My Dream Flooring Bewertungen 

364
•
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

was booked and laid within 4 weeks. really good prices considering its paying in installments, the quality's of the carpets are unreal and the fitters are polite, quick and professional. used plenty o... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Brilliant company love my flooring fitters were excellent polite and helful made great job.and rep who came out to see me to pick my floor was great and dream flooring always helful on phone thank you... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Rep was knowledgeable and honest advised on carpet choice . Quick initial fitting date totally spoilt by bad fitter who was shoddy and careless ( more interested in getting off for tge weekend) had to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I got a date for the rep (Debbie) to come around very quickly. She was friendly and helped me pick out my perfect flooring. I got a fitting date through for a couple of days after I had made my second... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Bodenbeläge

Vom Unternehmen geschrieben

My Dream Flooring provides high-quality flooring solutions, from carpets to laminate and vinyl, with flexible weekly payments starting at just £10—no interest, no hidden fees, and free measurement appointments. Our affordable payment plans ensure you can furnish your home comfortably without compromising on quality, whether you're a first-time buyer or a longtime homeowner.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

364 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(364)

248 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

My experience

Overall very friendly and helpful. Adam the fitting man is absolutely brilliant. Came on time did an excellent job and more. Great company.

13. August 2026
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Antwort von My Dream Flooring

Thank Mariana. What a wonderful review.

Bewertet mit 5 von 5 Sternen

Fantastic from start to finish

Fantastic from start to finish. Very professional and so happy with my new flooring. extremely fast at fitting perfect job done

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von My Dream Flooring

We do love a happy customer. Thank you for the review Lindsay.

Bewertet mit 5 von 5 Sternen

Adam the fitter attended on time and…

Adam the fitter attended on time and did a great job. Really professional and quicker then other fitters. Carpets are super soft and look brilliant.

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von My Dream Flooring

Sounds like you had an all round great experience. Thank you for the review.

Bewertet mit 5 von 5 Sternen

Excellent service very fast and pristine job

Excellent service very fast and a pristine job very impressed lovely chatty bloke very friendly would highly recommend

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von My Dream Flooring

Hi Leonie, thanks for a great review. It is much appreciated. We look forward to seeing you again.

Bewertet mit 5 von 5 Sternen

Adam showed up on time and was really…

Adam showed up on time and was really helpful moving stuff around the house to make sure we had our carpets fitted today. Really nice and easy to work with👍 thanks again Adam👌

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von My Dream Flooring

Thank you for taking time to put on the review. I will pass your comments on to Adam.

Bewertet mit 1 von 5 Sternen

No accountability!

Received my reply and i’m baffled so why was i told it was included in the £640.50 how ridiculous? We wasnt told that our £40 was non refundable aswell,customers should of been alerted I was present for when Cameron attended the property i wasn’t present when my mother was reading anything on HER phone.That was verbal communication who in their right mind would pay £255 for a fitting for a floor?in a tiny room?What if your customer cant read english or cant read properly in general have u thought of that? Some ppl dont have someone else to read for them?What an idiotic response i’m sorry but how ridiculous its not in your agreement its told after when u accept what date your going to attend to do the fitting😂, however i have read your reviews and that is absolutely not the first time she’s been rude so i doubt you give good training. Absolutely scam of a company, you’ve been charging your customers for measuring too? We wasn’t charged so that definitely means your a scam!!!!!!!!! Oh and our experience also suggests that,I do not require another reply unless its to accept your faults as a”company”.

15. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von My Dream Flooring

Thank you for getting back to us.
I’m sorry our explanation didn’t address your concerns to your satisfaction. Instead of continuing this exchange, we’d like to bring this matter to a close now. We will be reviewing your experience thoroughly and using it in our staff training.

Bewertet mit 5 von 5 Sternen

They offer to take weekly installments…

They offer to take weekly installments and they will deliver before all Installments are completed. The job is neat

21. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von My Dream Flooring

Thank you for the review Tonny. All you have to do is keep paying until its paid off. Then you can have some more flooring.

Bewertet mit 3 von 5 Sternen

didn't tidy up afterwards

the guys were a laugh, but the didn't clean up after themselves and left all the cutoffs, rubbish for me to get rid off and I don't drive, plus they left surplus cutoffs upstairs after doing the stairs carpets

21. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von My Dream Flooring

Unfortunately we can not take the rubbish away, we have to leave that to you guys. However, the fitters should have left it tidy. For that We do apologise.

Bewertet mit 5 von 5 Sternen

Stewart and him team arrived at my home…

Stewart and him team arrived at my home at the time he said he would and done a fantastic job of my flooring . Thanks

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von My Dream Flooring

Thank you for the 5 star review Donna. I will pass your comments on to Stewart.

Bewertet mit 5 von 5 Sternen

The boys done an excellent job and I'm very happy thank you.

The boys done an excellent job and i am very happy with the work they done i will recommend this company to my friends and family.

15. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von My Dream Flooring

Thank you Jamie, your review is much appreciated. Lets hope your family and friends are as happy as you are.

Bewertet mit 5 von 5 Sternen

Adam the flooring fitter was great…

Adam the flooring fitter was great overall great experience will keep on using the company thanks

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von My Dream Flooring

Thank you Rachael, your positive review is much appreciated. I will also pass your comments on to Adam.

Bewertet mit 1 von 5 Sternen

I have cancelled today

I have cancelled today, it's ment to be affordable payments but the measurer wants £200 then the fitters need £300 customer service is absolutely appalling that's no way to conduct a business, I've paid £400 already for absolutely nothing, I want a full refund

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von My Dream Flooring

Hi Isobel,
Thank you for your messages — I’ve reviewed our previous correspondence, and I appreciate that up until now our discussions have been positive, with all your questions answered clearly.
I understand you may have concerns about the payment arrangements, so let me confirm the details again for clarity:
Your order covers 5 areas: living room, hall, and 3 bedrooms. Which is quite a large order.
As discussed with our representative, you agreed to an initial payment (which serves as your deposit), followed by a tailored fortnightly payment plan. You were also informed about the pre-fit amount.
The fitting fee is paid directly to the fitters on the day of installation. They are self-employed contractors, not employees of My Dream Floor Ltd, so we do not handle or receive this payment.
You also received a contract via e-mail, which you signed and accepted. If however, you decide you no longer wish to proceed with the order, please just let us know and we will walk you through the cancellation process — no complicated steps required.
We work hard to provide a good service and value our reputation, so we would have hoped that you’d given us the chance to resolve any questions directly with you before leaving feedback on Trustpilot. We are always happy to talk through anything that feels unclear.
Best regards,

My Dream Floor Ltd

Bewertet mit 5 von 5 Sternen

Neil was lovely did a amazing job on my…

Neil was lovely did a amazing job on my flooring cleaned after himself and definitely would book again

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von My Dream Flooring

Thank you for taking the time to post this wonderful review Gemma. It is much appreciated.

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