A helpful and responsive customer service agent helped me when I had an issue with a short expiry date formula I received. The company made it right by giving me a credit or option for a replacement p... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We've been ordering from My Organic Formula for about six months now and have consistently had a great experience. We order Hipp German Ready to Feed Stage 1, and recently asked if they could ship to... Mehr ansehen
Unternehmen hat geantwortet
Ordered our formula quite a few times from this company. Once n awhile they would throw in a freebie RTF. Ran into an issue once where seal was punctured and customer service was fabulous, providing a... Mehr ansehen
All the formula you sent expires within 2 months and I will end up having to give away so many of the bottles! I find this so unfair and disappointing I will never use this store again
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
MyOrganicFormula.com offers the finest organic and GMO-free formulas from trusted European suppliers. All products are carefully chosen to nourish your baby with the best available organic, sustainable and healthy ingredients. All items are in stock and we provide fast and free shipping.
Kontaktinformationen
4.6
Hervorragend
665 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Wide choice of a goat baby formula
Wide choice of a goat baby formula. Perfect timing of shipping
10. Januar 2025
Antwort von My Organic Formula
Hi Samantha,
Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand your frustration. We have already replied to your message and we apologize if you haven't seen our response.
If you haven't received our reply or if there’s anything else we can do to assist, please don't hesitate to reach out to us directly. We are here to help and want to ensure your satisfaction.
Thank you for your patience, and we look forward to hearing from you soon.
Warm regards,
My Organic Formula Team
My experience has been amazing!
My experience with My Organic Formula has been alot more convenient and easy than I had expected it would be!
We are using the HIPP goats milk formula, my baby wasn't keeping much of her food down and she was always in pain when we were buying what was on shelves in our city. (We don't have goats milk formula here) We have noticed a huge change in her! She's a much happier baby! 5 stars!!
10. Dezember 2024
Fast and authentic!
7. Januar 2025
Cans arrived dented
6. Januar 2025
Antwort von My Organic Formula
Hi Elizabeth,
Thank you for sharing your feedback, and we sincerely apologize for the condition in which your cans arrived. We completely understand how frustrating this can be, and we want to make things right.
Please rest assured that we take your concern seriously. Our team will be reaching out to you directly to resolve this matter and ensure that your experience is addressed promptly.
Thank you for your understanding, and we appreciate your patience as we work to resolve this.
Kind regards,
My Organic Formula Team
Wonderful customer service
I’ve had a subscription with My Organic Formula for few months now and have been so pleased with their services and how quick the delivery is to my doorstep in Canada. However I appreciate them even more now because my LO’s belly during the transition from stage 1 to stage 2 was upsetting her belly so I reached out to their team and WOW! I had such a prompt and thorough response from their team member (Prescila) who was not only so kind and sincere to my concerns but she also provided several recommendations for me. I am so grateful for your services My Organic Formula! Keep up the amazing work!
4. Januar 2025
Bewertung ohne vorherige Einladung
Essential organic milk
We found your service and delivery time to be excellent. The formula is great and our granddaughter loves it. Thanks for making this essential food for babies organic and healthier.
31. Dezember 2024
Fast accurate Shipping! Some cans dented.
Ordered Dec 20 and received my order to Winnipeg Canada on Dec 27! Very fast considering the holidays! 3 out of 4 cans arrived dented. So a bit disappointed in that, but i think they are still ok to use. But happy to receive my order correct and so fast. Will order again!
18. Dezember 2024
Bewertung ohne vorherige Einladung
Wonderful formula!
Wonderful formula!
I love the ingredients of this formula and my baby is eating it very well and gaining weight beautifully. Highly recommend for organic healthy alternative!
18. Dezember 2024
My baby is sensitive to cow milk…
My baby is sensitive to cow milk protein and he use to be very fussy but after changing his formula he is very happy 😊 he is doing great with Kendamil comfort 🥰
23. November 2024
Bewertung ohne vorherige Einladung
Very efficient
I did not receive my baby milk from another site and i tried my Organic formula for Hipp milk and reveibed it very fast
18. Dezember 2024
So impressed
Ordered in a panic as local stores had been out of formula for a couple weeks. I was pleasantly surprised that my order made it to my house from the Netherlands quicker than my Amazon packages I ordered from Canada before even placing this order. From order to door it was about 5 days
17. Dezember 2024
Really quick shipment!
18. Dezember 2024
Really happy with how quick and easy it…
Really happy with how quick and easy it has been to order organic formula for our LO. It was inportant that we were able to access a high quality formula that was rigorously tested and that would ship to Canada, and My Organic Formula helped make that possible. Will be purchasing more in the near future.
6. Dezember 2024
Organic Kendamil
Ordered two cans of the Stage 3 organic Kendamil Toddler milk, however, realized it was the EU version and not the UK version. This was my mistake. The cans arrived dented and look vastly different than the UK ones. I reached out by email for confirmation and questions about the EU product, and I have yet to get a response. I made a bottle tonight and it was not frothy at all, which is odd. I used the infant organic Kendamil UK and the toddler milk organic Kendamil UK, and both were very frothy. It makes me feel a little weary…
11. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von My Organic Formula
Dear,
Thank you for your review and apologies for the delay in our response. Your satisfaction is incredibly important to us and we have emailed an extensive response to you to hopefully take away any doubts.
I understand your concerns regarding the authenticity and quality of the Kendamil product you purchased. Please be assured, it is indeed an official Kendamil product. Kendamil offers specific versions for the UK and EU markets, both maintaining the same high standards of quality and organic certification. The Kendamil Bio Nature you received is tailored for the EU, featuring multi-language packaging and is distributed by official partners.
We take the authenticity and safety of our products very seriously, sourcing exclusively from trusted distributors and adhering to strict safety protocols. With over 10 years in the infant formula industry, we ensure every product is handled with the utmost care.
We have reached out to you by email as well to see how we can turn your experience into a much more positive one! Your trust and satisfaction are our top priorities.
Warm regards,
Team My Organic Formula
more expensive than other warehouse
more expensive than other warehouse。can not be return。
12. Dezember 2024
Antwort von My Organic Formula
Dear,
Thank you for sharing your thoughts with us! We’re proud to offer some of the lowest prices online for our products, as we regularly monitor our competitors throughout Europe to ensure our deals are always fair.
Have you checked out our bundle offers? By purchasing more packs, the price per pack decreases significantly, which we believe is a fantastic option for our customers. Additionally, creating a subscription not only adds convenience but also saves you an extra 5%!
Regarding our no-return policy: This is because we need to make sure that every product sold in our store is unopened, undamaged and not handled by anyone except our own, trained staff and trusted couriers.
We know babies are sometimes picky eaters, or just don’t tolerate a new brand of formula. If things don’t work out with the brand you bought we offer our Satisfaction Guarantee program: We’ll give you a store credit for one unit so you can try another one on us. We’ll also help you to find the right option.
To better assist you, we'll be reaching out via email to discuss how we might further improve your experience with us.
We truly appreciate your feedback and look forward to serving you better.
Warm regards,
Team My Organic Formula
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