Faith In Nature Bewertungen 

6'393
•
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Mostly Good LIQUID products. 5ltr pumps useless drip after use non stop need drip trays. NO customer service contacted by e.mail and telephone calls NEVER RESPOND when I wanted product informati... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve been really impressed with the Faith in Nature range. The products are great quality, smell fantastic and offer excellent value for natural hair and body care. I especially love the new refillabl... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This is definitely a 5 star product. I've bought supposedly high end expensive products for my hair but Rosemary shampoo & conditioner is THE best & natural. My hair is fine & thinning due a variety o... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have tried the shampoo and conditioner of all types and can I say that for the first time in years since changing over few weeks ago, I have noticed my hair is not falling out as much with these... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Drogeriemarkt
  2. auch in
  3. Fachhandel für Haarpflegeprodukte
  4. Kosmetikproduktanbieter

Vom Unternehmen geschrieben

Faith In Nature has been walking the walk since 1974. Founded by an aromatherapist and herbalist, we make eco conscious, natural origin products for skin, hair and home. We’re a B Corp and everything we make is at least 99% natural origin ingredients, vegan, cruelty-free, free from parabens and silicones. And we do it all in our founding spirit that Natural shouldn’t mean compromise. It shouldn’t cost more. And it should work just as well. Our belief, of course, is that it works even better. Everyone’s jumping on the big green bandwagon now. In some ways, that’s great. In others, it makes it even harder to know who to trust. That’s where our 52-year history matters. You can’t buy trust. You can only earn it. And we earn it by making it easier for everyone to make better choices every day. Independently run, locally manufactured in Manchester. We make soap. We also made history by being the first company in the world to put Nature on the board - embedding the Rights of Nature in business.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

6393 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(6'393)

60 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Good stuff

Smells and cleans nice.

17. Februar 2026
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Antwort von Faith In Nature

Thank you for the kind feedback!

Bewertet mit 3 von 5 Sternen

Mostly Good LIQUID products

Mostly Good LIQUID products. 5ltr pumps useless drip after use non stop need drip trays.

NO customer service contacted by e.mail and telephone calls NEVER RESPOND when I wanted product information. Then on reviews to them they did contact me to say not putting negative review re pumps on site and someone would be in touch to discuss.NEVER HAPPENED. So no negative reviews on their site....obviously.

10. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

Hi there, we're really sorry to hear about your experience and that you haven't received the response you deserved. 💚 We take feedback about our 5L pumps seriously and are sorry this wasn't followed up as promised. We'd really appreciate the chance to put this right. Please could you email support@faithinnature.co.uk so we can look into this further for you.

Bewertet mit 5 von 5 Sternen

Great service and great products

Ordered products Sunday evening, delivered tuesday!
Products are great to use for shower and hair. Smell great, kind to skin and the enviroment.

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

So great to hear! Thank you so much.

Bewertet mit 1 von 5 Sternen

Out of Date Products!

Ordered on the 15 September 2026. When I opened one of the bars I noticed there was no scent at all.On checking the other two boxes I could see that the sell by date was the 25 August 2026! Clearly been on the shelf / in stock for significant time!
Emailed customer services and no response whatsoever. Won’t be buying again!!

15. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

Hi, we're sorry for the confusion! 💚 The date printed on the boxes is the manufacturing date, rather than an expiry date, so your bars weren't out of date. We're also sorry to hear you didn't receive a response to your email, and we understand your disappointment about the lack of fragrance. Please do send us a DM with your order details so we can look into this further for you.

Bewertet mit 1 von 5 Sternen

Paid but Delivery not forthcoming NO replies to emails

Made the order on the 29th of August 26 - Promised a 2 day delivery window. 16th of September 2026 to-date no reply to chasing, no telephone number to call. Extremely poor customer service.

29. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

Hi, we’re really sorry for the delay and understand how frustrating this must be. We’re a small team dealing with a busy inbox, and while we aim to respond within 72 hours, we’re sorry you’ve had to wait longer. Please send us your order number so we can look into this for you.

Bewertet mit 2 von 5 Sternen

Bland

I bought blue cedar shower gel and it doesn't smell of anything . So disappointed. The grapefruit and orange hand wash is nice. I bought some along with hand and body lotion for a friend who admired it when we stayed at a holiday cottage. When a product promises a lot and delivers nothing it's a waste of money.

21. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

We are sorry to hear that - thanks for the feedback, it helps us improve!

Bewertet mit 5 von 5 Sternen

Try it…. You’ll love it

I use this product in my own home and my newly established Airbnb . I absolutely love it and so do my guests , they frequently ask what the products are so have now stated on my Airbnb advert that that’s what is supplied .

20. August 2026
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Antwort von Faith In Nature

Thank you for the kind feedback!

Bewertet mit 4 von 5 Sternen

Ethical products that work

So nice to have found ethical products that actually deliver. I recommend the body wash, hand wash and washing up liquid, all very effective and smell great (the washing up liquid especially surprised me). Unfortunately the shampoo and conditioner just really doesnt suit my hair which is a shame but im sure it works for others. Definately give these products a chance

31. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

Thank you for the feedback!

