My wife and I have been thinking about getting a filter for a while. Honestly I was very sceptical these things would even work. After reading information and benefits on their website I thought I’d g... Mehr ansehen
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Das sagen Bewerter
I had high hopes given there were so many 5 star Facebook reviews but unfortunately for us the water still doesn't taste great. We gave it a few weeks and also tried a new filter but its still pr... Mehr ansehen
I did subscribe to their subscription and unfortunately forgot about it. I was then charged after 6 months however I no longer live in the address i registered. I send them an email about this and the... Mehr ansehen
Since I installed the Pura water filter on my kitchen tap, there was a very noticeable difference with the water quality. After a week or so the dirt build up in the filter was there.
Unternehmensdetails
Vom Unternehmen geschrieben
At PuraHome we believe clean water is the foundation of a healthy home. We are dedicated to helping Australian families access pure, great-tasting water right from their tap. Our premium water filtration systems remove impurities and contaminants, giving you peace of mind with every sip. Trusted by thousands of Australians, PuraHome makes it easy and affordable to transform your water quality. Because when it comes to what you drink, cook with, and give your family, nothing but pure will do. Join us in our mission to bring cleaner, healthier water to homes across Australia.
Kontaktinformationen
Australien
- mypurahome.com
4.6
Hervorragend
46 Bewertungen
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Das haben sich andere Leute angesehen
The product is great but what makes it…
The product is great but what makes it even better is the quality of customer service. I lost a part which was my own fault and the guys instantly helped and resolved the issue straight away. No waiting around. No extra cost. Seamless and a fantastic experience.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Matthew,
Thank you so much for taking the time to share this.
We’re really glad we could step in quickly and help get everything sorted for you. Making the process simple and stress free is always our goal, so it’s great to hear that was your experience.
We truly appreciate your kind words and your support.
Best regards,
Luke
Amazing product and fantastic customer…
Amazing product and fantastic customer service 👏 👌
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Nicola,
Thank you so much for your kind words. We truly appreciate you taking the time to share this.
We’re really pleased to hear you’re loving the product and that you’ve had a great experience with our team. That’s exactly what we strive for at PuraHome.
Thanks again for your support.
Best regards,
Luke
I love the simplicity of this filter
I love the simplicity of this filter. So easy to install, easy to use. Easy enough that my young adult sons can handle it! The water tastes great.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Linda,
Thank you so much for sharing this.
We’re really glad to hear you’re enjoying the simplicity of the filter and that it’s been easy for everyone in the household to use. That’s exactly what we designed it for.
It’s great to know you’re loving the taste of your water as well. We truly appreciate you taking the time to leave a review.
Best regards,
Luke
I’ve had the water filter now for a…
I’ve had the water filter now for a month and I love the taste of the water an how easy it was to install
I have no complaints
I would love to know about shower water filters if you have them available ?
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Veriest,
Thank you so much for sharing this. We’re really pleased to hear you’re loving the taste of your water and that the installation was nice and easy for you.
That’s exactly the experience we hope every PuraHome customer has.
And yes, we do offer shower filters as well. We have two different options depending on the type of shower you have. You can check them out here:
https://mypurahome.com/collections/purawater
If you’re unsure which one would suit your setup, feel free to reach out to us at hi@mypurahome.com and we’ll happily guide you.
Best regards,
Luke
I found it very easy to place my order…
I found it very easy to place my order and then when I made an enquiry got a quick response from the company
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Mairwen,
Thank you so much for sharing your experience.
We’re really glad to hear you found the ordering process easy and that our team was able to respond quickly to your enquiry. That’s exactly the experience we aim to provide.
We truly appreciate you taking the time to leave a review.
Best regards,
Luke
Great company & great products.
Great company & great products.
They stay in contact with you all the time making sure you are happy with your purchase.
The filters are the best & the water so much better in taste & love knowing what I'm drinking
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Lisa,
Thank you so much for your wonderful review.
