Tradex group Bewertungen 

66
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

DO NOT DO BUY FROM NUVO PLUMBLING They emailed me a quote for £2000 to install my boiler then charged me £2600!! They still have not refunded me my £600 and they erase most of the bad reviews of th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

After carrying out a diagnostic, the next morning engineers from the Nuvo team arrived at my property bright and early to carry out the necessary work. They managed to complete a boiler change to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great services, the Gas Engineer was prompt for his appoint & carried out all checks on our combie boiler & gas hob cooker which was for a landlord gas safety certificate. Once all the checks wer... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Nuvo were great to deal with, offered realistic advice and did an amazing job in fitting a new boiler for me. Richard, my engineer, was always on time, accommodating my need to leave the house early f... Mehr ansehen

Unternehmensdetails

  1. Gasinstallation
  2. Klempner

Über Tradex group

Vom Unternehmen geschrieben

Nuvo Plumbing & Heating is a leading provider of plumbing and heating solutions for both domestic and commercial customers. Our team is mobile and flexible, covering Central London, surrounding areas and are available around the clock. We offer emergency callouts during evenings and weekends, 24/7.

Our engineers are all fully qualified, Gas Safe registered and are able to take care of a wide range of plumbing and heating issues from emergencies.

We are also accredited with leading manufactures such as Valliant Worcester Bosch and many more so our team will have the knowledge and understanding and will be able to diagnose your heating issues as promptly and efficiently as possible.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

66 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4.3

Alle Bewertungen

(66)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

WORST SERVICE BY NUVO PLUMBLING

DO NOT DO BUY FROM NUVO PLUMBLING

They emailed me a quote for £2000 to install my boiler then charged me £2600!! They still have not refunded me my £600 and they erase most of the bad reviews of their company.

1. Februar 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DO NOT USE

DO NOT USE. Booked them to fit an electric boiler in a rental flat. Turned out that it was NOT installed correctly, they had used very cheap and thin electric cables which resulted in the boiler nearly catching on fire.
The company was not interested and put the blame on SOS Electricals who he employed to do the wiring.
If I could post the pictures of the burn out, I would.
Please be careful with this company if choose to use them as they press you to write a 5* review once the job is done.
He even changed is Gas safe number as so many people are after him!

30. Oktober 2018
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Poor customer service

I booked them last year for my boiler annual service and I was very happy with their service.The booking was very easy via their website and the engineer polite and thorough.

I wanted to book for an engineer again this year but the website has changed and online booking is not possible. Yesterday i sent an email asking if they still provide the annual boiler service as it is not stated on their website. Also i called them this morning and i was told that someone will call me shortly. I have not heard anything so i tried to call a couple of times but there was no answer.

It should not be so difficult to book an engineer when there is so much competition around

26. September 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly Recommended and Extremely Helpful

Boiler and radiators installed, very friendly and efficient fitters and Alonso and Pablo went the extra mile to clear up some issues which all got sorted out. I would highly recommend Nuvo and their team as customer satisfaction is very important to them. Thanks again Alonso for your extra after care service.

12. Mai 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Spectacular workmanship!

After carrying out a diagnostic, the next morning engineers from the Nuvo team arrived at my property bright and early to carry out the necessary work.
They managed to complete a boiler change to a very high standard and had my heating and hot water steaming hot by the end of the day!

Very professional team who go the further mile, highly recommended.

Thank you Nuvo Plumbing & Heating.

3. Mai 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

Alonso deserves an award for his customer service. He understands what it means to put the customer first. Installing boilers is never an easy task and sometimes complications happen, and in my situation he dealt with it gracefully. The new boiler works fine, and I recommend anyone that needs a boiler installed to go through Nuvo. They will stick with you until its all sorted out.

2. Mai 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nuvo to rescue!!!!

My name is Marvin Kramer & I am a Landlord. Over a small period of time, I have built a rapport with Nuvo Plumbing. I have to give a huge thank you to Alonzo for making the magic happen . I hope that this relationship blossoms over time, and I would definitely recommend this company to anyone

27. April 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5 Stars *****

I had a great experience with these guys. From start to finish they helped me through what was a stressful boiler replacement process. They were gracious in negotiations and matched other prices. The technician (Pablo) that attended my house was professional and respectful all the way through. Definite five star experience

8. März 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nuvo has exceeded my expectation

These guys are amazing! Tina and Alonso were very patient and gave very sound advice every step of the way. There were a bit of a hiccups as one engineer disagreed with another engineer's approach, but it was all resolved rather quickly, I expected them to take the easy way out, but I was pleasantly surprised, they would rather take the time and finish the job as best as they can. Pablo, the engineer who has well over 20 years of experience is excellent, he really took his time to assess what is needed, and what's best for the customer in the long run. His assistant Jay is also amazing, the two of them are so polite and courteous. I'm so used to being let down by tradesman, but Nuvo has exceeded my expectation.

23. Januar 2018
Bewertung ohne vorherige Einladung
Tradex group-Logo

Antwort von Tradex group

Dear Ms Angela Li

Thank you for your review, we are happy to hear that you were pleased with the quality of the work with every visit and this is a quality about our service that our customers value highly. Our aim is to provide a high standard of customer service and high quality works. We are also happy that We exceeded you expectations and you was happy with our Engineers.

