PuraHome Bewertungen 46

My wife and I have been thinking about getting a filter for a while. Honestly I was very sceptical these things would even work. After reading information and benefits on their website I thought I’d give it a go and I’m so glad we did. The difference in quality of water we now have in the house exceeds my expectations. It’s such a simple improvement but it’s made such a big difference. Installation was easy with clear instructions provided. Every household should have these

I did subscribe to their subscription and unfortunately forgot about it. I was then charged after 6 months however I no longer live in the address i registered. I send them an email about this and they have actioned it straight away. Great service they have.

Prompt delivery of filter from an organisation that is very eager to be helpfuI. The water filter works perfectly and is very easy to attach to the tap.

Since I installed the Pura water filter on my kitchen tap, there was a very noticeable difference with the water quality. After a week or so the dirt build up in the filter was there.

Amazing, easy to install and works a treat. We absolutely love it, the water taste so good and we are saving a heap after not having to buy bottled water anymore.

Exactly what I ordered and are working well in the filter.

We are very happy with our purchase of the purahome water filter kit.
Definitely taste the difference.
The filter tells you what your missing.

Great company with great customer service, I love my filter and I couldn’t live without it! It’s easy to install and it’s so satisfying to see how much the filter is actually taking out!

I had high hopes given there were so many 5 star Facebook reviews but unfortunately for us the water still doesn't taste great.

We gave it a few weeks and also tried a new filter but its still pretty ordinary.

Its also a bit more chunky than I thought so when washing large pots or the air fryer base it gets in the way.

Very honest company! I bought the wrong product, and these guys told me that I can just keep it and they issued me a refund for the price difference! No dramas there! Their customer service is 10/10 stars!! I'd go no where else but to these guys for our fresh water filter solution! Thank you so much! 🙂😃

Great customer service and filter. Would recommend getting the stainless steel version, parts of the plastic one can need replacement.

I just wanted to take a moment to thank you for your support regarding my recent order.
Although the first parcel unfortunately went missing, I really appreciate how quickly and professionally your team handled the situation. The replacement was sent out promptly and arrived safely at my address without any issues.
I’m very happy with the way this was resolved and with the level of customer service provided. It definitely made a stressful situation much easier.
Thanks again for your help I’ll be happy to continue supporting your business.

Ive been using the filter for a few months now and I'm really happy with it.
I definitely recommend.

I had high hopes for the Purahome water filter, but unfortunately my experience has been disappointing overall.

The delivery took around 6 weeks, which was far longer than expected. During that time, I requested a refund due to the delay, but this was denied. Shortly after, I was told the product was already on its way — and it arrived about 2 weeks later. The communication around this could have been much clearer and more accommodating.

On the positive side, the unit is easy to install and looks great once set up. However, I now have a leak from the connection between the main unit and the tap attachment (it has been installed correctly, it’s squirting from a fixed pat), its only been installed for 1 week. I can still taste chemicals in the water, which makes me question how effective the filtration really is.

I also purchased a 12-month supply of cartridges, which I now regret given my experience so far.

Overall, while the design and installation are good, the performance and customer service have let this product down. I expected a lot more, especially given the investment.

I purchased my product with much excitement and I was given my tracking number as soon as it available from PuraHome. Unfortunately my excitement on arrival didn't last long as my was tap was not compatible. Marlien bent over backwards to help but it became a bit complicated. PuraHome couldn't do enough to solve the problem. In the end they said keep the product and I received a full refund within days. Thank you PuraHome for your guidance, your support, your transparency and above all your integrity as a great Aussie company.

I love my water filter system, easy to install, easy to change filters. Water taste great and enjoyable. Would recommend to everyone. Also the customer service is prompt, professional and friendly. Thankyou Purahome.

What a great company to deal with! My filter developed a drip and these guys where there to help out every step of the way. Replying to me emails quickly with ways to solve the problem back and forth with suggestions and to the end even supply me with a replacement free of charge. Unusual these days. I have had my filter well over a year with a subscription for filters every 6 months. Cant fault the service or the taste of the filtered water. Thank you

The customer service is phenomenal!! They are very kind and helpful for everything! I highly recommend this company and their products!

Only had it for a while so can’t say much, but ordering was easy, delivery quick. My neighbor seen it and I have passed your details on to them, so they can purchase.
All good. Thanks a lot.

Honestly the best customer service I have had in forever!
I was having difficulty getting the filter onto my tap and the team was prompt and helpful throughout the entire time. I ended up having to get a refund as it unfortunately wouldn’t fit onto my tap properly (old house and an old tap) but would still recommend the company and the filters to family and friends.