Newblinds.co.uk Bewertungen 2'272

We have used this company many times, so decided to use them again for a blind on our high up, diffcult to access window on the stairs/landing. With some emailing back and forth we worked out to get a blind with a longer chain so we could operate the blind from the stairs. (we didn't want a remote operated blind as this would also be difficult to manage). The order was placed and paid on 03/07. By end of July still no blind. I had to chase them at least 3 times via email as I got no response on the phone. We then received the blind on 08/08 and the longer chain had not been delivered. As of today - 27/08, still no chain has been received. I have emailed them 4 times, left phone messages. I have been told that the factory is actioning this, but still no chain which makes the blind useless. Blind looks great and is good quality, but the follow up process is so frustrating that I don't think I'll order anything else from this company.

I placed an order and attempted to contact them when they did not arrive. You CANNOT speak to anyone and the phone message directs you to e-mail. Very suspicious that there is no way of telephone contact. Very poor and blinds have still not arrive after received a message to say the date they would be dispatched, be very aware of this company.

Prompt service
Quality innovative products

Our screen was easy to fit but needless to say accurate measurements are essential. The screen works smoothly and easily.

Ordered blinds on 12/7/25 to which was supposed to take 12-15 working days they arrived 6 weeks later. I am still waiting for a part that was missing from the original order. After a text conservation with the managing director all issues resolved to my satisfaction

the item was just what I was looking for easily found on site and arrived really quickly

The retractable fly screen arrived in perfect condition and was very easy to install, the quality is fantastic.

Sadly my new “No drill” blinds only worked for 2 months before just falling down. Lovely quality though. New parts were quickly sent but didn’t work either. Great communication via email only though. Telephone number not manned.

Good quality blinds at a good price. Items came on time. Customer services were also helpful - both before buying the blinds to make sure they would work in our situation, but also to replace rails that for some reason had not been cut to the correct length

What a great company! Easy and quick process and very easy process for the return. The Team is amazing and very professional!!!

I bought 2 large motorised Venetian Blinds for the kitchen. Now they are up, they look great, and the functionality is exactly what I wanted.
Things can go wrong in any organisation, and there was a long delay between order and delivery. Apparently, this was due to a collapse of the supply chain. The measure of a company is how they deal with customers when things go wrong.
Gemma took control of the situation and provided plenty of information in regular updates. The situation was handled effectively and professionally.
I am about to order a matching blind for another room.

Easy to order, very quick delivery, easy to assemble and superior to many others we've tried.
I have a feeling that if I had an issue it would have been swiftly dealt with!

A very small parts order, very helpful company and quick delivery.

Good fit, needed more scrws which were delivered promptly.

Quality of the product
Great support

Easy installation. Normal quality.

Ordered almost six weeks ago still no sign of them. Had to chase up multiple times not really had a satisfactory response and still don’t have the fly screens.

Easy to order and despatched and arrived quite quickly

Product is great - production and delivery time was not met.

Waited 4 weeks for delivery when delivered it was faulty, managed to assemble the blind even though no instructions were supplied and the assembly video on the web site was for a different fixing system to the one I received !!. The installation instructions were also incorrect but managed to install the blind. Not impressed with the operation of the blind verry clunky and light shows through both sides of the blind would not recommend the blind.