Although I did have issues with my order, I am happy to say that they were resolved efficiently by the team. Thank you for helping me avoid time wasting emails. Best wishes
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Omg THANK GOD 🙏 I read the reviews before I paid my money. I was gunna go for the 3 month subscription and trustpilot caught my eye so thought I'd just see what ppl thought and soooo glad I did check... Mehr ansehen
Unternehmen hat geantwortet
Me solucionaron la cancelación de la aplicación porque no es lo que ando buscando, por lo que solicité reembolso, no obtuve el pago total. Escribí reportando mi solicitud y me dieron respuesta inmedia... Mehr ansehen
Unternehmen hat geantwortet
Yaroslav helped solve my problem of an unsolicited subscription. He listened to my situation and was very kind in solving the situation, that truly benefited me.
Unternehmen hat geantwortet
Unternehmensdetails
Über Nutrimate
Vom Unternehmen geschrieben
NutriMate is an innovative nutrition app designed to make weight loss both easy and enjoyable.
It provides holistic nutrition knowledge, promoting sustainable results.
Key Features of NutriMate:
• Customized Fasting Plan: Enables users to effectively manage fasting periods, reducing cravings and snacking.
• Personalized Weight Loss Journey: Offers detailed, step-by-step guidance on losing weight.
• Recipes Library: A collection of healthy, balanced, and simple recipes to support dietary goals.
• Meal Planning: Assists in preparing meals in advance, ensuring availability of healthy options.
• Progress Tracker: Monitors weight loss progress with comprehensive statistics.
• Comprehensive Health Tools: Includes a water tracker, step counter, and mood tracker.
NutriMate's approach to weight loss is holistic, focusing on balanced nutrition and forming lasting, healthy eating habits.
Its customizable features assist users in navigating the complexities of weight loss to achieve and maintain their health objectives.
JOIN USKontaktinformationen
Huckletree Soho, Ingestre Place, W1F 0JL, London, Vereinigtes Königreich
- support@nutrimate.fit
- nutrimate.fit
3.3
Akzeptabel
93 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Issues with order
Although I did have issues with my order, I am happy to say that they were resolved efficiently by the team. Thank you for helping me avoid time wasting emails. Best wishes
18. Juni 2026
Bewertung ohne vorherige Einladung
Cancelación de suscripción
Me solucionaron la cancelación de la aplicación porque no es lo que ando buscando, por lo que solicité reembolso, no obtuve el pago total. Escribí reportando mi solicitud y me dieron respuesta inmediatamente.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
¡Hola Mariana!
¡Gracias por compartir tu experiencia! Nos alegra que nuestro equipo de soporte te haya podido ayudar rápidamente y resolver tu solicitud de cancelación. Si tienes alguna pregunta o necesitas ayuda, no dudes en contactarnos a través de support@nutrimate.fit.
¡Cuídate!
Easy to cancel
Found it easy to cancel the subscription. Info available on app under accounts. Emailed them and got a quick reply. Very efficient and courteous.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Peggy!
We’re really glad to hear the cancellation process was straightforward and that our team responded quickly and courteously. If you have any questions or need support, feel free to reach out to us at support@nutrimate.fit.
Have a great day!
Yaroslav helped solve my problem!
Yaroslav helped solve my problem of an unsolicited subscription. He listened to my situation and was very kind in solving the situation, that truly benefited me.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Sandra!
Thank you for sharing your experience—we’re really glad to hear Yaroslav was able to help resolve your subscription issue. We’ll make sure your kind words are passed along to him. If you have any questions or need support along the way, feel free to reach out to us at support@nutrimate.fit.
Have a great day!
Error turned into a win-win
I had an error with my subscription and the customer service team quickly came up with alternatives to meet my needs.
Great customer service. Can’t wait to see the results of this program.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Kathie!
Thank you for your kind feedback. We’re really glad to hear that our customer service team was able to quickly assist you and find alternatives that worked for your needs. If you have any questions or need support along the way, feel free to reach out to us at support@nutrimate.fit.
Take care!
