Consultant, Saretha was a great supporter to make sure I completed all the forms correctly. I first heard from her on July 6, 2026, the forms were completed and collected by DHL on July 20, reaching t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Anelia of ‘My British Passport’ helped me to renew my lost passport. HM Passport Office requires great attention to detail and Anelia did an excellent job guiding me through the process. Dual Nation... Mehr ansehen
Unternehmen hat geantwortet
Renate was incredible in helping me renew my British Passport from South Africa. from start to finish the process was less than 5 weeks, and my new passport was delivered to my front door. Wow, I am... Mehr ansehen
Unternehmen hat geantwortet
Francois was extremely efficient and made getting my passport a very easy experience . Everything was completed within a few weeks . Thanks so much Francois for all your help .
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British Passport renewals, replacements, and applications from abroad.
Kontaktinformationen
Südafrika
- mybritishpassport.com
4.9
Hervorragend
1208 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Francois was extremely helpful and…
Francois was extremely helpful and provided us with a seamless experience. Excellent service, pleasant to work with and timely. Unfortunately our experience with DHL in Vancouver was very different.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for sharing your experience with us. We’re delighted to know you were satisfied with our service. On behalf of DHL, we apologise for the inconvenience caused. Wishing you many happy and safe adventures ahead!
Highly recommended
The entire process was extremely well managed. From vetting and approval of photos (that we took ourselves), through submission of the application and supporting documents, we were guided expertly by our consultant Natasha. Our passports arrived earlier than we had expected and I highly recommend the service.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for your positive review. Our goal is to make every UK passport application straightforward and efficient, and we’re glad we achieved that for you. Wishing you many exciting adventures ahead!
Efficient and stress free passport service
Straightforward, clear instructions and really efficient. Kept up to date on all stages of the renewal of a very old passport. The courier costs and service are included in the cost which makes the whole process seamless and really easy. Glenda was great! Well worth it.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for your wonderful review and for trusting us with your UK passport application. We’re delighted you had a positive experience. Your feedback truly motivates our team. Wishing you safe travels and many memorable journeys ahead with your new British passport!
Excellent communication
From the moment I was assigned Madeleine to help me navigate collating and managing all my documents the process was seamless. Although the process was lengthy, Madeleine always kept me informed of the next step.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for taking the time to share your experience. Your review means a lot to us, and we’re so pleased we could assist you successfully. Wishing you exciting adventures with your new British passport!
Francois did a great job and helped me…
Francois did a great job and helped me get it done step by step great work.😁
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
We’re grateful for your positive feedback and are thrilled everything met your expectations. It was a pleasure assisting you. Wishing you smooth and enjoyable travels wherever you go!
Christa helped me navigate the red tape…
Christa helped me navigate the red tape and confusing bureaucracy of getting a UK passport from Australia.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for your encouraging feedback. We’re pleased we could make your UK passport application simple and efficient. Here’s to many unforgettable trips ahead!
easy process
I spoke to a very nice lady named Brittany who helped me very much and nothing was to much trouble. She made the whole process easy and trouble free.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for your encouraging feedback. We’re pleased we could make your UK passport application simple and efficient. Here’s to many unforgettable trips ahead!
I’m so glad I went with my British…
I’m so glad I went with my British passport to get my expired passport renewed.
Hayley, the consultant was a great help and encouragement.
I was kept in the loop with what was happening and was replied promptly to any queries I had.
Thank you!
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for your wonderful review and for trusting us with your UK passport application. We’re delighted you had a positive experience. Your feedback truly motivates our team. Wishing you safe travels and many memorable journeys ahead with your new British passport!
Application process
Leigh kept me informed at each step of the process. The application process was fairly easy. Oversight on my behalf for not reading instructions properly.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
We appreciate you taking the time to leave such positive feedback. Your support helps us continue improving our services. Wishing you happy and safe travels!
The support was so helpful and timely
The support was so helpful and timely. Hayley did a tremendous job to support the processing of my passport.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for sharing your experience with us. We’re delighted to know you were satisfied with our service. Wishing you many happy and safe adventures ahead!
Happy renewal of my British 🇬🇧 passport
I was very happy with the process of renewing my British 🇬🇧 passport over the eleven weeks from the start of the process to delivery 🚚 of my passport here in Australia 🇦🇺 today ..Carina the consultant was very helpful with every stage which was amazing and made the process easier..thank you once again..I am now ready to book holiday arrangements to the uk 🇬🇧 this coming July and August..hugs to all.. Richard
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
We’re incredibly grateful for your feedback and are so pleased you’re happy with the service you received. It’s always a pleasure assisting our customers. Safe travels and enjoy the benefits of your new UK passport!
