Clicked the email link to purchase subscription and apparently it was the wrong one. Cancelled and purchased the correct one. Now after being billed TWICE it says I have no active subscription. Called... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have the Waggle Pet Monitor and the New back-up camera. The back-up camera works great! It has not lost signal during trips. The monitor could be a bit bigger, but it works well. The Pet Monitor... Mehr ansehen
Unternehmen hat geantwortet
I have 3 Waggle products...the temp gauge, the wired camera and the 4G camera. All three helped me manage my older dog with seizures and now my agility and disc competing dog especially when we are w... Mehr ansehen
Unternehmen hat geantwortet
Terrible customer assistance. Monitor consistently starts reading way to high at least once a year amd will not reset. Waggle cares more a out trying to upset you more systems, equipment, and plans in... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Waggle constantly monitors the temperature & humidity in your vehicle and alerts you via text/email in realtime, so that you never have to worry about your pet's wellbeing.
Kontaktinformationen
1423 Broadway #1131,, 94612, California, Vereinigte Staaten
- +1 855-983-5566
- support@mywaggle.com
- mywaggle.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I had a small problem getting setup so…
I had a small problem getting setup so I called customer service and they were quick to answer and solve my problems. Thank you.
The set up was super easy
The set up was super easy, picture quality good. The only thing I find frustrating is the lag time to connect when away from home. It freezes and I have to keep closing and opening the app to get it to reset camera to play live video
It was easy to order and set up
Caveat Emptor
Probably works , probably will never know. The subscription info is hidden well on the add and at $22 a month when only travel sporadically it’s expensive.
Product - Not much use yet; Customer Service Awesome!
I haven't had a lot of experience in actually using the device but the customer service was amazing. Jack Arnel, Sr. Executive - Customer Delight, was responsive, helpful and kept me informed of what I needed to do. He was able to provide me links to products that I needed that I couldn't find. My hope is that the device works as well as the customer service.
I had no idea that there was a…
I had no idea that there was a subscription you had to buy to make the waggle work. And now it’s telling me I am past the 21 day mark to send it back. What a waste of money when there are products on Amazon do not require a membership subscription!
Cannot view Notifications
The system does not work as a whole. You cannot view notifications, and you can't delete them. I asked for a refund on my camera subscription because it does not work, and they refused. They claim it will be addressed in some "future" update but do not give any details. Not happy.
DON'T WASTE YOUR MONEY!
we bought one - charged it up - set up the service - waited 24 hours and it will not connect to Verizon - they had me drive it 3 miles away and reset again - but still would not connect - they said I need to wait 8 more hours for it to work - i asked for a refund - they will not refund the $29 monthly fee - that I have tried to use for 2 days - and they will charge $10 to restock the broken device and $7 to send me a return label - it is a rip off - don't buy this!
They keep telling me to do the same…
They keep telling me to do the same things and they are not working
This monitor is great
This monitor is great. It has warned me every time there was power failure( I unplugged it), when the power was restored( I plugged it back in), every time the temperature was above warning setting, every time humidity was above warning setting. Does exactly what I need it to do. Thanks Waggle.
It is a wonderful idea and I hope it get better success in a different location.. but
It is a wonderful idea and I am still hopeful it will work in other settings, however, i purchased it as we were taking a 1 month camping excursion in rural West, GA. Since getting it set up, it has had unreliable signal, so I have not been able to leave my dog in the camper as planned. Again, will try it when I get back near a city, but I really thought it would work in more remote areas. I don’t have great cell signal, but I have enough to send texts, make a call and with my cellular booster have a hot spot that runs everything. It seems like the Waggle should keep a signal if my phone can at least keep 1 - 2 bars? But thus far, it goes off line a lot. Also the battery does not last long, so it only stays charged for a day or so. Since is says for RV’s most people use RV’s in remote places.. so I am a bit surprised it does not work here.
zero customer service
Great Product!!
The temperature and humidity alert monitor works great! I was able to monitor my pets when I had to leave my RV. You have to keep the monitor plugged in our you'll get notifications that there's no power, when there is, it's just not going to the monitor. I also purchased the video camera. For the video camera to work, you must have a strong wifi connection, which isn't always the case with RV parks. I use the camera in my kennel for keeping an eye on my dogs as well as security. I absolutely love this whole set up and I recommend this!!
It arrived!!
Pearce of Mind
When I leave my dogs in the trailer it gives me peace of mind that I have assurance that they will be okay because I can tell what's happening in the trailer.
After responding to an issue I had…
After responding to an issue I had posted about, the team at Waggle called me right away and they helped me and now everything is great! I now love this product! It works exactly as advertised!
Product is mediocre, service is decent
Service was good when I had a question about how to turn off their product.
They were quick to respond, unfortunately it's to tell me that they designed a product with no ability to be powered off...
Product is great
Product is great. Verizon service so far has been terrible at campsite. Didn’t have service first trip out.
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