I was checking out other fitness apps…
I was checking out other fitness apps and I checked this one out.It had a lot to offer. But for me it was a trial by error..The Premium Walking app was a good app ,but I wanted more.Sk now I’m doing another app and I like it and I’m staying with this one
3. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Zenon!
We’re glad to hear that you explored our app and found it valuable, even if it wasn’t the perfect fit for your current goals. Trying different apps is a great way to find the one that works best for you, and we’re happy you found an option that suits your needs. If you have any questions or need support, feel free to reach out to us at support@nutrimate.fit.
Take care!
Great app
Great app! I downloaded for the walking but it contains so much more! I ended up starting my journey with fasting and the daily fasting tracker is very handy and so easy to use. Would recommend.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Amanda!
We’re delighted to hear that you’re enjoying the app and discovering its additional features beyond walking. It’s great to know that the fasting tracker has been helpful and easy for you to use as part of your journey. If you have any questions or need support, feel free to reach out to us at support@nutrimate.fit.
Keep it up!
Great customer service
Great customer service. Use the workout on my phone was a problem. They try to help mě many times via different ways, but finally we cancelled it. I think the program and app are actually a good.
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Marcy!
We’re sorry to hear about the difficulties you had with using the workout on your phone, but we’re glad our support team was able to assist you through different channels and help reach a resolution. We also appreciate your positive feedback about the program and app itself. If you have any questions or need support, feel free to reach out to us at support@nutrimate.fit.
Take care!
Tuve que cancelar por problemas…
Tuve que cancelar por problemas económicos y me ayudaron muy bien!! Es muy recomendable
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
¡Hola Gabriela!
¡Gracias por tus comentarios! Nos alegra saber que nuestro equipo pudo ayudarte durante un momento difícil y facilitarte el proceso de cancelación. Tu recomendación es muy importante para nosotros. Si tienes alguna pregunta, no dudes en contactarnos a través de support@nutrimate.fit.
¡Cuídate!
Really fast customer service!
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Sophie!
Thank you for your feedback! We’re glad to hear our customer service was quick to assist you. If you have any questions or need support, feel free to reach out to us at support@nutrimate.fit.
Have a great day!
Good company, good customer service
This company has excellent customer service. I decided to cancel because I couldn't stream to my TV and following the workout on my phone was a problem. But they cancelled me quickly and easily. I think the program is actually a good one, and I would have stayed with it if I could have put it on my TV.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Judith!
We’re thrilled to hear that you had a positive experience with our customer service, though we’re sorry that streaming to your TV didn’t meet your needs. We completely understand how following workouts on a smaller screen can be challenging. We’re always looking to improve, and your comment helps us see where we can enhance accessibility and convenience. If you have any questions or need support, feel free to reach out to us at support@nutrimate.fit.
Take care!
Очень вежливые
Очень вежливые, с пониманием и внимательностью относятся к клиенту. Ищут выход в создавшейся ситуации. Любяще относятся к клиентам.
Я, довольна.
Спасибо.
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Марина!
We truly appreciate your support and are very happy to hear that you felt well taken care of by our team. Providing respectful, understanding, and helpful support is very important to us, and your feedback means a lot. If you have any questions or need support along the way, feel free to reach out to us at support@nutrimate.fit.
Take care!
This is a great company.
This is a great company.. when I had a query it was dealt with quickly and efficiently, it delivers what it promises.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Liz!
Thank you so much for your kind words! We’re thrilled to hear that your experience with us was smooth and efficient. If you have any suggestions or need assistance, feel free to reach out to us at support@nutrimate.fit.
Have a great day!
Aplicación muy seria
Aplicación muy seria. Lamentablemente no pude usarla porque no sé inglés y me devolvieron el dinero. Muy agradecida.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
¡Hola Ana!
Nos alegra mucho saber que tuviste una experiencia positiva con nuestro equipo de atención al cliente, a pesar de que la barrera del idioma dificultó el uso de la aplicación. Siempre nos esforzamos por garantizar la plena satisfacción de nuestros usuarios y nos complace haber podido ayudarte con tu reembolso. Si tienes alguna pregunta o necesitas ayuda, no dudes en contactarnos a través de support@nutrimate.fit.
¡Cuídate!
