North West Office Furniture Bewertungen 

292
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I used NWOF to furnish my office, the prices are great, delivery was very quick and the aftersales team were great. Over a year later I had the arm of my chair break off and they arranged for... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic company. Great prices. Fast delivery. In a day and age when you come to expect poor Customer Service, they were brilliant. They were so helpful with all of my queries as I was buying off... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent customer service. The furniture and chairs were of good quality, they arrived on time. Prices very competitive. I needed an invoice and emailed sales, the invoice came back within a coupl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent company to deal with. Ordered typist chair at really discounted price, thought it was too good to be true. No need to worry, really well made chair and comfortable and delivered unbelievably... Mehr ansehen

Unternehmensdetails

  1. Büromöbelhändler
  2. Möbelgroßhändler
  3. Büroausstattungsanbieter

Vom Unternehmen geschrieben

North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

292 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.8

Alle Bewertungen

(292)

47 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Happy Returns!

I ordered 4 chairs, which were of a very high standard and very competitively priced.

Unfortunately, they did not meet my needs and requested a return and refund. The company were superb, in its response and all those I spoke to were helpful and polite. Having returned the chairs, the refund followed immediately.

Well done! North West office Furniture.

21. März 2025
Bewertet mit 5 von 5 Sternen

Perfect from start to finish!

Desk and filing cabinet ordered on Friday with the help of Rebecca in customer services. Delivery company phoned on Monday to confirm delivery on Wednesday. All arrived on due date and in perfect condition. What’s not to like?

26. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Dowels too short

Ordered and received promptly 4 x Tahira beech framed stackable chairs. Nice chairs.
Problem- the dowels to hold the chairs together are way too short, about half the required length, so had to purchase and cut new dowel to fit.
NWOF not approached to resolve the issue as time was of the essence but replied with apology so rating improved as the chairs are very good quality.

18. März 2025
Bewertung ohne vorherige Einladung
North West Office Furniture-Logo

Antwort von North West Office Furniture

Hi Janet,

Thank you for your review. We are sorry to hear of the issue with the dowels, we were not aware of any issues with this order until you left your review. This is the first time we've had this feedback and the Tahara is a popular chair however we would've been more than happy to look into this further and raise with the Manufacturer if necessary. We would not expect you to purchase anything for a new product and had we known about this issue we would've done our very best to resolve it for you.

Kind regards

The NWOF Team

Bewertet mit 4 von 5 Sternen

Would be 5 but…

Would be 5 but had to get couple of replacement parts as minor damage on arrival. The team were amazingly quick about sorting issues so no concerns on aftercare.

27. Januar 2025
Bewertet mit 4 von 5 Sternen

Buying office chair on line

Came across this company by chance whilst researching office chairs on line. They offered good quality products at reasonable price. The ordering was straight forward and I enjoy using my new chair. The only thing was there was no communication about the delivery day/time. I don't need many reminders, but one would have been helpful. Overall, it was positive experience.

22. Januar 2025
North West Office Furniture-Logo

Antwort von North West Office Furniture

Hi Olga,

Thank you for your review. We're glad to hear you are happy with your purchase and overall experience. We are disappointed to hear that you did not get any delivery notifications, emails are sent automatically as soon as a customer places an order and when the goods leave our warehouse but these emails can sometimes be marked as spam. This chair was sent with DHL and the mobile contact number provided with order was also passed onto DHL who should send tracking information via text to keep you fully updated. If you did not receive these notifications we can only apologise, we can fully understand and appreciate how this would not be ideal. We are available 5 days a week by phone and 6 days a week via email/live chat and would’ve been more than happy to provide your tracking information if we had known it had not been received.

Kind regards

The NWOF Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. One of the tables arrived slightly damaged and I phoned Jamie at NWOF at 4.30pm. There was no quibble and offered a replacement, which arrived at 8.30am the next morning. Would highly recommend this company.

9. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A company that puts the customer first

I am absolutely blown away by the products and customer service I have received from NWOF.
I ordered a number of items for my study, corner desk, filing cabinet, drawers, tall cabinet & a chair.
Fabulous quality.
Had a slight problem with the chair which was dealt with in a professional & positive manner and also amazingly quickly.
I can wholeheartedly recommend NWOF and will certainly use them again.

21. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Supplier

The Titan office chair was very stylish and comfortable, it was very good value, indeed the cheapest price I could find on the internet for that make and model. NWOF provided excellent communication in respect of delivery date and time. The chair arrived as promised on the second working day after ordering, which was impressive. It was very easy to assemble and has fully met my expectations.

19. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Great chair for the price

Great chair for the price. Just no communication to anything, it just arrived one day, luckily someone was in to get it. The SHOP app they use is worse than useless, had this issue before with it. Need to look at something different or just email customers when delivery is due.
OK reply explained it all. Could have saved a lot of typing by saying it was in DPD's hands. Most useless delivery company in this part of the NE.

25. November 2024
North West Office Furniture-Logo

Antwort von North West Office Furniture

Hi Guy,

Thank you for your review. First and foremost we are glad to hear you are happy with the product and the price, we do our very best to ensure all of our products are competitively priced and good value for money. We are disappointed that you are unhappy with the delivery experience/communication. It is surprising to hear you did not receive any notifications at all as emails are sent automatically as soon as a customer places an order and when the goods leave our warehouse. This chair was sent with DPD and the mobile contact number provided with order was passed onto DPD who are usually very good at sending tracking information via text to keep you fully updated. If you did not receive these notifications we can only apologise. We are available 5 days a week by phone and 6 days a week via email/live chat and would’ve been more than happy to provide your tracking information if we had known it had not been received.

Kind regards

The NWOF Team

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