Horrible experience please don't waste your time. SCAM never signed up for Reoccurring orders got a second order contacted them to cancel was canceled returned the second container unopened shipped... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Total Relief has earned its name. It has brought me immense relief from my peripheral neuropathy in both hands. Its magnesium based compound really work on reducing both stiffness and pain. I am nea... Mehr ansehen
Unternehmen hat geantwortet
My original experience was HORRIBLE ! I received a delivery of 6 jars just a month after my original purchase at a greatly inflated price. I was VERY SICK when I made the original purchase and... Mehr ansehen
This cream is a bit expensive, but it does make it easier for me to complete my tasks at hand , I suffer from arthritis issues in my lower back ,knees,ankle and foot. It pains me to walk long distance... Mehr ansehen
Unternehmen hat geantwortet
3.7
Akzeptabel
846 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Love the cream.
Love the cream.
I ended up with a double order: received email telling me I hadn't completed my order, so I returned to site to complete .... then ended up with 2!
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Joyce,
Thank you for your 4-star review!
We're delighted to hear that you love the cream.
We also appreciate you sharing your experience with the duplicate order after receiving the email notification. Your feedback is valuable and helps us continue improving the ordering experience for our customers.
Thank you for choosing MyHiRelief, and we wish you all the best!
Best regards,
Jason
This product really help my love one with her arthritis pain.
My love one whom has now passed on was having really bad arthritis pain was very happy to have used the relief cream.
Thank you guys so much
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Joy,
Thank you for your 5-star review and for sharing such a meaningful experience.
Our thoughts are with you as you remember your loved one. We're grateful to hear that HiRelief was able to provide comfort during a difficult time, and we truly appreciate you taking the time to share your kind words.
Wishing you strength, peace, and all the best.
Best regards,
Jason
Product worked and promp delivery
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Elisa,
Thank you for your 5-star review and for sharing your experience.
We're glad to hear the product worked well for you and that your order arrived promptly. We truly appreciate your support and are pleased you chose HiRelief.
Wishing you continued wellness and all the best!
Best regards,
Jason
I had an issue with the "subscription"
I had an issue with the "subscription", they solved it and refunded the charge. Easy to do in a couple of days.
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Alan,
Thank you for your 5-star review and for sharing your experience.
We're pleased to hear your subscription concern was resolved smoothly and that the refund was handled efficiently. We appreciate your feedback and are glad our team could assist you in a timely manner.
Thank you for choosing MyHiRelief, and we wish you all the best!
Best regards,
Jason
Love it
Love it. I will never be without it! I’ve been telling my friends about it and some of them are now your clients! I use it twice daily to relieve my back problems. Sciatic pain is not a problem any more! Now I can work on my balance!
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Helen,
Thank you for your 5-star review and for sharing your experience.
We're delighted to hear the product has been helpful in managing your back and sciatic discomfort and has become part of your daily routine.
It’s wonderful to know you’ve also recommended HiRelief to others—we truly appreciate your support.
Wishing you continued comfort, strength, and wellness!
Best regards,
Jason
Antwort von MyHiRelief
Hello Barbara,
Thank you for your 4-star review!
We're delighted to hear that your order arrived on time and that you found the cream smooth and easy to apply. We appreciate you taking the time to share your experience and thank you for choosing MyHiRelief.
Wishing you continued comfort and all the best!
Best regards,
Jason
I disliked the fact that I had ordered…
I disliked the fact that I had ordered 12 jars at one time and then was charged the same amount of money for 8 more jars without my consent. Then after my phone call to cancel was told that I could not get my money back because it was already processed but I didn’t get the package for a month and a half later To me it was a rip off
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hi Annie,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience with the recurring order was frustrating.
Please allow me to clarify that the subscription option is selected during checkout to provide customers with the deepest discount and member pricing. When selected, it automatically generates recurring orders based on the chosen delivery schedule. We understand that this option can sometimes be overlooked, and we're always happy to assist customers who wish to cancel.
Regarding your cancellation request, once an order has entered processing, we are unfortunately unable to stop or modify it. We recognize that your shipment took longer than expected to arrive, and we understand why this made the situation even more disappointing. While we work hard to process orders promptly, transit times can occasionally be extended due to carrier or fulfillment delays.
I’d like to personally review this and see what I can do. We have been unable to locate an account using the information provided in your Trustpilot profile, so I will look into this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
I have RA and was having a flair
I have RA and was having a flair. My left arm was really hurting me. I rubbed this cream on and the pain go better. Not instantly but eventually.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Henrietta,
Thank you for your 5-star review and for sharing your experience.
We're glad to hear the cream has helped ease your discomfort during your RA flare-up and provided gradual relief for your arm pain. We truly appreciate your trust in HiRelief and are pleased the product has been supportive for you.
Wishing you continued comfort and wellness!
Best regards,
Jason
The cream works wonderfully
The cream works wonderfully
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Rosemary,
Thank you for your 4-star review!
We're so pleased to hear that the cream is working wonderfully for you. We truly appreciate you taking the time to share your experience and thank you for choosing HiRelief.
Wishing you continued comfort and all the best!
Best regards,
Jason
Fast delivery
Fast delivery. Address was incorrect and when I sent a message within minutes of the order no response was acknowledged or answered. Got this resolved through Canada Post. Product is amazing and does work as described.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Cathie,
Thank you for your 5-star review and for sharing your experience.
We're glad to hear you’re happy with the product and that it’s working as described, and we also appreciate your note about the delivery process.
We understand how important timely communication is when adjustments are needed, and your feedback helps us improve our responsiveness moving forward.
We’re pleased the situation was resolved and truly appreciate your support. Wishing you all the best and continued satisfaction with MyHiRelief!
