Mount Cars Bewertungen 582

Used Mount Cars a lot this year for various airport runs.
Absolutely excellent…… always on time, polite and friendly drivers, nice clean cars and the communication is 1st class

Sorry Mount Cars - as a long time customer I have to write a negative review.
I booked a car to The Holly Hospital. It was essential I arrive on time but the car was over 15 mins late and I had to make alternative arrangements... 15+ mins may not seem a lot, but it is when you have an appt.
On contacting the office whilst waiting, I was told the car would be with me shortly and the app said it was on its way.... but nothing turned up.. It was so stressful especially when the car was booked in advance.

This taxi office is a complete mess—zero coordination, constant delays, and outright lies. They promise a car in “5-10 minutes,” but it never shows up on time, if at all. Calling for an update is useless; they just make excuses. If you actually need to be somewhere on time, avoid this service at all costs.

I booked via Minicabit app, for a 4 am transport to Tottenham Hale, where I had to take a bus to the Airport (4:30am). Everything was confirmed the night before, so I go to sleep, only to find out at 3:30 am that my ride got CANCELLED. No one called me, I simply got a text message saying sorry there aren’t enough drivers. Surely this is something you knew the evening before? I could have made alternative arrangements to reach the airport if I knew in advance? Thankfully kind Uber drivers still exist and I made my flight on time. If it were up to Mount Cars, I would’ve missed my flight entirely. Minicabit has never disappointed me before, so this is entirely Mount Cars fault

From the booking call to the driver arriving, everything runs smoothly. My elderly mum uses Mount Cars and they are fantastic with her. Thank you.

Excellent service.

Very polite and friendly driver. Comfortable driving experience.

The driver was very polite. The car was very clean and the ride was very comfortable

Reliable service and good drivers. We use them regularly for trips to the airport.

excellent service from booking to the actual journey.

I have used Mount cars for the past week, a regular journey into a London hospital every day.
From the very first telephone conversation, I found them professional. The drivers were always on time and very helpful.
Highly recommend and will use them again whenever I need a cab... 5*

I regularly use this service and find the company and
drivers to be very helpful and prompt with service

Very reliable! Drivers very efficient and friendly

When I booked with Emma it turned up as she said it would.
As being disabledave river saw it was struggling with dark and walking. He got out and help me get in

On time, great driver!

friendly staff and they are always reasonably priced and reliable

Quick to answer, driver was there in the time stated, was a good ride home