We’re really pleased to hear you’re enjoying the filter and noticing the difference in the taste of your water. Knowing exactly what you’re drinking and feeling confident about it is what PuraHome is all about.
We truly appreciate your support and your kind words about our team.
Best regards,
Luke
I'm happy with my filter
I'm happy with my filter
We have had the filter for a little bit and the rubber on the housing started to not work causing it to leak water everywhere as soon as I informed purahome they sent a new one as a replacement I'm a very happy customer and will continue to tell family and friends how great the product and company are.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Katrina,
Thank you so much for taking the time to share this.
We’re sorry to hear you experienced an issue with the housing, but we’re really glad we could get a replacement out to you quickly and make things right.
It means a lot to know you’re happy with both the product and the support, and we truly appreciate you recommending us to your family and friends.
Best regards,
Luke
The best water filter
Since I bought the pura water filter. My fruit & vegetables are lasting longer since they have been washed in the filtered water. I water my plants with the filtered water & my dog has filtered water in her water bowl
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Jillian
Thank you so much for sharing this. We absolutely love hearing how you’re using your PuraHome filter beyond just drinking water.
It’s wonderful to know your fruit and vegetables are lasting longer, your plants are thriving, and even your dog is enjoying filtered water. That’s exactly the kind of difference we hope to make in every home.
We truly appreciate you taking the time to leave this review.
Best regards,
Luke
Excellent communication.
Excellent communication.
I had an issue with the fit and they were very helpful in sorting it out.
I would definitely recommend them.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Jenny,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience.
We’re glad we could help sort out the fitment issue and make the process smooth for you. Your recommendation truly means a lot to us.
Best regards,
Luke
Top Notch Service!!!
I just want to say a massive thank you for your help and support during my time of need with my water filter. I never imagined this high of level of dedication. Other businesses made me lose faith in them. I have 100000% faith in PuraHome. I will choose and continue to promote this amazing company.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Sam,
Thank you so much for taking the time to share this. Your kind words genuinely mean a great deal to us.
We’re really pleased we could support you when you needed it and that your experience has helped restore your confidence. Knowing you have such trust in PuraHome and are happy with both the product and the service is incredibly rewarding for our team.
We truly appreciate your support and recommendation, and we’re grateful to have you as part of the PuraHome community.
Best regards,
Luke
I was having difficulties working out how to attach it to my tap
I was having difficulties working out how to attach The filter to my tap and commented on a post any this issue. Purahome reached out to me to offer help. They were very patient with me sending videos and pictures, then sending me step by step instructions to rectify my issue of trying to use the wrong attachment. It is now all set up and working perfectly and the taste of my water is finally free of chlorine!
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi there,
Thank you so much for taking the time to share this review. We’re really glad we could help you get everything set up and that our team was able to guide you through finding the right attachment.
It’s great to hear the filter is now working perfectly and that you’re already noticing the difference in the taste of your water. Enjoy your cleaner, chlorine free water, and thank you again for choosing PuraHome.
Best regards,
Luke
My partner purchased our Purahome tap…
My partner and I purchased our Purahome tap filter and after experiencing a few issues were able to find a solution that worked for us with the Purahome Customer Support Team. I’m happy with the communication I received from Marinel.
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Jamie-Lee,
This is Luke, I'm sorry to hear you haven't received a response from our team - that's not acceptable and I'll be looking into why that happened.
The issue you're describing with the filter constantly coming loose sounds frustrating. Please email me directly at hi@mypurahome.com and mention this review - I'll personally make sure we get this sorted!
We want you to have a great experience with PuraHome, so let's get this fixed for you right away.
Best regards,
Luke
Awesome Product
I’ve been using this water filter for 5 months now and couldn’t be happier! The customer service has been friendly and efficient from the start, and installation was incredibly easy. I noticed a real
improvement in my water quality almost immediately. I highly recommend this company and their product to anyone looking for a reliable, hassle-free solution.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Louise,
Thank you so much for this wonderful review! We're thrilled to hear you've been enjoying cleaner water for the past 5 months and that our team has been able to help you along the way.
