I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatc... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Mehr ansehen
Unternehmen hat geantwortet
As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it. I did recently... Mehr ansehen
Unternehmen hat geantwortet
Great service from start to finish. Straightforward website easy to checkout. Then kept up to date with status of order. Delivery was very fast. We love the vanilla cloud range and I was glad that w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.
Kontaktinformationen
Vereinigtes Königreich
- nalasbaby.com
4.6
Hervorragend
2007 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Love Nala’s Baby and love their customer service
Have loved Nala’s Baby for a while now, and this experience has only made me love the brand even more. Their customer service was incredibly quick to respond and the resolution was handled promptly and professionally.
It’s so reassuring to know that when you do need help, they genuinely care and act quickly. I already love their products, and their excellent customer service has reinforced why I keep coming back. Very much appreciated!
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nala's Baby
Hi Anna,
Thank you so much for your lovely review! 🤍
We're so pleased to hear you had a great experience with our Customer Care team. Thank you for your continued support of Nala's Baby!
I ordered the trio pack and I thought I…
I ordered the trio pack and I thought I would save money well I received this package couldn’t wait to start using this for my grandchildren opened it to find 2 bubble bath and 1 shampoo and body wash NOT what I wanted so I emailed them to tell them of my disappointment and I was asked to provide evidence and quickly they replied with an apology and I’m awaiting the moisturiser I originally wanted I have heard a lot of good things about this product so I can’t wait to use it
12. Juni 2026
Antwort von Nala's Baby
Hi Miss Barber, we're so sorry to hear about your experience and the mix-up with your order.
Thank you for giving our team the opportunity to put things right. We hope we were able to help resolve the issue quickly for you and that your replacement item arrives safely.
We're delighted to hear you've heard such great things about the range, and we hope you and your grandchildren enjoy using the product!
I used Nala’s baby on my newborn and…
I used Nala’s baby on my newborn and she immediately came up in rashes over her stomach, chest, shoulders, back spreading down to her legs. I was given eczema treatment for my baby by the doctor and advised not to use it. 3 years later I thought I’d try Nala’s baby again as my daughter has not experienced any flare ups since and thought I’d give it another go. However exactly the same she is covered in red rashes and is complaining of discomfort. Being this is for sensitive skin I am horrified it has happened twice.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nala's Baby
Hi Ella,
We’re so sorry to hear that your little one had a reaction to one of our products. We'd like to get some more information from you.
Please drop us an email to info@nalasbaby.com so we can take a look into this.
Thank you in advance and speak soon.
Everything about Nordic Cotton is…
Everything about Nordic Cotton is exceptional. The ingredients in the products are perfect for not just babies but also adults too😉. From I start using Nala’s baby products, my skin is softer and smoother.
Thanks again for giving us the best👍🏾.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nala's Baby
Hi Denise,
Thank you so much for your lovely review!
We're so happy to hear you're loving the Nordic Cotton collection and that it's helping leave your skin feeling softer and smoother.
We truly appreciate your support and are so grateful to have you as part of the Nala's Baby family! ✨
Missing items
I only received 3 items from my order, disappointed that I was not notified that the items were not available or haven’t received a refund for those missing items.
3. Juni 2026
Antwort von Nala's Baby
Hi Ninella,
We're so sorry again for the inconvenience caused with your order.
We appreciate your patience while we looked into this, and we're glad we were able to resolve this for you.
Thank you for your understanding, and we hope to have the opportunity to provide a smoother experience for you in the future.
The Nala's Baby Team 🤍
Very good product
26. Mai 2026
Antwort von Nala's Baby
Hi Vini,
thank you for taking the time to leave us a review, we're so glad you're a fan of our product ☺️
Great value for money and perfect on…
Great value for money and perfect on little one’s skin. Lasts for long!
26. Mai 2026
Antwort von Nala's Baby
Hi Sarah,
thank you so much for the lovely review!
100/10 customer care experience.
Customer care is absolutely amazing, as are the products! Fads dealt with my query very quickly and with kindness. Much appreciated.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nala's Baby
Hi Yasmin,
Thank you so much for this amazing feedback! We’re really glad you’re happy with both the products and the customer care. We’ll be sure to pass your kind words on to Fads ✨
The products are all amazing
The products are all amazing. I’ve tried everything on myself and my kids and we love it. Worth every penny. Delivery is so quick.
5. Juni 2026
Antwort von Nala's Baby
Hi Mari,
We’re really happy to hear you and your kids are loving all the products and that you had a smooth experience with us 🥰
Worth every penny
Amazing products,
Smell lovely and actually works, already buying more to keep stocked up
5. Juni 2026
Antwort von Nala's Baby
Hi Farhan,
Thank you so much for your lovely feedback! We’re really happy to hear you’re enjoying the products and already stocking up 😊
Antwort von Nala's Baby
Thank you so much for the review ☺️
Class 🔥🔥
Class . Daughter has really sensitive skin . Nalas baby helps her handle the heat better and she's looking her best and skin has cleared up. Quality wife and I so happy
5. Juni 2026
Antwort von Nala's Baby
Thank you for the review - we appreciate you! 🫶
Nala's baby vanilla cloud body butter and night time oil
The products are amazing as I have used both the vanilla cloud body butter and the night time oil many times before and it works amazing on my skin which is dehydrated and sometimes gets flaky. The delivery service was also amazing as well as the order when it came.
4. Juni 2026
Antwort von Nala's Baby
Hi Nnemka,
Thank you so much for your lovely review! We’re really pleased to hear the vanilla cloud body butter and night time oil are working so well for your skin ✨
Nordic Cotton wow wow wow
I am absolutely in love with the new Nordic Cotton range just when I think they can make a better product along comes something even greater. The no rinse cleansing water is unreal and I’m even using it myself.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nala's Baby
Hi Kelly,
Ahh thank you so much for this amazing feedback! We’re so happy you’re loving the Nordic Cotton range - and it’s great to hear the no-rinse cleansing water is working so well for you too 🫶
Best product on my baby's skin, I love it
Best products for moisturising baby's delicate and sensitive skin
20. Mai 2026
Antwort von Nala's Baby
Hi Ayomidimeji,
Thank you so much for your lovely feedback! We’re really happy to hear the products are keeping your baby’s delicate skin well moisturised 💛
Great product
3. Juni 2026
Antwort von Nala's Baby
We're delighted you're happy with our products Ruth! 🥰
The baby wash & oil & butter are great…
The baby wash & oil & butter are great for sensitive skin
20. Mai 2026
Antwort von Nala's Baby
Thank you so much for your review ☺️
I use every single product and love…
I use every single product and love them all. Not only do I use them in my children, I use all the products on myself. Highly recommend!
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Nala's Baby
We’re so happy to hear you and your children are enjoying all the products - that means so much 💛
10 stars fanstanic products
10 stars fanstanic products
We brought shampoo, conditioner, moisturiser , detangler, stop fizzy
3. Juni 2026
Antwort von Nala's Baby
Thank you so much for the amazing 10-star review! 🥰
Antwort von Nala's Baby
Hi Sainabou,
thank you for taking the time to leave us a review ☺️
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