Receptionist were very welcoming. Was greeted at the door by the dental nurse who immediately put us at our ease at it was the first time we were meeting our new dentist. The dentist understood my dau... Mehr ansehen
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Das sagen Bewerter
Always a lovely service, lovely, kind, caring dental staff and receptionists too. What a lovely team. Fantastic with my three children too. Good location with parking outside or a minutes walk away.
I am so grateful and proud to have reached the midway point of my recovery from trauma which affected my smile and dental well being. Permission has been give and encouragement warmly received to sha... Mehr ansehen
There are three mydentist practices in Exeter. They all say on the website that they take NHS patients but in fact they were not even willing to offer an emergency appointment, much less register a ne... Mehr ansehen
Unternehmensdetails
- Zahnarzt
- auch in
- Dentalhygieniker
- Implantologe
- Klinik für Zahnmedizin
- Kosmetische Zahnmedizin
- Zahnärztlicher Notdienst
Vom Unternehmen geschrieben
We're {my}dentist: UK's largest dental care provider. Our network of over 500 practices is committed to providing the latest treatments, and helping the nation improve their oral health. Around 4 million people in the UK trust us with their dental care every year.
Kontaktinformationen
Vereinigtes Königreich
- mydentist.co.uk
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Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Great staff both front desk and…
Great staff both front desk and medical. Great communication and all round a great experience.

Antwort von mydentist
I went for my annual check up
I went for my annual check up. The dentist and his dental nurse were just superb. Professional, polite and explained everything before, during and after the examination. The dentist addressed my concerns regarding ongoing future dental issues in easy to understand terms. Just. Brilliant.

Antwort von mydentist
Emmanuel was patient and reassuring
Emmanuel was patient and reassuring, I cannot thank him and the nurse enough for this.
It short and quick as even writing this about the dentist is making me sweat!

Antwort von mydentist
I'm a very nervous patient
I'm a very nervous patient, and I was treated fantastically, brilliant service.

Antwort von mydentist
Would highly recommend My Dentist
Would highly recommend My Dentist. Isha is my dentist and is amazing in cosmetics, with her lovely dental nurse. Also Gerry is so professional for implants and his lovely dental nurse Kerry. Everyone is kind, caring and the receptionist are so helpful and lovely 😊

Antwort von mydentist
Moving away from this practice
Moving away from this practice. Whilst the clinical staff are great once you get to them, the reception staff are unbelievably and unesscesarily rude, abrupt and unhelpful. I dont expect to be spoken to the way I have been and its been on more than one occasion, there is no warmth or care, as someone who has no choice but to go private, I'll choose to go somewhere that values its patients.

Antwort von mydentist
⭐ 0 stars
⭐ 0 stars
I am extremely disappointed with the way I have been treated by this dental practice.
I was left in severe, unbearable pain with a very serious dental infection and was repeatedly unable to get an appointment with my own dentist. Despite explaining how much pain I was in and asking for urgent help, I was left without an appointment or appropriate care.
NHS 111 advised me that the practice had a duty of care towards me and was extremely concerned about the situation. In the end, I had to seek emergency out-of-hours dental treatment, where I required my crown and tooth to be removed because of the severity of the infection.
I was also extremely unhappy with the way I was treated by the reception staff. I felt that my concerns were dismissed rather than listened to, despite being in significant pain and explaining the seriousness of my situation. I was even told that the practice manager would not speak to me.
A dental practice should have compassion and understanding for patients who are suffering severe pain and potentially serious infection. I feel completely let down by the lack of care, the poor communication and the attitude I experienced from reception.
I would not expect anyone to be left in this situation when they are asking their own dental practice for urgent help. This experience has left me extremely upset and disappointed

Antwort von mydentist
made to feel totally relaxed and…
made to feel totally relaxed and confident in any treatment required

Antwort von mydentist
Excellent dentist appointments always…
Excellent dentist appointments always on time. Iv had two extractions in 2 years and have never felt a bit or discomfort or pain. I highly recommend and plenty of parking nearby which makes it an even better experience and hassle free.

Antwort von mydentist
AVOID AT ALL COSTS
AVOID AT ALL COSTS! Severe negligence and total disregard for patient safety!
I was referred to myDentist in Lancaster through NHS urgent care due to a broken and severely painful tooth. I was seen by dentist Miriam Maher on September 14th.
Despite explicitly informing her that I am undergoing immunotherapy and am at very high risk of severe infection and sepsis, Dr. Maher simply slapped a quick filling on the tooth without taking any X-rays or conducting proper diagnostics. She then dismissively told me never to return there and that I should go to the clinic in Morecambe instead.
That very same night (14/09 - 15/09), I woke up in agonizing pain with a high fever of 39.9°C and chills. I had to rush to the hospital, where it was confirmed I had developed a serious purulent infection (abscess). I was given IV medication and emergency antibiotics.
The following visit to the Morecambe Dental Clinic—where proper procedures were finally followed—resulted in an immediate X-ray and emergency extraction of the tooth due to the severe inflammation and infection caused by this extreme negligence.
Dr. Miriam Maher and myDentist Lancaster completely ignored my high-risk medical condition and failed to provide even the basic standard of care. If you value your health and safety, stay away from this practice!

Antwort von mydentist
Staff were friendly
Staff were friendly, service was excellent. All I would say, is that if dentist or hygienist is running late, patients should be made aware.

Antwort von mydentist
Got an appointment quicky after my…
The appointment was my husband. Got an appointment quicky after his routine check up, He had to have a filling. Was seen on the morning all went well. Staff and dentist very polite

Antwort von mydentist
Love the friendly atmosphere the…
Love the friendly atmosphere the children’s dentist is Absolutly wonderful it’s always such a pleasant experience

Antwort von mydentist
Very good dentist friendly and…
Very good dentist friendly and supportive

Antwort von mydentist
Professional, kind and caring
My experience at the mydentist.co.uk is always positive. The staff are lovely. Everyone is friendly, kind and professional. My appointments are always on time but also my appointment is never rushed and the dentist always has time to answer any questions I may have. I have been with this practice for many years and highly recommend them.

Antwort von mydentist
Don’t waste your money
My first appointment confirmation arrived without the practice's address. When I called to check where to go, nobody answered. When I finally got through, I received an apology and a new date, and I chose to believe it was an honest mistake. I booked annual leave from work and rearranged my week to attend.
Less than 24 hours before that second appointment, the practice called to cancel.
A dental practice asks for trust: trust with your health, your time and your money. Filton Avenue took the money readily, but showed little regard for the other two. I have now asked for a refund and cancelled my membership.
I hope the practice treats this as a chance to improve, because patients deserve far better. Until then, I would encourage anyone considering this membership to look elsewhere.

Antwort von mydentist
Karina Lewis is an excellent dentist
Karina Lewis is an excellent dentist. Very enthusiastic, knows her stuff and communicates very well.
Also very nice facilities in the new location.

Antwort von mydentist
The staff are consistently friendly and…
The staff are consistently friendly and helpful. The rooms are clean and well kept. The property is conveniently centered in Torquay.

Antwort von mydentist
The practice is well run and professional
The practice is very well run and professional. There is never confusion about appointments and the dental work is excellent.

Antwort von mydentist
Always been happy with my treatment ……
Always been happy with my treatment … also you couldn’t ask for more helpful staff

Antwort von mydentist
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