Your recommendation truly means the world to us!
Best regards,
Luke
Impressed by Both the Product and Customer Care
I am very satisfied with the Purahome water filter unit. I used it for about six months when the main unit started leaking, so I contacted customer service. Marinel responded promptly and clearly, and the unit was replaced with a new one, allowing me to use it again without any issues. I sincerely appreciate the friendly service and the quick, effective response. This experience has reinforced my trust in both the product and the company.
28. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Thank you so much for sharing your experience! We're really glad Marinel was able to help you quickly and get you back up and running with a new unit.
We stand behind our products, and it's wonderful to hear that our customer service team could resolve this for you so smoothly.
Thanks again for sticking with PuraHome, we really appreciate it!
Avoid buying the product unless you're sure it will fit your tap
Avoid buying the product. They advertise a 30 day return but will keep on asking for things, videos etc.
The filter would leak and they keep on insisting that you have to screw the adaptor further when there are no rings left.
Further update:
My return has finally been processed and the company followed up to assuage my concerns. The product didn't work for me but I hope it works for others. This changing from 1 to 3 stars.
30. November 2025
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi there,
This is Luke, CEO of PuraHome. We're really sorry to hear about your experience. We take feedback like this seriously, and we absolutely want to make this right.
Our 30-day return policy is designed to be straightforward - we ask for photos simply to help us understand what went wrong so we can improve and ensure the right solution for you. We never want returns to feel like a hassle.
I've checked our records but can't seem to identify your order based on this review. Could you please reach out to hi@mypurahome.com, mention that you left this review. I'll personally ensure this gets resolved for you immediately.
Best regards,
Luke
Transformed my families health
I’m a father of 4 and PuraHome honestly changed my families life. We were all suffering from poor digestion and thought it was the food. After switching to the PuraHome filtration system a month ago we all are feeling on top of the world and my teenage kids skin has even began healing! Protect your family people!
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Liam,
Wow, thank you so much for sharing this incredible story! As a father of 4 myself, reading about the positive impact on your family's health truly means the world to us.
It's amazing to hear that something as simple as cleaner water has made such a noticeable difference - from better digestion to even helping with your teenager's skin. These are exactly the kind of real-life results that remind us why we do what we do.
Thank you for trusting PuraHome with your family's health and for taking the time to share your experience. Reviews like yours help other families make the switch too!
Wishing you and your family continued good health!
Warm regards,
Luke
great customer service and very…
great customer service and very knowledgeable
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Ruby,
Thank you so much for your lovely review! We're so pleased to hear that you had a great experience with our customer service team. Providing knowledgeable and friendly support is something we take great pride in, and it's wonderful to know we hit the mark for you.
If you ever need anything else, we're always here to help!
Best wishes,
Luke
I was very happy with this product
I was very happy with this product. Growing up in the country with the luxury of drinking tank water the taste was nostalgic and so pure. I found the process of installation and usage very simple. Thanks for delivering such a great product!
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Maria,
What a beautiful review – thank you so much! We love that our product brought back those nostalgic memories of pure tank water from your childhood. We're thrilled that the installation was simple and that you're enjoying such great quality water again.
Thank you for choosing us, and please reach out if you ever need anything!
Warmest regards,
Luke
This company has been great to deal…
This company has been great to deal with. Quick delivery, great product and noticing the difference in my water quality already.
Something thing that should be in every household!!
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Locky,
Thank you so much for this fantastic feedback! We're delighted to hear that you had a great experience with our delivery and product quality, and that you're already noticing the difference in your water. We completely agree – clean water really should be in every household!
We're here if you ever need anything at all.
Best regards,
Luke
Awesome water
So happy with our purchase. Water tastes much better,would recommend this to everyone
21. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von PuraHome
Hi Pat,
Thank you so much for your kind words and recommendation! We're so happy to hear that you've noticed a real difference in your water quality. Knowing that you'd recommend us to others truly means the world to our team.
If there's anything else we can do for you, please don't hesitate to reach out!
Best wishes,
Luke
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