Mozillion Bewertungen 

Most impressed, paid upfront for a 2 year contract, bought SIM card Thursday night & arrived Saturday morning, easy set up &worked straight away. Ported my number online,chose my date & again all went smoothly. 1st time using this company & delighted with the service. Currently overseas & all working well, it uses EE network & absolutely no issues to report. 5 stars, would recommend.

Excellent provider and.the price wow
Sim works out over 24mths @ £5.40p a month for 100GB data free calls & texts.
Fast data , great signal coverage.
Switched number all went to plan.
10 stars from me.

Bought a prepaid 2 years sim card and I rarely get any network inside and outside. Mozillion uses EE network and the coverage is very bad unfortunately. Also when you call them it takes ages to get through.

Porting of my old number didn't happen when it should have and after 2 days of communicating it finally came over

I purchased a mobile phone from this company earlier this month. The delivery service was exceptionally fast, arriving the very next day. However, their customer support response time is quite long, and reaching them requires a significant wait

you need to tell customers their new number for the new sim card and stop requireing a password.also why make the password set up so difficult? everyone else lets you see your password as you type so you can see if both attempts match. These are such basic problems, and no other provider requies a password ,so why do mozillion?

Good price and good service

Great network and cheap prices. Would highly recommend!

Easy. Fast. Value.

Had an issue with porting my number across which was due to me making a mistake. Spoke to Christian on the phone and then exchanged emails. Christian was so helpful and patient and the issue has been resolved. Really grateful for the help received.

Made things easy and price was great

After adding money to the online wallet i want able to make international calls.
Customer service solved a problem within the time frame advertised. It a shame the issue was there to start with

very bad customer service, they never reply email request. live chat is only AI, there is no live agent.

tried to port in old number twice, but still failed. and no customer service replied me!

Didn’t even get the service, paid and after 5 days they said it’s active and ended up using another company to get the service immediately I requested my money back from my bank so it’s bad experience

Cheap and decent reception. Hard to grt through on ohone lines to company though if you need to.

I requested to port my number over and this never happened

I too wish to express good price and delivery time. However I took out a 3rd Sim to use as a tracker as much as a 2nd phone. Once I realised I wasn't using it that much in fact not at all I wanted to cancel it. I went to my dashboard and wasn't able to find it. I there for sent messages to Mozillion to ask them to cancel it without any reply In days. I then rang the number offered and waited an age for an answer. Explained my situation was assured it would be sorted that day and I would get an email to confirm it had been cancelled. Aftered 4 days now I have heard nothing. Care of customers does not seem to be on their agenda. The price is right though.

Amazing customer service from Cristian, no nonsense straight to the solution.

Been with Mozillion almost 2 years now and can't fault them. Great service, very fast EE speeds and coverage and whenever I've had to contact them they have always been friendly and quick to give advice and support. I will definitely renew my SIM early next year. And don't forget their insane cheap prices, easily the best on the market. A great company and highly recommended.

Zero customer service via Platform. Here are my issues below as described to customer service - zero response - zero account access - and zero network access. This worked for 1 month then its all fallen apart.
Really unhappy with ypour service:
1. My account is offline and should have updated yesterday at the monthly update point.
2. I updated to UNLIMITED - twice and nothing shown on the platform.
3. I have emailed in 3 times and nothing comes back - just a note to say that you will contact me in 24 hours
4. The DATA USED feature in the dashboard does not work or load data available / consumed.
5. This is not working for me - how do i cancel my account and return my fees paid. I can send this email in a charge back via Credit Card if you dont respond again.
xxx name

UPDATE 28-09 So you see here - Moz finally 10 days later respond with a non specific reply to my note in TrustPilot - probably because someone has the job to clean up these bad commants.

In the meantime i spoke with Customer Services - they promised A to repay my 10GB overcharge fee - it has not been returned and B promised to put me on their Unlimited Plan - guess what - not happened either. Today is 28/09/26