Best regards,
Jason
I am very happy with the product
I am very happy with the product . It is as advertised.
my pain has been much less from using the cream. It is very soothing and has a lovely scent. It is worth every penny. I had no problems with shipping and it didn't take to long for delivery. Thank you so much.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Sharon,
Thank you for your 5-star review and for sharing your experience.
We're delighted to hear the product has been helpful in easing your pain and that you’re enjoying its soothing feel and scent. It’s also great to know your order arrived smoothly and within a good timeframe.
We truly appreciate your support and are grateful you chose MyHiRelief. Wishing you continued comfort and wellness!
Best regards,
Jason
Customer service was excellent
Customer service was excellent. Friendly and professional. Love your no risk return policy.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Lauren,
Thank you for your 5-star review and kind feedback.
We're pleased to hear you had an excellent experience with our customer service team and found them friendly and professional. We also appreciate your positive note about our return policy—it’s designed to give customers confidence and peace of mind.
Thank you for choosing MyHiRelief, and we wish you all the best!
Best regards,
Jason
Great product
Great product! Helps relieve muscle discomfort for me in addition to feet and ankle swelling.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Judi,
Thank you for your 5-star review and for sharing your experience.
We're glad to hear the product has been helpful in addressing muscle discomfort as well as foot and ankle swelling. We truly appreciate your support and are pleased it’s making a positive difference for you.
Wishing you continued wellness and all the best!
Best regards,
Jason
This is an update to my previous…
This is an update to my previous review. I did receive notification from the company that they would refund me the full amount of my purchase and that they were shipping me the product regardless. I did finally receive the product so they were true to their word. Will I buy from them again, probably not. But they did turn out to be honorable in the long run.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hi Robin,
Thank you for taking the time to update your review.
We appreciate your acknowledgment that the refund was processed as promised and that the product was successfully delivered. While we're sorry that your overall experience did not leave you fully confident in purchasing from us again, we're grateful for the opportunity to resolve the situation and demonstrate our commitment to honoring our commitments.
Customer satisfaction remains important to us, and feedback such as yours helps us identify areas where we can continue improving our processes and communication.
Thank you again for recognizing our efforts to make things right, and we wish you all the best.
Kind Regards,
Aga
MyHiRelief
Quick delivery and love the product!!
Quick delivery and love the product!!! Only gave 4 stars due to having to go through 3 videos (and no way to get through them faster), before my order was complete.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Karen,
Thank you for your 4-star review!
We're delighted to hear you loved the product and that your order arrived quickly. We also appreciate your feedback about the checkout videos. Customer feedback like yours helps us continue improving the overall experience.
Thank you for choosing MyHiRelief, and we wish you all the best!
Best regards,
Jason
This company is horrible!
This company is horrible!! The product didn't work for my friend so I requested cancellation of my subscription 3 times. It is still happening, coming out of my bank account and not being delivered!! I have stopped payment on the orders with my bank but it has still been trying to hit my account. This company owes me about $500! And I have had enough. No phone numbers work, emailing doesn't seem to matter. I am turning them into Better Business Bureau. Such a SCAM!!! Do NOT buy anything from them, unless you want to be wiped out!!!!
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hi there,
Thank you for taking the time to share your feedback. We understand how upsetting this experience has been.
We'd like to respectfully clarify that MyHiRelief is not a scam. The subscription option is selected during checkout to provide customers with the deepest discount and member pricing. We understand this option can sometimes be overlooked, and our support team is always available to assist with cancellation requests.
At this time, we have been unable to locate an account using the information available in your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Customer service was very helpful
Customer service was very helpful
In resolving my issues with multiple subscriptions
Great job.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Thomas,
Thank you for your 5-star review and for sharing your experience.
We're glad to hear our customer service team was able to help resolve your subscription concerns efficiently. We truly appreciate your support and are pleased we could assist you.
Wishing you all the best!
Best regards,
Jason
Very helpful with my concerns and gave…
Very helpful with my concerns and gave me assistance when and where needed
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Mr. Raymond,
Thank you for your 5-star review and kind feedback.
We're glad to hear that our team was able to provide helpful assistance and support when you needed it.
We truly appreciate your trust in HiRelief and remain committed to delivering responsive and reliable customer care. Wishing you all the best!
Best regards,
Jason
DO NOT BUY
Hi,
Website is a scam. Clicked on the link that popped up on Facebook and tried to just look at the website for prices and now I have been signed up for a subscription that I did not sign up for and no one replies to emails have sent 5 from 3 different email address and still no reply or phone contact and I’m stuck having to pay $280aud a month because they won’t cancel the subscription. Very poor customer service would give negative stars if it was possible. DO NOT BUY FROM THIS COMPANY OR WEBSITE.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hi Pamela,
Thank you for sharing your feedback. We understand how concerning this situation must be.
We'd like to respectfully clarify that MyHiRelief is not a scam, and we do not enroll customers into subscriptions without an order being placed. The subscription option is selected during checkout to provide customers with the deepest discount and member pricing. When selected, it automatically generates recurring orders based on the chosen delivery schedule. All orders are placed directly through our secure online checkout system—we do **not** manually create or place orders on behalf of customers. Every purchase requires the customer's information to be entered and confirmed before an order is submitted. That said, we completely understand that this option can sometimes be overlooked.
At this time, we have been unable to locate an account using the information available in your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Thank you HiRelief
I received the product in reasonable time.
I was given updates of the progress of the order.
They responded in resolving my questions in an appropriate time frame.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von MyHiRelief
Hello Judith,
Thank you for your 5-star review!
We're delighted to hear that your order arrived within a reasonable time, that you received helpful updates throughout the process, and that our team was able to respond to your questions promptly.
We truly appreciate your support and are grateful you chose MyHiRelief.
Wishing you continued wellness and all the best!
Best regards,
Jason
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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