A helpful and responsive customer service agent helped me when I had an issue with a short expiry date formula I received. The company made it right by giving me a credit or option for a replacement p... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We've been ordering from My Organic Formula for about six months now and have consistently had a great experience. We order Hipp German Ready to Feed Stage 1, and recently asked if they could ship to... Mehr ansehen
Unternehmen hat geantwortet
Ordered our formula quite a few times from this company. Once n awhile they would throw in a freebie RTF. Ran into an issue once where seal was punctured and customer service was fabulous, providing a... Mehr ansehen
All the formula you sent expires within 2 months and I will end up having to give away so many of the bottles! I find this so unfair and disappointing I will never use this store again
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.
Kontaktinformationen
Bittet Kunden um Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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The cans arrived severely dented. Very good customer service
The cans arrived severely dented.
Edit:
Customer service contacted me they were very understanding and helpful and sent me a replacement right away that arrived very soon with couple freebies
Very good experience

Antwort von My Organic Formula
My can came super dented and all the…
My first encounter wasn’t the greatest but I can say this company has gone above and beyond to make my experience excellent. Thankyou for your big efforts

Antwort von My Organic Formula
Excellent Customer Service
Amazing customer service- go above and beyond to make sure clients are satisfied. Lots of selection and shipping was very fast to Canada
Happy baby happy mumma
I am giving Kendamil to my baby since her first month. Tummy friendly and healthy. Easily available and get shipment in 2 days. Awesome
better that I expect at the beginning
I had a few deliveries from MyOrganicFormula and can say that it was a good experience. I had trouble finding Kendamil in the UAE (it's gone in the UAE) and got the address of MyOrganicFormula from one of my friends. Despite the information stating that I could receive my boxes in up to seven working days, I received them much earlier—about three days. I didn't expected this speed and was quite happy with that. The delivery was organized by UPS, and I was able to track my order and even received an SMS notification a day before delivery.
My next delivery was also well-organized, so I can confidently say that MyOrganicFormula operates efficiently.
Moreover, I had an experience corresponding with their customer support team, and I would give them five stars. I always appreciate services with well-organized customer support because sometimes it’s not just about receiving the order but also getting the answers and information you need.
Five stars to MyOrganicFormula—thank you for the great experience!
On time prompt service
Prompt update about the confirmation and ETA within 24 hours of the order placement. Packaged well and shipped on time and no duties on delivery (via UPS to Canada). The product was in great shape and a year short of it's expiry date.
Excellent product and customer service
I ordered the goat formula to supplement breastfeeding. And my LO has been doing well.
The original shipment missed one can of the order. After connecting with them, they immediately not only provided the can but provided some extra items in good faith. Very happy with their customer service as well as the product.
My order was delivered in the same time…
My order was delivered in the same time and a good package.
Smooth order & delivery process
Really quick shipping and my baby loves…
Really quick shipping and my baby loves the formula! Thank you!
Great product
Great product. Would recommend to all new moms, it is great for the baby.
Fast delivery
Fast delivery, well packaged and quick responses from customer service!
Absolutely love the variety of formulas…
Absolutely love the variety of formulas provided, as well as the test they give you to determine which formula is best for your baby. My little one is allergic to regular formulas, even the hypoallergenic ones. We tried the goats milk formula HIPP provided and it is fantastic. My baby had no allergic reaction to it and we don't have to worry about any unsafe ingredients used.
I also live in Canada, and I received my order in 3 days. I was extremely surprised with how fast shipping from HIPP is.
Absolutely A+. Absolutely love this product and will be continuing to purchase from them!
Fast shipping
Fast shipping! Received my product in 3 business days from the Netherlands to Canada!
Fast shipping
Happy with the formula for my baby with sensitivities. Also very impressed with how quick the shipment came, as I live in western Canada.
Exceptional Customer Service!
We received our overseas shipment of Kendamil Goat Formula and noted 6 of 12 cans had dents in the them. We did not want to feed our newborn with potentially unsafe formula so we reach out to customer service.
The team at Organic Formula was very responsive and understanding, overall provided excellent customer service. They agreed to resend new cans to replace the dented cans we received. Not only did we receive the new (un-dented) cans within short-order, we also received a little gift from the team for the inconvenience caused. My wife and I appreciate the team at Organic Formula, especially Priscila to whom I was corresponding with. Thank you!
Very fast shipping!!!
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