse Street , B18 6FN, Birmingham, Vereinigtes Königreich
- info@nylahsnaturals.com
- nylahsnaturals.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Not for my permed hair.
This product is expensive. I expected a lot more from it did not meet my expectations at all. My hair started to break. I presume this is a keratin product. My afro hair is permed. I contacted Nylah before purchasing to ask if suitable. They said yes. It's not. The shampoo is no different to any other cheaper shampoo. What is more disappointing is the conditioner. Firstly hard to get out of the bottle. It thick so should be luscious. Hair left hard and dry and brittle. Breakage starts upon applying and worsens over time. I would not recommend for permed hair. Now stuck with hardly used £30 products. Shame really as other reviews are positive. That's MY experience don't be put off trying.
Avoid this company
I have had a very bad experience with this company. I ordered well over a month ago. One of the items they sent me was the wrong product. I contacted them to ask them to correct it. They ignored my emails for over two weeks. I had to send 10 emails before they finally replied. Telling me they would get back to me shortly . Then no contact from them again, so I had to send another couple of emails. They have now instructed me to send back the wrong item that I was sent, then they will send me what I ordered. I am disabled, so It will not be easy to get to the post office to return the item. And by this point I do not really trust them to send me the item they owe me. Really shoddy treatment and had been going on for well over a month.

Antwort von Nylahsnaturals
Edited review after resolution
I didn’t want to have to leave a bad review here but after trying to contact customer service several times in multiple ways to amend my subscription because it won’t let me on the website I just cannot get a response. I’ve never experienced such poor customer service with a company before. So disappointing because the products are great but I didn’t need another lot this month. I would be very grateful if somebody could get back to me.
UPDATED:
I received a phone call from a lovely lady who informed me that they had emailed me back but due to a technical error (in my emails I think) it was not received. My apologies and wonderful customer service. Would highly recommend!

Antwort von Nylahsnaturals
Poor customer service
My husband ordered the bundle range of Shampoo, conditioner, hairspray and the leave in conditioner from the actual website on the 1st of July, he paid for next day delivery which never came the next day, he received the products on the 6th of July and he was missing the leave in conditioner, we understand it was out of stock but why take the money from him? He has emailed about 3/4 times asking where this product is as we were told it came back in stock on the 8th of July, he’s still waiting for a response, no refund has been given either, so frustrating and disappointing on the poor customer service. I really wanted to try the leave in conditioner and now I’m worried about ordering this as it may not arrive. Order number: Order #9850 Name: Bent

Antwort von Nylahsnaturals
Helo I want to thank Nylah hair…
Helo I want to thank Nylah hair products, they have help my hair alot ,I noticed since I have used my hair eczema, dryness flakes has
gone I couldt believe the
change
this company know what they are doing ,its the best hair care I have used. My hair is at its best,
I will continue using there hair range,
I want to thank the Co finder,
Of the company they really care
Really good
Really good! Has a lot of slip so my hair is softer and I didn’t have to go through a painful detangling process.
I used to use anything in my hair
I used to use anything in my hair, but since I've started using Nyla, I can definitely feel the difference and actually get angry whenever I run out of any of my products.
Great product
Great product with amazing results. Finally something that is catered to our hair type with good ingredients. A fairly priced that I will be recommending to friends and family.
"I have been using Nylahs Naturals for…
"I have been using Nylahs Naturals for my one year old daughter. They are Incredible hair products!
Great hair products I would recommend.
I gave nylah naturals a try as at the…
I gave nylah naturals a try as at the time i was interested in the idea of a new haircare routine for myself, since then it has been my main source of shampoo and conditioner, my go to was head and shoulders before this, but from discovering this product it has done wonders for my hair, my hair is very tight and curly and always rolls up in knots. When i apply the shampoo i feel like its actively loosening the knots as i wash giving my hair a more flexible and silky feel, once washed i apply the conditioner which then boosts the silkyness giving my hair a smooth soft finish. For young and old i would recommend nylah hair care to anyone and if you haven't tried it then you need to it will change ur hairs life.
I bought shampoo and conditioner for my…
I bought shampoo and conditioner for my daughter. I can see a noticeable difference hair looks a lot more healthy. Very happy with the products!
Highly recommend
Highly recommend, never fails to deliver. Love everything about the product, especially with my sensitive skin. From now on, I wouldn't use anything else.
Nylah's Natural 5 star
I have been using Nylah's Naturals since noticing a lot of hair breakage an I can see the difference already. The products are very gentle an also smell great
I have been using Nylahsnaturals…
I have been using Nylahsnaturals products with my daughters and. And the products have been no less then brilliant. Due to skin allergies i have to be really carefull about what we use. These products have not only been gentle to my girls. But also help their skin and hair flourish
A staple product
This product has been a staple for my home. We use the shampoo, conditioner and absolute love the seed oil which is great for my daughters dry scalp. I recommend trying the whole range
Super seed oil is a cheat code!
I used the superseed oil to help with my dry scalp, which helped and smelt great. Would definitely recommend.
A forever customer
I've been using the whole range for years now and that's because my hair loves these products.
Smells great
My 4c curls pops after every wash
Hair's clean and moisturise EVERY SINGLE TIME!!!!!
Love love love them.
Highly recommended and will continue to buy
Highly recommended for the whole family
I've been using Nylahs on myself and family and highly recommending them for years, I can see why they've won so many awards, the quality of their products, from the scent to the clean ingredients is why we keep coming back.
We have various hair types in our family and it seems to work just as well for all of us. We've used the whole range so far and our favourites are definitely the shampoo, leave in conditioner and super seed oil.
Sorry to hear others have experienced delay s in their orders as I was shocked how quickly our last few orders arrived.
I have been using Nylah hair products…
I have been using Nylah hair products for a few months now. The results are fantastic my hair has stopped sheding my curls last longer and soft. Its great to be able to get a natural hair product that works great in my hair. My husband even uses the products and happy with them as well. I recommend these products the customer service is also great.
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