Nicky
Nicky, the Consultant, responded very quickly to any question or request that I made. She explained everything clearly and her updates were received frequently and on time.
I would most definitely recommend her and the organisation to anyone needing to update their British Passport.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for your positive review. Our goal is to make every UK passport application straightforward and efficient, and we’re glad we achieved that for you. Wishing you many exciting adventures ahead!
Use the official GOV.UK site and save unnecessary costs
up front: my fault completely for landing on this site.
It is not the official GOV.UK site for British Passport issues. But like me, maybe a lot of people get caught by the fact that it may look official.
So basically you pay for a passport from Europe 275 GBP
whereas the official site only charges you 145, 14 GBP.
For no benefit whatsoever. The official site tells you exactly the same as this site as what to do, what is necessary, how to send, etc. etc.The official site also helps if necessary.
As I had already paid up front I stuck with them. When it came to a couple of questions the employee was no help at all. On the site you can request a phone call - but they never called back, just repeated a mail answer I already had. The employees knowledge of the DHL Courier regulations was simply wrong.
A lesson learnt.Check web sites thouroughly and use the official sites.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for taking the time to share your concerns. We take feedback very seriously.
Please allow us to clarify that while we are not a government agency, we are a legitimate service provider that assists with the processing of British passport renewals, replacements and applications from abroad. Our role is to offer additional support and services not provided on the official government site, which may account for the difference in price. This information is available in our terms of service and FAQs, as well as a disclaimer on every page of our website which we strive to present as transparently as possible.
Can you please confirm who your consultant was in order for us to investigate this further. Looking forward to your feedback.
U.K.PASSPORTS offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long.
To view our authenticity, click here: https://ukpassportsmail.com/authentication/
Chelsea made the remote process from…
Chelsea made the remote process from New Zealand very easy and was helpful
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
We really appreciate your kind feedback. It’s great to hear that your experience was smooth and stress-free, exactly what we aim for. Enjoy all the opportunities that come with your new UK passport!
A rough path made smooth
A very complicated process for me was handled well by Shaun of U.K.Passports who avoided the pitfalls which could have caused delays or cancellations.
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for taking the time to share your experience. Your review means a lot to us, and we’re so pleased we could assist you successfully. Wishing you exciting adventures with your new British passport!
It was easy to follow the instructions…
It was easy to follow the instructions the person assigned to me was really helpful.
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
We’re grateful for your positive feedback and are thrilled everything met your expectations. It was a pleasure assisting you. Wishing you smooth and enjoyable travels wherever you go!
Super supportive
Super supportive, helpful and quick to reply to any query. Excellent service. Thanks Robyn 👍🏼
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
We truly appreciate your kind words. Knowing you had a great experience inspires us to keep delivering excellent service. Safe travels and best wishes for your future journeys!
Excellence
The whole process from start to finish with Jan was of a very professional and helpful service. She answered any questions I had promptly and kept me informed of the progress.
She was a delight to deal with and an assest to your company.
Please pass on my thanks again to Jan.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for your wonderful review and for trusting us with your UK passport application. We’re delighted you had a positive experience. Your feedback truly motivates our team. Wishing you safe travels and many memorable journeys ahead with your new British passport!
Not happy
I have to admit my consultant was wonderful but the process was a for myself and my consultant was nightmare. Thank goodness for Glenda with her calm approach and guidance I would have given it away. Thank you Glenda I still owe you a beer!
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for taking the time to share your concerns. We take feedback very seriously.
Please allow us to clarify that while we are not a government agency, we are a legitimate service provider that assists with the processing of British passport renewals, replacements and applications from abroad. Our role is to offer additional support and services not provided on the official government site.
This information is available in our terms of service and FAQs, as well as a disclaimer on every page of our website which we strive to present as transparently as possible.
U.K.PASSPORTS offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long.
To view our authenticity, click here: https://ukpassportsmail.com/authentication/
I’m 66 years old and live in Australia…
I’m 66 years old and live in Australia and required a new British passport . Hanel from my British passport made this process so simple could not be happier highly recommend this company
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von MyBritishPassport
Thank you for your encouraging feedback. We’re pleased we could make your UK passport application simple and efficient. Here’s to many unforgettable trips ahead!
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