Bewertet mit 1 von 5 Sternen

Coconut shampoo and…

I ordered the coconut shampoo and conditioner for dry hair & scalp. Unfortunately, it made my hair feel even drier and stiff. A real shame as I will only use natural, cruelty-free products and wanted to love this. Would like to know why this is marketed for dry hair, when it clearly makes it worse.

14. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

Hi, we’re sorry to hear the Coconut shampoo and conditioner didn’t work well for your hair. Hair can respond differently to natural formulations, and we understand how disappointing this must be, especially when you were hoping to love the products. We’d be happy to discuss this further on support@faithinnature.co.uk and help find a more suitable option for your hair type.

Bewertet mit 1 von 5 Sternen

Really appalling customer service from…

Really appalling customer service from start to finish.
If you don't/can't download the couriers app, you don't get to find out when your delivery has arrived.

Not sure what the product is like yet but I hope it's not as bad as the dreadful customer service.
Why can't the customer service be as quick to answer any queries as they are to take customers money????

26. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

Hi, we sincerely apologise for the delay in responding. We’re a small team managing a particularly busy inbox at the moment. We do advise customers that our current response time is up to 72 hours, and we’re sorry if this meant you had to wait longer than expected. Thank you for your patience and understanding.

Bewertet mit 2 von 5 Sternen

Second lot of soaps I purchased off…

Second lot of soaps I purchased off this company.
I have to say I am disappointed by the quality of the items this time.
Hardly any smell at all off the 2 x Coconut Soaps compared to last lot.
It seems alot of people are having problems with anything coconut in them.

Not good...

19. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

We are sorry to hear that - thanks for the feedback, it helps us improve!

Bewertet mit 2 von 5 Sternen

Didn't Suit My Hair

I have fine, dry hair and bought the coconut shampoo and conditioner for dry hair and scalp. It made my hair even drier and brittle. I've previously used the Lavender, which also did the same, plus made my scalp flaky. Very disappointed!

18. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

We are sorry to hear that - thanks for the feedback, it helps us improve!

Bewertet mit 5 von 5 Sternen

I’ve been really impressed with the…

I’ve been really impressed with the Faith in Nature range. The products are great quality, smell fantastic and offer excellent value for natural hair and body care. I especially love the new refillable aluminium bottles they look great, feel much more premium and are a brilliant way to cut down on single-use plastic. A fantastic range that makes choosing more sustainable everyday products easy.

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

Thank you for the great feedback!

Bewertet mit 1 von 5 Sternen

Hydrating shampoo (Coconut)

Coconut Hydrating shampoo scored 43 'poor' on Yukka as it contains Ammonium Lauryl Sulfate; very surprised that this company uses this ingredient which is a well known irritant. Customer service response also very poor. I no longer trust this company to use what I consider to be 'safe' ingredients.

18. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

All Faith In Nature products and the raw materials used to make them are safe and fully compliant with UK cosmetics regulations. We recently reformulated our liquid hand washes, body washes, shampoos, conditioners and hair masks, increasing their natural-origin content from 99% to 99.5% and introducing a blend of three organic ingredients.

Following these changes, some cosmetic-rating apps may display different scores. However, such apps do not always consider how ingredients are used within cosmetic formulations or actual consumer exposure, and may instead assess ingredients based solely on their hazard profile.

All cosmetic products sold in the UK are subject to rigorous safety assessments by qualified professionals and must be proven safe for their intended use before they can be placed on the market. Customers can therefore be assured that Faith In Nature products meet stringent safety requirements.

Bewertet mit 1 von 5 Sternen

Faith In Nature showed their true colours as a company...I wont be back

Well after months of poor communication on their part, eventually I got an answer. I did use their products and decided to use one I had never used before, well that product burnt my skin. I contacted FIN who asked me to provide photos and information including batch number. As I said many months later, and every attempt being made by me first for an answer, I was told there was no issue. Well Im now left with a scarred hand. I did not use any other products around this time and the fact it took so long on their part is concerning. Ive worked in a microbiology lab and know for a fact it should not take months. From receiving, to logging the product and incubation and all steps needed. A contest email would have shown you cared. I specifically wanted to use them due to me having to avoid SLS products. I will obviously now be going elsewhere. The customer service when it goes wrong is shocking, the lack of communication is shocking and I guess Im left eith a marked hand for my trouble. Thanks FIN...youve lost a customer. Be wary, if it goes wrong, it goes very wrong.

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Faith In Nature

Hi, we're truly sorry to hear about your experience,

We're a small customer service team, but we appreciate that this doesn't excuse the lack of communication, and we should have kept you informed throughout the process. The testing carried out on the product came back within specification, but we understand that this doesn't change your personal experience or the concerns you've raised.

We sincerely apologise for the distress caused and thank you for taking the time to share your feedback with us. 💚

Bewertet mit 5 von 5 Sternen

I have wild Rose shampoo and body wash

I have wild Rose shampoo and body wash. I love the smell and it's so refreshing after use. I use the shampoo as there are no chemicals in it. Would recommend this to everybody

20. Juli 2026
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Antwort von Faith In Nature

Thank you for the kind feedback!

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