The order was processed and sent quickly. My only problem was the tracking with Aftership. Usually I get Australia Post updates telling me when to expect the item but I could only click the link to se... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered a replacement CPAP mask from MyCPAP. Their website made it really easy to double-check sizing guides and ensure I was getting the right model. The ordering process was straightforward, an... Mehr ansehen
Online ordering was easy, intuitive. Standard shipping yet arrived on third day after order placed at a rural location. Value for money. Products safely packaged. Products as ordered. Already a repeat... Mehr ansehen
I found the website easy to navigate to find the product I wanted to buy. Placing and paying for my order was straight forward. The dispatch was quick and I received the product in a matter of days. I... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
MyCPAP has been established for over 10 years and is Australias leading supplier of CPAP products. We supply CPAP machines, masks and accessories. We have all the leading brands which include ResMed, Philips Respironics, Fisher and Paykel Healthcare, Transcend and Lowenstein
MyCPAP - The CPAP specialists
Vom Unternehmen geschrieben
- We have a great understanding of people with sleep apnea
- We have a great understanding of CPAP machines and masks and have over 10 years experience
Fast and free shipping for orders over $100
Express deliveries available
We guarantee delivery of all items with a money back or replacement guarantee in place. We also offer a 14 day money back guarantee on all products
Kontaktinformationen
Po Box 225, 2065, St leonards, Australien
- 1300272766
- enquiries@mycpap.com.au
- mycpap.com.au
4.8
Hervorragend
4639 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Superfast Delivery of New CPAP Machine
I ordered my new CPAP machine in the afternoon and I could not believe that Australia Post delivered it the next day. Amazing service thank you so much.
23. Juli 2026
Very prompt and efficient service
21. Juli 2026
Fast delivery, great value, products as ordered
Online ordering was easy, intuitive. Standard shipping yet arrived on third day after order placed at a rural location. Value for money. Products safely packaged. Products as ordered. Already a repeat customer and will continue to purchase from mycpap.com.au
20. Juli 2026
Very positive experience
Personal, professional, helpful advice.
Prompt service. Delivered as promised.
20. Juli 2026
Delivered in 1 day and works well
Delivered in 1 day and works well. Great upgrade on my AirSense 10.
20. Juli 2026
Good and reliable
I do have a retail store close by but their price was over $220 more with less inclusions, so the value here was great.
I ordered on a Saturday and the package arrived at my home the following Friday.
Not quite up to Amazon standards but acceptable nonetheless.
The communication on progress of my order was clear and ongoing throughout the week.
Definitely a far better experience than a competitor company “CPAP Online” who took weeks to deliver a replacement mask last time I ordered online.
I will purchase from these guys again.
19. Juli 2026
Really fast getting my new machine
19. Juli 2026
Very professional and easy to make our…
Very professional and easy to make our selection.
19. Juli 2026
Purchased from my CPAP previously and…
Purchased from my CPAP previously and have never had a problem. Highly recommended.
16. Juli 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Not affordable
I wrote and asked by email [as it is not not on their website] if they had access to myTAP PAP nasal pillow masks, which I have used and found comfortable for my sleep apnoea. I had an email saying yes, the cost was $375. The USA sites have them around $70-75, but many require a [US] prescription [which is obviously impossible if one lives in Australia] or do not ship to Australia.
I rang up their telephone line as I thought we must not be talking about the same product. The lady who picked up the line [1300 27 27 66] said yes that was the product and the cost.
$375 seems more than excessive; it seems extortionate.
Simply not affordable - which they claim is a hallmark of their business.
I told the lady thank you.
Update - I went to CPAP.com ordered 3 of the masks no problem, with shipping total cost is $US 305 = $ A 436 today. If I had bought from this company [mycpap.com.au] 3x $ A 375 = $ A 1125 ie nearly 3 times as much. I stand by my original experience with this company; I would give a 0 rating if possible for their claimed affordability.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von MyCPAP
Hi There
I am sure you are aware that there are many products which are cheaper in USA than they are in Australia. This relates to all the CPAP products we sell. We are not adding a lot to the price it is purely because the cost prices we have in Australia are a lot higher than the prices in the USA. Even if you did the exchange of 1: 2 for US to Australia dollars and the cost price with freight charges is much higher than you believe. If you can find this at a cheaper price in Australia, I would be surprised
Thanks for updating your review but I believe this is harsh. No business can survive by selling a product below the cost price in Australia. I am glad you received what you needed at a value price, but we could not be able to match that price. That is pure economics. With other products which we source from CPAP suppliers in Australia we are very competitive on pricing. This is just the reality of commerce on a global scale
There was a sale on and It helped me…
There was a sale on and It helped me purchase the package...
Helpful service and accommodating service
6. Juli 2026
Ordering was easy
Ordering was easy, syraightforward. Delivery is really quick, even a day early than expected.
13. Juli 2026
Easy to order and fast delivery
Easy to order and fast delivery. Great service all round.
14. Juli 2026
Easy to order after phone enquiry
Easy to order after phone enquiry
Arrived very quickly
Excellent product and easy to use
Recommend highly
13. Juli 2026
Telephonist firstly unclear about…
Telephonist firstly unclear about whether the new model of toner would work with my printer, but we got there, and happy to find it was cheaper. Delivered promptly and with forecasts.
2. Juli 2026
Antwort von MyCPAP
Hi Martin. I believe you may be confused by the companies because your review relates to printers which we don't sell.
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