Another great and very speedy delivery by InPost for Naked Wine. Albeit, the driver told me that when he put my postcode into his Satnav it led him to the car park at the rear of our two blocks of fla... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Another great and very speedy delivery by InPost for Naked Wine. Albeit, the driver told me that when he put my postcode into his Satnav it led him to the car park at the rear of our two blocks of fla... Mehr ansehen
Unternehmen hat geantwortet
Not for any reason but I thought I’d just pop a review in here about Naked Wines….. Been a member for over 10 years now & they have the best customer service around, always go the extra mile & nothing... Mehr ansehen
I am a member and love their wines and I must say that their customer service team are very helpful, but lately the delivery service has been poor. I have had cases go awol and I have paid extra for n... Mehr ansehen
I am not a wine buff but I know what I like and to be quite honest I cant taste coffee , chocolate and plum, like the buffs.I deal with Naked because they support small family owned wineries and that... Mehr ansehen
Unternehmen hat geantwortet
Hi, we’re Naked. And we’ve been shaking up the wine industry since 2008. We’re an online wine retailer, serving our customers (we call them Angels) better wine for less money, without any guesswork. How? We fund independent winemakers directly, cut out any unnecessary costs and give them free rein to make magic just for you. We’re basically a smarter way to buy wine. Easy as that.
Norvic House, NR2 1RP, Norwich, Vereinigtes Königreich
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Excellent service great advice when choosing wines.
In the Ten years plus that we have been using Naked we have only had a couple of wines we haven’t liked and then naked were true to their promise and gave us a free replacement.
What’s not to like about that?

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Reliable delivery and a great selection of wines to choose from at reasonable prices

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Excellent range of wines, great service and tracked delivery

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Very good communication and offers - love the selections of wine which they offer, not your everyday off the shelf ones.

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Always decent wine at reasonable prices.
Prompt and friendly delivery personnel.
Refund if not satisfactory but a service I haven't needed after several years.
The help given to wine growers should not be underestimated

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Your company is very relaxed (no heavy selling) also a very good selection of wines.
Delivery always prompt and well packed.
I also like the "special offers" each month

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I like the approach, where you are connected with the winemaker, when you say you like it or otherwise they often respond.
The subscription service is good too, you pay in so much each month and then use that money to buy your wines. Its always best to buy by the case, 1 per month, that way it is free delivery and you get 1 or 2 bottles free.
Never miss out is good too, if you like a particular wine you can subscribe to it, when the new vintage hits the shelves, they send you a reminder. I have 6 put into a basket which I can then top up with other wines to 12 to get the freebie and free delivery. if you don't want them, just cancel it. Or you can cancel the min 6 and then just add as many as you want to a regular basket.
I have found the help line ladies very helpful, knowledgeable and friendly, deliveries mostly spot on as well. Occasional hiccups, but well managed overall.

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Consistently good quality wines with great service and communication

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Naked wine is helpful, and mostly to the point with short messages, sometimes cryptic, to remind you e.g. You've left something behind, or, Still thinking about it? This is not to say that I'm forgetful, maybe I'm just multi-tasking at the time, checking ingredients in my store cupboard, menu planning or sending invites. It may be that just at that moment the time was right to open my next bottle of Naked wine.
Cheers.

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First class wines with first class delivery and service. Ability to return wines that are not suitable (never used in 10 years!)

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Great selection. Great prices. Fantastic charity donations. Always told about good deals. Free bottle every month. What's not to love at Naked wines.

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No problems with NW - great selection and advice, swift delivery and any (rare) issues are quickly sorted. one of my three 100% trusted suppliers!

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Apart from there being a huge range of wines at very good prices especially with angels discount , the advice and recommendations judging by your past shopping is great giving you confidence to try new wines that you probably wouldn’t have done . You get a free bottle each month and staff are always there to help . Delivery has always been reliable . Only negative ! I have occasional left a message asking a question with the reply being ‘we will get back to you , which hasn’t happened . However if you ring and speak to a person they are always more than helpful .

Antwort von Naked Wines
In terms of how they deal with the clients I can't fault them at all, overall a great experience. As quality of the wines, again, a great experience. Most of the times we love the wines and after few good years with them we really are a fan of Naked.
The only star missing is just because of yearly price increase. I know everything around us is more expensive, I understand that, but the bottles are becoming more and more expensive and I'm starting to look to competitors now.

Antwort von Naked Wines
I have been an 'angel' with Naked Wines for 14 years now and in that time I have enjoyed many really fantastic wines at very reasonable prices. Ordering is easy, and the wines arrive very quickly. I can honestly highly recommend Naked Wines.

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I have been a Naked Wines Angel for years now. The wines are excellent and of course we all have our favourites. I love seeing which new wines are in my box of 12 as gifts. Customer Service should you need it as I have ,recently being ill and needing to change a few things is manned by polite, well spoken people, a pleasure to deal with. Cheers to Naked Wines.🥂😃

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Good range of quality wines at affordable prices.
Easy to order, good value. Even a no-quibble money back guarantee if you don't like a wine!!

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Excellent choice of wines, good availability, easy to use website, useful description of each wine, prices appropriate and all delivered carefully and quickly.

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Always good wine at a competitive price, with free offers. Online ordering is simple and efficient. Highly recommended.

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The best customer service I’ve ever experienced, and some of the best wines I’ve ever tasted! I’ve been a member since 2013, and don’t plan on going anywhere

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