One of the few vendors that consistentantly stocks classic tobacco. Orders are always promptly shipped. Was disappointed they did away with the buy 8 get 2 free offer, but its understandable with cost... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I bought two viho 50k, One was sour apple ice, the other was banana taffy. The banana one is my favorite and I usually get it from this website. But the Apple did not work when I received it. There... Mehr ansehen
Unternehmen hat geantwortet
I love how good the prices are for the vapes, I just wish that the shipping prices for the smaller order was more reasonable. Also I wish for the packaging for shipping is better. More often than not,... Mehr ansehen
Unternehmen hat geantwortet
was skeptical about switching to Musevape but they had the classic tobacco in stock. couldn't wait to try but USPS lost my delivery. I reached out to Musevape, they sent me a replacement ASAP and was... Mehr ansehen
4.3
Hervorragend
101 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Always satisfied!!!
Excellent product...
Big selection ..
.and wonderful prices !! BUT BEST OVER ALL IS DELIVERY....SO FAST AND QUIK..
I LOVE THE SERVICE AND WONT GO ANYWER ELSE FOR MY VAPE PURCHASES ...
2. Februar 2026
I bought two viho 50k
I bought two viho 50k, One was sour apple ice, the other was banana taffy. The banana one is my favorite and I usually get it from this website. But the Apple did not work when I received it. There is no customer support or any way to contact anyone for a refund or replacement.
EDIT🚨🚨 after placing this review and reaching out to the correct support email address, the issue has been fixed. Very quick response and easy fix.
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Musevape
Hi,
We’d like to clarify that our customer support email support@musevape.com
is always available. However, we did not receive any messages from you previously—this may have been due to a missed email or a delivery issue.
After checking our records, we can see that you previously placed one order with us:
1 × VIHO TRX 50K Puffs Disposable Vape – Banana Taffy Ice
At the moment, we do not see another order for Sour Apple Ice under the same account. If the Sour Apple Ice vape was purchased using a different account or email, please let us know the order number so we can locate it right away.
Once we have the correct order information, our support team will be happy to assist you with a replacement or resolution as soon as possible.
Thank you for your patience, and we look forward to resolving this for you quickly.
Best regards,
MuseVape Support Team
support@musevape.com
Pricing & Shipping
I love how good the prices are for the vapes, I just wish that the shipping prices for the smaller order was more reasonable. Also I wish for the packaging for shipping is better. More often than not, I receive it with it being open just enough like someone was trying to see inside of it.
4. Dezember 2025
Antwort von Musevape
Hi Echo,
Thank you so much for your feedback! I’m glad to hear you’re happy with our prices. I completely understand your concerns regarding shipping costs for smaller orders and the packaging. Sometimes, packages may shift slightly or open during transit, which could be why your order arrived like that.
We are always looking for ways to improve our shipping options and ensure that packages arrive securely and intact. Your comments are very valuable, and I’ll make sure to share them with our team to help improve the experience for all customers.
Thank you again for taking the time to share your thoughts, and we hope to continue providing you with great products and service.
Best regards,
Sophia
Quick response and helpful to fix problems. Easy to order from and quick delivery 🚚.
Quick response and helpful
1. Dezember 2025
Consistent and Reliable
One of the few vendors that consistentantly stocks classic tobacco. Orders are always promptly shipped. Was disappointed they did away with the buy 8 get 2 free offer, but its understandable with costs rising everywhere.
30. November 2025
Super fast shipping and had exactly…
Super fast shipping and had exactly what I wanted in stock.
30. November 2025
Scam...
Scam.... They sold me PODS without the battery then told me it's says so in the description. No vapes come separate from the battery. And I DOESN'T SAY BATTERY SOLD SEPARATELY. FALSE ADVERTISEMENT caused me to purchase 3 vapes with out a way to use it..And they don't sell the batteries alone 😒
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Musevape
Hi there,
We’re very sorry for the inconvenience you experienced. The item you purchased is clearly labeled “PODS ONLY” on our website, which means the battery/device is not included. We apologize if this caused any misunderstanding.
To resolve this for you as quickly as possible, we have already provided you with a prepaid return label. Once we receive the pods back, we will issue you a full refund right away.
Thank you for giving us the chance to make this right. If you need any further assistance, we’re here to help.
Phenomenal customer service
Phenomenal customer service. Honestly made it far easier than expected. Extremely responsive, fast, and reliable service. You’ve won my business.
24. Oktober 2025
Fast shipping
Fast shipping, fast customer support response, helpful and friendly!
Great products!
31. Oktober 2025
First off I didn't receive my package
First off I didn't receive my package. Second it was supposed to come in on Saturday. But it "supposably" came in the 6th. But no package. And I have protection on my package I want a refund!
2. November 2025
Antwort von Musevape
Hi Jenna,
According to our tracking information, your package was delivered and left with an individual in Southaven, MS 38671 on November 6, 2025, at 3:52 PM.
If you have not received it, we recommend checking with anyone at your address, neighbors, or building management who may have accepted it. If you still cannot locate the package, please contact our customer service team so we can assist you further, including filing a claim or arranging a refund if necessary.
Thank you for your understanding.
Best regards, Sophia
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.