Card says funds don't expire then has a valid only date. Try to activate and it just spins after the information is entered--so can't activate, can't contact any one for resolution, can't create pro... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Card says funds don't expire then has a valid only date. Try to activate and it just spins after the information is entered--so can't activate, can't contact any one for resolution, can't create pro... Mehr ansehen
Unternehmen hat geantwortet
This company is a plain fraud. I received the $35 card and it is being declined EVERYWHERE. Tried to call their "customer service" -- it is an automated system that provides bunch of useless info. Mos... Mehr ansehen
Unternehmen hat geantwortet
I have used virtual prepaid Visa cards from MistPlay that are activated through myprepaidcenter.com multiple times without a single problem but I recently received 3 cards that I have not been able... Mehr ansehen
Unternehmen hat geantwortet
I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen
Unternehmen hat geantwortet
Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Apperently you cannot use these outside the US, or so it seems. Got two valued each at 250 Dollar from a Social Contast from a US based company. But since I am based in germany I don't think I can use them. or atleast I haven't found any shops thats accepting these.
So 500 Dollar down the drain. If there is a possible solution I would be really happy to see it. But I won't be calling overseas.
What solved it for me:
Activated the card within the card center, downloaded the app, registered the card in the app, from the app to Google Wallet. Used VPN from the US on my phone and then were able to use it.
Not really simple

Antwort von My Prepaid Center
Received 2 gift cards totaling $100 and they decline every time I use them. Now they are saying they have expired and will not fix it. What a scam. Take the money from peoples good will and just keep it all. Getting rich through a back door 5 finger discount!

Antwort von My Prepaid Center
I received an email with a code I needed to redeem. I have done this once before which worked perfectly. However, this time, I cannot login to you website, I cannot get a new password, and I cannot redeem my code. Everytime I do ANYTHING, it says: "err-1003: Oops. There's an error on our side. Please try again soon". For 3 days now. And it is not possible to get any help from your customer service as it is a joke and only AI.

Antwort von My Prepaid Center
I was given a 15 dollar prepaid card and i tried to use it on amazon, on cashapp, and to buy my kid a game and it kept declining everywhere. After reading these other review it makes me wonder whether this was worth the hassle. I want my money back! This makes no sense!

Antwort von My Prepaid Center
They don't want to give the money. When you call the number, it goes on and on
This should be easy when u get the number, expire date and security. But it says zero balance

Antwort von My Prepaid Center
If I could give this site and card a zero I would. I was given a $150 visa card by my workplace which is a very large company. I activated the QR code and kept forgetting to use it. I finally tried to use it and it was denied. I just got off the phone with customer service and they tell me it was activated by someone with a different name. I am not sure if this is fraud or what. It has never been used and they will not send me a replacement card as it does not match what is in their system. This site is pathetic and the customer service is pathetic also. Do not give any of these gift cards out ever. Look at all of the negative reviews. Going to go to Better Business Bureau next

Antwort von My Prepaid Center
I received one of these virtual cards for almost $500 because one of my purchase items were re-called. I have almost $300 balance on the card and all the transactions keep getting declined.
I called them several times and no one picks up. I've literally been waiting for them to pick up for several hours at a time and they never respond. Absolute scam of a company. Give me my damn money.

Antwort von My Prepaid Center
Multiple cards are not working and seemed to have been disabled for no reason.

Antwort von My Prepaid Center
I have sent many emails and many follow-ups,but there is still no action and no resolution.
This has been a horrible experience. The card was redeemed in December, and until now I still cannot access my money.
Why is it so difficult to release my money?
In your Trustpilot replies, you show that you care about customers, but in reality there is no real action — only standard responses and delays.
CS19272049
Please stop the delays and release my funds.

Antwort von My Prepaid Center
My virtual prepaid card has been blocked for several weeks.
I cannot use it at any merchant, not even on Amazon, and I am also unable to load any funds.
The card still has balance and does not expire until May 27, 2027.
I have tried to find support, but there is no working contact option available.
Please contact me and help resolve this issue as soon as possible.
This is very frustrating as I cannot access my own money.
UPDATE (30.03.2026):
I received the email notification, but it cannot be replied to (noreply address).
I did not receive any direct contact message.
Please provide a working contact method or resend a message where I can reply with my details.
My card is still not working.
UPDATE 3 (13.04.2026)
I still have not received any response or any working contact method.
My card remains blocked, and I cannot access my funds. The balance on my card is approximately $1500, and the card is valid until May 2027.
This situation is extremely concerning, as I am unable to use or access my own money.
If this issue is not resolved immediately, I will escalate this matter to the appropriate authorities and file a formal complaint.
Please resolve this urgently.

