Moshulu Bewertungen 305

Absolutely superb! My parcel arrived the next day via Royal Mail. The suede mules are lovely, great colour & comfortable & beautifully packaged.

Awful sizing. Moshulu sizing is inconsistent even when you’re buying the same style in a different colour. I have just bought a 2nd pair of loafers in black and compared them to my indigo pair. Both supposed to be a 5.5 but the shoe length differs by about 2cms. I have given them feedback before about sizing but nothing improves. Such a shame but I probably will not be a returning customer.

First class customer service. Sandals required had sold out and lovely staff at local Moshulu shop unable to order for me. On-line search also indicated style in size required no longer available. A week later was very surprised to receive phone call from Honiton Customer Care informing me that a pair of sandals in my size had been returned to their depot and was I still interested. They were immediately posted to me and delivered by Royal Mail on a Sunday within 48 hours of the telephone conversation! Thank you Moshulu.

Just the BEST customer service and fabulous shoes too! Had to return a couple of things as they weren’t to my liking and both the exchanges and refunds were really simple and straightforward. You can talk to a human over the phone and they could not be nicer. Bent over backwards to help me.

Given a pair of slippers as a gift that wore through the heel within a month. Returned them, a process started 25/6, today 8/8 still no refund - just leaves a taste of mistrust when compared to another well known retailer return started 7/8, refund received 8/8 - others need to shape up. Certainly lost this household as a customer.

Amazing customer service when I called re a missing delivery. I found the delivery in the end but Moshulu went above and beyond to help me.

Bought twice from this company. First time found the shoes too narrow. Second time they sent me the wrong size! Won't be ordering again.

I bought sandals for the first time and had both of my heels made raw and red and extremely painful from a short visit in our nearest town. Moshulu customer services gave no apology and said they hadn’t had complaints relating to the style!

Arrived in timely manner, very well packaged sandals. Bought these white flatbed sandals as an alternative to lead brand as so much cheaper and tbh I preferred the style of Moshulu! I wore them for the first time and got a small blister on my toe but I guess they take a bit of time to wear in. Good quality sandals and white goes with everything! Can't wait to wear them on holiday in Italy :)

As a previous Moshulu customer I wanted a new pair of Moshulu shoes to replace a pair I had worn out.

We did a 15 mile diversion to go especially to the Moshulu shop in Petersfrield only to be told, rather abruptly by the salesperson, that the stores don’t do Men’s shoes and my only option was to order on line.

No mention of this on the website and a wasted journey. Looks like the new pair will be Birkenstocks as I’m not up for the Moshulu Men’s shoes , ordering, waiting, trying, don’t fit, repack then send back roundabout.

Fantastic sandals, so comfortable, the straps helped a lot with the hot weather! I love the colours such a cheery sight awaits on a beautiful sunny day!

Thank you also for the socks!

Wasn't sure where to write a review but wanted to say Darren from CS was so helpful. Lovely to speak to. I needed a larger size and had sent back my pair as an exchange. He checked stock just in case and established it was best for him to send out the size I needed now as there was a limited number of sizes left. Glad I called, thank you Darren :)

It's always difficult purchasing shoes online and I recently bought some shoes from Moshulu and had an issue. I contacted customer services who were quick to respond. I dealt with Zoe who was very understanding and a resolution was found. I would highly recommend and will definitely shop with them again.

Great customer service. Exceptional, in fact. I bought a sandal in indigo thinking it would be a dark navy but to me it seemed almost black. Vicky in CS said send it back and mark the returns note for her attention and that she’d have a look. She said she’d check warehouse stock to see if there was a pair that was more of a dark navy. She and her colleague Zoe did exactly what was promised. I was express shipped an alternative colour (at my request) because all of the indigo sandals were a tad darker than I needed. I love the Moshulu Bavaria sandals and after this really great service I will have no doubt at all about ordering from Moshulu again. Vicky and Zoe are great ambassadors for the company.

Bought a gorgeous pair of shoes from Moshulu which unfortunately weren't a great fit. Contacted customer services who sent me a returns label and I sent them back. A few days later I had a refund. Brilliant company with very nice staff!

Went into your store in trentham gardens.had a look around the assistant said hello I tried a pair of sandles on she came to me and said if you need help just ask .which I did I purchased the sandles which are lovely .the store is very clean very nice and pleasant staff not been in for ages but will definitely go again thank you xx

Easy to place order quick delivery the packaging is superb and the shoes are stunning the surf is so soft and the colour is vibrant

Very poor sizing. I bought clogs - both in size 5 but one was very large. Irritating to have to return items.
I have not had this problem with most shoe designs, but these particular clogs were in my opinion, badly designed

Great company. Quick delivery. Lovely mule slippers. Pretty box! 5 stars.

Slight delivery issue, however it was quickly resolved by Nathan crockwell. Exceptional customer service.