Should you wish to use our services in the future please do not hesitate to contact us.

Bewertet mit 5 von 5 Sternen

Professional service at all stages

Professional, prompt and courteous at all times.
The team was excellent from the start when discussing my order with Alonso, the installation team and the closeout process with Nina registering the new boiler and issuing the all important Gas Safe certificate and warranty documents - first class service with a competitive price too!
And our house is warm again!!

12. Januar 2018
Bewertung ohne vorherige Einladung
Tradex group-Logo

Antwort von Tradex group

Dear Mr Philip Clarke,

Thank you for your wonderful review, we appreciate your feedback as it always helps us know that we are on the right track. We are happy that you found our engineer informative with a good work ethic whilst carrying out works at your property and other properties for you.

Should you require any of our services in the near future please do not hesitate to contact us :)

Bewertet mit 5 von 5 Sternen

All very good kept informed when the …

All very good kept informed when the fitters would be on site.
We had a small problem the following day sent an email and within hours they made contact with us to let us know when the fitter would be back and deal with the problem .

11. Januar 2018
Bewertung ohne vorherige Einladung
Tradex group-Logo

Antwort von Tradex group

Dear Mr Alan Franklin

Thank you for sharing your experience

We are happy to see you received the service we as a company expect to provide. We understand the importance of a fast, efficient and professional service and strive to achieve this on every occasion.

were happy that our engineer was able to resolve the issue with your boiler with no issues when doing so.

should you require any of our services in the near future please do not hesitate to contact us :)

Bewertet mit 5 von 5 Sternen

Very professional

Very professional, on time and clean. Very supportive and always available to answer questions. I sincerely recommend them!!

11. Januar 2018
Bewertung ohne vorherige Einladung
Tradex group-Logo

Antwort von Tradex group

Dear Ms Biscotti

Thank you for leaving us your feedback we are delighted to know that you were happy with the service which we provided for you.

We are always here if you need us, please do not hesitate to call if we can ever be of service again.

Bewertet mit 5 von 5 Sternen

Extremely helpful over the weekend and …

Extremely helpful over the weekend and had engineer out first thing Monday morning
Fast repair and happy with the work and price quoted was as charged
Thank you

10. Januar 2018
Bewertung ohne vorherige Einladung
Tradex group-Logo

Antwort von Tradex group

Dear Simon

Thank you for sharing your experience

We are happy to see you received the service we as a company expect to provide. We understand the importance of a fast, efficient and professional service and strive to achieve this on every occasion.

were happy that our engineer was able to resolve the issue with your boiler with no issues when doing so.

should you require any of our services in the near future please do not hesitate to contact us :)

Bewertet mit 5 von 5 Sternen

Nuvo is one of the best company I have …

Nuvo is one of the best company I have worked with in terms of quality of service, flexibility and cost effectiveness. They not only fitted new boiler at my house but I regularly use them for my other rental properties too and they have been first class. I recommend Nuvo to anyone.

10. Januar 2018
Bewertung ohne vorherige Einladung
Tradex group-Logo

Antwort von Tradex group

Dear Mr Joshi,

Thank you for your wonderful review, we appreciate your feedback as it always helps us know that we are on the right track. We are happy that you found our engineer informative with a good work ethic whilst carrying out works at your property and other properties for you.

Should you require any of our services in the near future please do not hesitate to contact us :)

Bewertet mit 5 von 5 Sternen

Boiler Replacement

Good company quoted me a price and carried out all works quickly and tidy as stated from the beginning of the contract. I had no issues was given advice and was able to call the office and get feedback. I would and have recommended this company to family and friends.

4. Januar 2018
Bewertung ohne vorherige Einladung
Tradex group-Logo

Antwort von Tradex group

Dear Steven ,


Thank you for sharing your experience

We are happy to see you received the service we as a company expect to provide. We understand the importance of a fast, efficient and professional service and strive to achieve this on every occasion.

were happy that our engineer was able to resolve the issue with your boiler with no issues when doing so.

should you require any of our services in the near future please do not hesitate to contact us :)

Bewertet mit 5 von 5 Sternen

Excellent

On time, professional and extremely nice to deal with.

3. Januar 2018
Bewertung ohne vorherige Einladung
Tradex group-Logo

Antwort von Tradex group

Dear Mr Mitchell

Thank you for leaving us your feedback we are delighted to know that you were happy with the service which we provided for you.

We are always here if you need us, please do not hesitate to call if we can ever be of service again.

Bewertet mit 5 von 5 Sternen

Excellent service

The engineer was late due to a road accident. Not only was the office helpful, but the engineer also rang to give me an update. They performed the Gas Safe Inspection very efficiently. I will definitely use the company again.

12. Dezember 2017
Bewertung ohne vorherige Einladung
Tradex group-Logo

Antwort von Tradex group

Dear Customer,

Thank you for leaving us your feedback we are delighted to know that you were happy with the service which we provided for you.

We are always here if you need us, please do not hesitate to call if we can ever be of service again.

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