This was my second purchase of underfloor heating kit via Amazon On arrival,we found that the thermostat was missing, Amazon advised to contact Nassboard directly A quick email from me,was... Mehr ansehen
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Das sagen Bewerter
Value for money , excellent product range and very high quality. Next day delivery is an added bonus . Martin at Nassboads was brilliant for customer advice and very quick to answer any questio... Mehr ansehen
Unternehmen hat geantwortet
Needed some Black Jack roof sealer for my garden shed which had some tears in it. I found a lot of retailers offering the product but came across Nassboards who not only offered the most competitive p... Mehr ansehen
Unternehmen hat geantwortet
I’ve used Nassboards on several occasions now, usually for wet rooms and I find their system works really well. I have three wet rooms in my house and I’ve never had any issues, as long as it’s tape... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers. If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.
Kontaktinformationen
Humphrey's Farm Lane , CM3 1EF, Chelmsford, Vereinigtes Königreich
- 01394 825839
- enquiries@nassboards.co.uk
- nassboards.co.uk
4.8
Hervorragend
478 Bewertungen
Bittet Kunden um Bewertungen
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Poor service poor quality products.
After purchasing a wet room former kit from Nassboards I was very disappointed to receive the wrong colour grate. I purchased the product wanting a gold grate but received a bronze grate.
On contacting Nassboards I was met with rudeness on the phone by not one but two members of staff. Finally I got through to someone who wanted to help but unfortunately when I sent photos of said grate the person replying to my emails is clearly colour blind.
I’d avoid this company as their customer service is very poor.
Products are cheap and of poor quality.
Products are not what are advertised.
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Nassboards
We are sorry that the Darker gold colour did not match your light gold taps and as advised we are happy to collect and refund in full or supply an alternative.
Trust pilot is a great tool and gives customers a good idea what companies are like and also what customers are like who purchase as everyone is able to see all reviews left by that customer.
6 of your last 7 reviews are 1 Star and on each ocassion it has been an awful service and product and seems everyone is rude to you.
We have listened to the voice calls and no one was rude to you and the grate is one we have sold in excess of 600 without anyone else having an issue with the colour or quality and is a Darker gold grate of which there are 2 images on the website of the colour before you purchased.
Excellent Service & High-Quality Products!
I’ve been a customer of Nassboards for a while now, and they never fail to impress. Their products are always of top quality, and their customer service is exceptional. Even when communicating via email, they respond quickly and efficiently, ensuring any queries or concerns are resolved without hassle. Their professionalism and dedication to customer satisfaction truly set them apart. A well-deserved 5-star rating—highly recommended!
24. Februar 2025
Good technical advice before ordering
Good technical advice before ordering. Swift delivery.
24. Februar 2025
I used this company for the first time…
I used this company for the first time had a special request and they were so helpful I will definitely be using them from now on
I am a bathroom fitter
I would recommend them to anyone
10. Februar 2025
Bewertung ohne vorherige Einladung
Great experience
Was sceptical as I read no phone contact but I emailed and recieved a reply straight away. We requested to collect and this wasn’t a problem. Great value, great service.
Thank you…
24. Februar 2025
Product delivered when expected
Product delivered when expected, in good condition and good accompanying waterproofing kit!
24. Februar 2025
Antwort von Nassboards
Thank you for your order. Order was placed on Feb 24th and delivery was attempted on the 25/02/2025 15:31:18 and again on the 26/02/2025 12:55:19 and eventually collected from the delivery depot on the 27th. According to the courier no one answered the gated intercom on both delivery attempts
Excellent Product and integrates well…
Excellent Product and integrates well with the Smart App. Martin helped with our minor issues very promptly. Super warm house.
18. Februar 2025
Bewertung ohne vorherige Einladung
Great company
Great price, great products, delivered on time. When we needed to return something (our fault, not theirs) they were communicative and responsive.
17. Februar 2025
Bewertung ohne vorherige Einladung
Supplied quickly and on time.
29. Januar 2025
Excellent Experience ✨
Excellent customer service. The products were delivered so quickly, quality was excellent and very affordable compared to other companies! Highly recommend this company ✨✨✨✨✨
29. Januar 2025
Very pleasant and reliable
Very pleasant and reliable, goods came when they said, very efficient. Would order from Nass Boards again and recommend them.
28. Januar 2025
Prompt delivery,prices competitive will…
Prompt delivery,prices competitive will use again👍
28. Januar 2025
Great product
Great product, fast delivery and great customer service. Ended installing the wet room shower tray a few months after I bought them, had a faulty part in the trap assembly and got it replaced in 48 hrs. All installed and working perfectly now.
14. Januar 2025
Bewertung ohne vorherige Einladung
Quick delivery and good quality product.
3. Januar 2025
Nassboards is an excellent company
Nassboards is an excellent company to deal with. Products are sound and delivery prompt. However, on this occasion Nassboards were let down by Their courier and a batch of 10 boards were receiced damaged. Matter was resolved quickly.
2. Januar 2025
Good Quality, Price and Quick Delivery !
Ordered x2 "Kits", very good value and quick delivery. The thermostat is simple to use. Fitting was simple and clearly explained, floor heats up really well and does exactly what it is supposed to do.
30. Dezember 2024
Second order from this company and as…
Second order from this company and as before, absolutely spot on! Highly recommend.
30. Dezember 2024
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