This super company has provided my two grandchildren with all their nappy, wipes and nappy pants over the last five years! The products are eco-friendly and good value for money. The customer service... Mehr ansehen
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Das sagen Bewerter
Easy to order and delivery was prompt, even over the Bank Holiday weekend. We love the fact that Pura spearheaded nappy recycling initiatives around the UK, and look forward to hopefully seeing this c... Mehr ansehen
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Besides the products themselves working brilliantly (Big happy baby, no leaks, or nappy rash), Pura's customer service team are excellent too. We had a slight mix up with one our deliveries, size 5... Mehr ansehen
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The nappies live up to expectations (chosen for all the brand’s sustainability credentials, good fit and softness), when they arrive as promised… Having only subscribed since January, when our baby... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Pura. Made by parents, for parents. We wanted to give our babies the best possible start in life. When we couldn’t find diapers and wipes that we could trust to protect their delicate skin (with less impact on the planet) we created our own. Pura was born to provide all parents with clean, safe and toxin-free baby products, made more sustainably. No compromise. We’re so proud to be changing the world, one bottom at a time. Guy, Abi, Ezra and Enzo
Kontaktinformationen
3 Worley Court, Bolesworth Road, CH3 9HW, Tattenhall, Chester, Vereinigtes Königreich
- Hello@mypura.com
- mypura.com
4.5
Hervorragend
2234 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
The worst nappies- making life harder every day
The worst nappies. Multiple leaks every day. I’m using size 4-9kg, my baby is just under 7kg. These leak wee, poo, and I can’t rely on them at all. Won’t dare to use them at night for this reason but trying to get through my pack. I’m so disappointed, I like the concept of eco nappies but had the same problem with Kit and Kin and end up going back to Pampers Harmonie.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Mypura.com
Hi Lizzie,
Thanks for leaving us a review. We're really sorry that you're finding our nappies to leak. We do find that when leaks occur this is normally due to the size not being quite suited to your little one, usually when it's time to size up.
While we do include a size guide as a recommendation, we appreciate all babies are different so this may not always suit every one of them.
If you could please reach out to us at hello@mypura.com, we would be happy to help you with this issue and get this resolved for you!
We look forward to hearing back from you.
Warm Regards,
The Pura Team
Antwort von Mypura.com
Hi Ian,
Thanks for leaving us a review. We're thrilled to hear that you're loving our nappies and speedy delivery service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
subscriptions for first and second baby!
We have used Pura for our first and are now on a subscription for baby 2…we love them and wouldn’t use anything else. Customer service is also excellent and subscription just takes the stress out of running out. I also like how the nappies are plastic free and the recycling trials they run - there is hope for less nappy waste at last!
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Mypura.com
Hi Tessa,
Thanks for leaving us a review and for being a loyal Pura customer. We're thrilled to hear that you're loving our products and thank you for the kind words about our customer service too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Antwort von Mypura.com
Hi Emilia,
Thanks for leaving us a review. We're thrilled to hear that you're loving our nappies and speedy delivery service too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Antwort von Mypura.com
Hi Kathleen,
Thanks for leaving us a review. We're glad to hear that you're enjoying our products so far!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Antwort von Mypura.com
Hi Rosie,
Thanks for leaving us a review. We're glad to hear hat you're enjoying our speedy delivery service an products!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great product
Great product, fab easy pre planned delivery that can be adjusted easily also.
24. Februar 2026
Antwort von Mypura.com
Hi Frankie,
Thanks for leaving us a review. We're glad to hear that you're enjoying our products along with our super handy subscribe and save service too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great product, great customer service
I am very happy with the nappies I have been getting from mypura.com. I've never had any rashes or issues with my children's skin under the nappies. I like the sustainability of the nappies and the honesty on the website. The nappies don't have a chemical smell when used, unlike some other brands.
I have found it very easy to cancel subscription services from them (and then restart when I've had to come back), the website is easy to use.
Recently I ordered the wrong product by mistake and although they were unable to cancel the order (it shipped too fast!) they have offered me a full refund with no postage costs.
10. November 2025
Antwort von Mypura.com
Hi,
Thanks for leaving us a review. It's great to hear how well our nappies have worked for you. We purposefully ensure to keep any chemical nasties out of our nappies so that they're as gentle as possible on your little one's skin.
We're glad that you have found our subscription convenient and easy to use too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Nappies out of stock and less delivered.
17. Februar 2026
Antwort von Mypura.com
Hi Laurence,
Thanks for leaving us a review. We're really sorry for any confusion regarding our size 4 nappies at the moment. You should have received an email on this change however we're sorry again if you didn't or if this landed in your junk folder on this occasion.
We are temporarily out of stock of our usual size 4 nappies until March so as a temporary solution we are sending 2 x 3 pack boxes (six packs total) instead. While these may look a little different to your usual nappy packs, (and say “Diapers” instead of “Nappies”), we want to reassure you that the materials, ingredients and sizing are identical to the product you already use. It's the same Pura nappy in different packaging.
As there are slightly less nappies overall per case at 132 instead of 144 (9% less), we are applying an extra 10% off of all orders with this change to make up for this difference.
Warm Regards,
The Pura Team
Takes the work out of keeping track of baby changing items!