My experience with this company was…
My experience with this company was absolutely amazing some of thee best team
I have ever worked with. So, professional.
Thank You all again so much.
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Carolyn!
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. If you have any questions or need support along the way, feel free to reach out to us at support@nutrimate.fit.
Have a great day!
REFUSAL TO CANCEL SUBS AFTER CANCELLATION VIA SUPPORT AT NUTRIMATE
As all the others, I followed the guidance given to me by Nutrimate Fit. I contacted support on September 28, 2025 via the email provided by them (the support email address that they provided on their website, and they have charged me for October, November, December 2025, and January, and February 2026. I sent them an email on March 3, 2026 to that effect ATTACHING THE ACTUAL EMAIL FROM September, and their response made absolutely NO SENSE. They said, “we cancelled your subscription and you will not be charged for March…” They failed to even address the copy of the email attached to the original email sent. I SENT THEM A COPY OF THAT SEPTEMBER EMAIL CANCELLING THE SUBSCRIPTION THREE TIMES. I have now submitted all of the emails from them, my email disputing the charges, and the reviews found on this website to my financial institution opening up an unauthorized charge case. Further, i am attaching all of these documents as evidentiary support to the Federal Trade Commission AND the Federal Communications Commission for these irregular business practices. I encourage all who have experienced the same or similar type problems to the FTC and FCC.
28. September 2025
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Lee.
We are very sorry to hear about the issues you've encountered, and we completely understand your frustration. We take matters like this very seriously, and it’s concerning that your cancellation request wasn’t processed properly despite multiple attempts.
Please note that we always warn users about the automatic renewal of the subscription on the purchase screen before payment. We would like to investigate this matter further to understand what happened with your cancellation request and why it was not addressed correctly.
Kindly email us at support@nutrimate.fit with "NutriMate.Review" in the subject line, so we can look into this issue promptly and resolve it for you.
Thank you for bringing this to our attention, and we appreciate your patience as we work to make this right.
No access to platform, have received nothing, and charged me ×3
I did not sign up for a subscription. Deceptive marketing. They charged me 14.99 and 31.78 in September and I never received access to the platform. Then out of the blue on Dec 26th I received another charge for 104.01. These are very odd amounts. Still have received no access to the platform. I wish I would have read the horrible 1star reviews to begin with. I am requesting a refund of the 104.01 and clarification on why there were 2 charges in September 2025.
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hi Gail!
We appreciate your feedback and apologize for the inconvenience. To ensure clarity, we never process charges without confirmation. Kindly ask you to reach out to us at support@nutrimate.fit with "NutriMate.Review" as a subject line in the subject line, and we will investigate this matter thoroughly and provide the necessary resolution.
We are looking forward to hearing from you!
I have been trying to cancel for a…
I have been trying to cancel for a month and I keep getting billed. I need confirmation that this is canceled and they stop billing me
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hi Cindy!
We're sorry to hear you're having trouble canceling your subscription. To cancel, please log into your account and follow the cancellation steps: Account > Settings > Manage subscription. If you need further assistance, contact us at support@nutrimate.fit with "NutriMate.Review" in the subject line, and we’ll be happy to help!
Have a good day!
I cancelled this subscription in…
I cancelled this subscription in October 2025. Now in Jan 2026 they charged me twice. I plan to report to the BBB and my states attorney because they are refusing to refund the Jan charges. Do not try this app. They are thieves scamming the public.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Evalyn!
We are sorry for any confusion. Kindly note that we never charge users without their consent, and if a subscription is canceled, no further charges should occur. Our team received your email, and we are already reviewing it. You’ll hear from us soon so we can help resolve the issue.
Thank you for your patience!
This appears to be a scam.
This appears to be a scam.
They have taken repeated sum from my account but I have nothing to show for it.
Trying to get refunds but no one answers the phone. AVOID!
Will update, if they get back to me.
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Nutrimate
Hello Kristy!
We are sorry for any confusion. Kindly note that we never charge users without their consent. We’ve received your email, and our support team has already replied. Please check your inbox, including your Spam or Promotions folders, just in case the email landed there. If you need any assistance or have more questions, don’t hesitate to reach out to us at support@nutrimate.fit.
We're here to help!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.