Northgate Insurance Services Bewertungen 

Avoid. Awful service across the board. Fell for being provided with an equivalent car. Gave me a basic VW for a Premium Tesla and haven’t once got back to me despite 3 requests for a better car. Haven’t heard anything substantive back from their complaints team despite contacting them over a week ago. Customer Service team are appalling. I’ve had several conversations with them which are all very friendly and helpful but then exactly the opposite happens to what was agreed. Would not use again.

Friendly staff & really helpful. Good choice of car given as courtesy

Brilliant and Professional Service from all involved at this company and Directline. Following a no fault accident, the staff took my wife’s account and as our car was not legally drivable arranged for the collection of it and delivery of a rental vehicle, for the following day. It was important as we only have one car and my wife’s dad was suffering from serious health issues in hospital.

From start to finish we were kept informed. The 3rd party tried to tell lies and regrettably our dash cam had failed, which made matters more challenging. The great news is that the staff at Auxillis and DL listened and sorted

I would say our premium is not unreasonable, but importantly, the policy is backed by a 10:10 company.

Thank you

My insurance company arranged for me to use the services of Auxillis following damage to my vehicle by a third party. All the staff I came into contact with were professional and helpful and the service I received was very good. I would not hesitate to recommend.

Delivered to repair centre as requested, on time and in clean condition. All existing marks and scratches clearly identified. Good service and communication.

Friendly, and fast to respond, I just couldn't fault the service!

Delivery and pickup of vehicle on time. Notified all the way. A thoroughly enjoyable experience.

Excellent Service. WOULD RECOMMEND THIS SERVICE.

Very prompt with updates when vehicle was in for repair from customer service staff .

The service we received was second to none very punctual and great staff would recommend it to everybody.

Great service they really look after you from delivery to collection very polite and very knowledgeable would recommend them.

Excellent service, friendly, honest

Everything went smoothly from start to finish and great communication.

Auxillis were very quick to call us and arrange the hire car and it was delivered early the next morning. Each time I had to call Auxillis due to repair delays they were understanding and easily extended my hire without problem.

Amazing and professional. Car looked spot on and staff were so friendly and nice. Thank you soo much

Overall the whole experience and communication was excellent from staff, and the delivery of service.

Very good at arranging the repairs and the hire car was of good quality and well prepared.

Auxillis were very helpful sorting a courtesy car for me recently. They delivered it and collected it from the repair company, making things easy. Thanks Auxillis!!

I was well pleased when they turned up with a vehicle of a very similar size to mine they were quick delivering it to. Staff were pleasant and friendly, very professional, thankyou.

Very pleasant staff on the phone and delivery service

Thank you for the excellent service from Auxillus. From the start of the hire to the finish everything was taken care of with care, precision and excellent customer service.
I would definitely recommend Auxillis.