It's always sent right on time and in expected condition. The website is easy to use and to manage my subscription if I want to make any changes or freeze it for a couple months or so. It makes the process of having baby items so much easier - we basically never run out of wipes or have to run out late at night to get some!
2. Februar 2026
Antwort von Mypura.com
Hi Jackie,
Thanks for leaving us a review. We're glad to hear that you're finding our site easy to use along with our handy subscription service. We want to make it as convenient as possible to get the products you need when you want them!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Amazing nappies
Amazing nappies. Used for first child and now for our second. Rarely have poonamis or leaks. Supersoft nappies 😊 love knowing their are no harsh chemicals. Never had any nappy rash.
11. Februar 2026
Antwort von Mypura.com
Hi Caroline,
Thanks for leaving us a review and for being a loyal Pura customer. We're glad to hear how well our nappies have worked for you and your family. We purposefully don't include any chemical nasties to ensure that they're as gentle on skin as possible!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Very good quality and fantastic price on regular delivery.
We have been using these for years as our toilet cleaning tissues. As a rule we do not flush them, purely because it can but be better for the sewerage. However, there are regular occasions when they do need to be put in the cistern, and they flush away like a dream.
10. Februar 2026
Antwort von Mypura.com
Hi Ingrid,
Thanks for leaving us a review. We're thrilled that our toilet tissue wipes have been working well for you and your family, thank you for your support in helping us make a change!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Eco and absorbant
I liked the environmentally friendly aspects of this brand but kept using it until my daughter weaned as the nappies were also high absorbant and found my daughter would get nappy rash occasionally with others but never with these
27. Januar 2026
Antwort von Mypura.com
Hi Kat,
Thanks for leaving us a review. We're glad to hear that our nappies worked so well for you and your daughter.
We purposefully use only the gentlest ingredients to ensure they're as kind as possible to skin!
We really appreciate your feedback.
Warm Regards,
The Pura Team
I love these nappies
I love these nappies. My 8 month old daughter has never had nappy rash, and I’ve found Pura do very well at containing blowouts, while staying kind to baby skin. I wouldn’t use anything else.
27. Januar 2026
Antwort von Mypura.com
Hi Alex,
Thanks for leaving us a review. We're thrilled to hear that our nappies have worked so well for you and your family. Thank you for your support!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Exceptional customer service
Exceptional customer service,
I had to redirect the order as we were away, but mypura went beyond and refunded it instead so we don't have to worry about missed delivery.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Mypura.com
Hi,
Thanks for leaving us a review. We're glad to hear that our customer service were able to help and thank you for the kind words.
If there's anything you need, our friendly team is always here to help!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Does what it says on the tin!
Useful and 'does what it says on the tin'. They are flushable, despite the bad publicity surrouding wipes generally.
29. Januar 2026
Antwort von Mypura.com
Hi Ron,
Thanks for leaving us a review. We're thrilled that you're enjoying our flushable wipes. Thank you again for supporting our mission to make a change!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Incredible quality and the peace of…
Incredible quality and the peace of mind that they don’t contain nasty chemicals. Will be using these until we no longer need nappies.
19. Januar 2026
Antwort von Mypura.com
Hi Lauren,
Thanks for leaving us a review. We're thrilled that you're enjoying our nappies. We purposefully don't use any chemical nasties to ensure that they're as gentle as possible on even the most sensitive skin!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great wipes!
Used the wipes on subscription for all my babies. They are affordable whilst doing good for the planet and handy being delivered to the door
27. Januar 2026
Antwort von Mypura.com
Hi,
Thanks for leaving us a review. We're thrilled to hear that our wipes and subscription service are working well for you and your family. We wanted to make it as convenient as possible to get the products you need delivered right to your door!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Love the nappies
Love the nappies! So comfy and all good for my children’s sensitive skin!
Great customer service too!
15. Januar 2026
Antwort von Mypura.com
Hi,
Thanks for leaving us a review. We're thrilled to hear that you're loving our nappies and thank you for the kind words about our customer service too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Holy Blowouts!
My baby barely had blowouts in other brands of diapers. Maybe one a week if that, and only after a particularly large bowel movement. We switched to Pura diapers yesterday, and every time he has a bowel movement it has been a blowout. I'm seriously worried that one of my favorite sleepers is ruined because of this. As a side note, both times the diaper didn't hold up, it wasn't even a large amount! It was an average size bowel movement, but the diapers did next to nothing to keep it in.
Additionally, they smell a lot worse than other brands we've used when wet.
Edit: I got a note from the pura team saying that it's most likely a sizing issue, and I probably need to size up... My baby is not under the recommended weight advertised on the diaper pack, and the tape strips on the diaper have to overlap to fit around his waist as is. I seriously doubt sizing up would fix my issue here.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Mypura.com
Hi Savannah,
Thanks for leaving us a review. We're really sorry that you're experiencing blow outs with our diapers. We don't hear of this happening often but appreciate this doesn't help your situation. We do find that when leaks like this occur, this is usually due to the size not quite being suited to your little one, usually when it's time to size up.
If you could please reach to us at hello@mypura.com, we would be happy to help further and get this resolved for you.
Warm Regards,
The Pura Team
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