Antwort von My Prepaid Center
Card had a short expiration date and we did not use it in time. Tried to got small extension, but forgot again. If money is given to you as a rebate, and these cards are used, then there should not be an expiration date. Company is making bank off those that don't use short dated card!
Update: My prepaid center reached out asking me to respond in 3 days and gave me a phone number to call. Called that number and asked for person who left me the response. Was told there is no one by that name and that the card cannot be reissued. Even though I was told it would be reissued the last time I called.
Josh R: I did not receive an updated email to give you the information you are requesting. The original email expired and I cannot respond to it.

Antwort von My Prepaid Center
I have received several cards from My Prepaid Center due to settlements in various class action suits. Like others have noted, sometimes they get refused at various merchants for no clear reason. In order to get the value out of my cards, I followed the advice to use them to add to my gift card balance at Amazon.
On one card, I verified the available balance and tried to pay for a gift card for that amount, but the transaction was declined. When I logged back into MPC's web site, it showed a balance $0.90 lower than before, but there are no listed transactions or fees to account for that difference.
After not finding a way on the website to contact someone, I tried calling the number provided, but none of the options there allow speaking to a person to discuss this issue.
I feel like they are hoping I will just go away, but I don't feel it's right that they just lowered my balance spontaneously without any explanation.
UPDATE 4/10/2026:
As you can see, a rep from My Prepaid Center reached out to me after seeing this review. I provided the requested information, and after some time for research, MPC offered a resolution.
I was able to use the full value of the card plus an additional card that had very little value.
I am revising the score from one star to three. I still think that MPC needs to do some work to make it easier for customers to reach them when there is an issue, but at least after posting my experience here, MPC did reach out to me and take care of the issue.

Antwort von My Prepaid Center
This so called company is a joke they need to be shut down they are absolutely terrible with customer service. I have had to deal with them on several different occasions, and I have been completely disappointed. I would recommend you not using them. Save yourself this trouble they will waste your time and take forever to do anything……. it’s now been about four maybe five days and I still haven’t got an email back. I’ve emailed them several times so aggravating get your shit together provide a level of service who would want to get.

Antwort von My Prepaid Center
I wish I could give them ZERO stars. Haven't used the card yet (got it for a Facebook class action suit) but am just trying like hell to get a human being to answer the phone to ask a few questions. Impossible!
Why is Facebook doing this to people, making them use this horrible card when money is owed to them? Who gets to keep the money when you finally give up? Facebook or My Prepaid Center?
****************
This reply to my review is total nonsense.
1) I never got this email Maurice refers to.
2) IF THEY REALLY DO HAVE PHONE SUPPORT WITH HUMANS, why doesn't Maurice post it here for me (and others) to call?
3) Why does Maurice say they would like the "opportunity to look into this"? JUST POST YOUR (GOOD) PHONE NUMBER! I'll call again.
****************
3/24/26 Maurice - Thank you for your phone number. I will call for help. Never got your email, but also, can't see how you could have KNOWN my email address from this site. ???

Antwort von My Prepaid Center
Total scam. Can't transfer money off card, don't seem to be able to use it buy anything.
It's obvious that the business model is to keep the money, either for the company adding the money to the card or for the card company themselves.
These con artists really need investigating by the FTC

Antwort von My Prepaid Center
They asked for my phone bill to receive replacement card that has $2. They dont have right to ask for that information even there no statement for it!

Antwort von My Prepaid Center
Pude usar la tarjeta sin problema en Noviembre y ahora no me deja hacer ninguna compra más, me sale que la transacción falla (la tarjeta expira en mayo y todavía tengo dinero disponible). Intenté comunicarme con el teléfono de atención designado para Argentina y, al llamar, me indica que el número no existe.
Necesito ayuda porque no quiero que se me expire la tarjeta y perder todo el dinero que tengo allí.
Actualización 19/03/2026
Desde TrustPilot me mandaron un mensaje para tener más información. Ya la he respondido así que estoy esperando una solución.

Antwort von My Prepaid Center
Went through the blood connection, and got a $100 gift card. Card was activated correctly. Went to use the e card on my steam for the right amount, and it got declined. Tried a less amount, declined. Tried an even less amount, and same thing. Even tried using the funds on a different online store, declined. I can't even view my card number on the website to even copy and paste it if I need to. Got money and can't even use it!

Antwort von My Prepaid Center
I received a 20.77 digital prepaid Mastercard about six months ago, and I have tried repeatedly to use it. I have run in circles, on the phone, on their website, getting declined by merchants. I have decided that it is impossible to use this card. It is also impossible to reach a human rep. This organization is crooked. If they manage to stall you long enough, the card expires and they keep your money. These actions by any other name are FRAUD and THEFT.

Antwort von My Prepaid Center
I have a virtual prepaid MasterCard balance stuck. I can't add the card to google pay, samsung pay or Apple pay in any way, it keeps showing an error. I can't even use my card anywhere. I have spent a lot of time trying to solve this problem but I can't solve it in any way. A completely bad card service company.

Antwort von My Prepaid Center
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