Poor fact sheet and product risk transparency e.g. if filtering on global fixed interest products, in most cases cannot see in what countries the “global” bonds are issued and the denominated currency... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Abysmal experience. New "improvements" were the opposite. They have no idea what advisors need. Inconsistent quality of data, brutal search refinement capabilities. Finally, I gave up. Went to canc... Mehr ansehen
Unternehmen hat geantwortet
The reviews of individual stocks, funds and ETFs are good. Their suggestions for investing are so-so, touting a good dividend payor who hasn't increased its divdend in years! But the real problem is... Mehr ansehen
Unternehmen hat geantwortet
Total rip off. I had cancelled my subscription and because they have a s***ty system, I still had to cough up $34.95, even though I screen printed my cancellation. Apparently I was supposed to get a c... Mehr ansehen
Unternehmen hat geantwortet
1.8
Mangelhaft
130 Bewertungen
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Il nuovo sito Morningstar è nettamente peggiorato
Il nuovo sito Morningstar è nettamente peggiorato, non è possibile ottenere i rendimenti per categoria dei vari prodotti. Confrontando i rendimenti dei vari fondi o ETF della stessa categoria i rendimenti generali della categoria stessa non corrispondono e sono incoerenti. Sito nettamente peggiorato e di difficile lettura.
2. August 2025
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at retail-intl-feedback@morningstar.com.
Thanks again for helping us improve!
Regards,
Morningstar
Morningstar has priced itself completely out of the market
I have used the watchlist functionality of Morningstar for probably 2 decades. Now these idiots apparently think that people are willing to pay $249 per year for this very basic functionality. Morningstar has now become obsolete as you can't use the watchlist functionality anymore without a paid subscription. They will loose millions of users on their platform and hence a lot of advertising revenue. This will go down in history as a major mistake. Morningstar is dead.
12. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com
Thanks again for helping us improve!
Regards,
Morningstar
Ha retirado la herramienta Mi Cartera…
Ha retirado la herramienta Mi Cartera que era estupenda para seguir mis propias inversiones desde fecha, precio de adquisición y venta, evolución personalizada, porcentaje de cada item en relación a cartera total, flujos de caja etc. Con más de una cartera se pierden los datos históricos de todas salvo una. Una pena, además de la incomodidad de haber perdido datos de cinco años
2. Juli 2025
Bewertung ohne vorherige Einladung
Han eliminado Mi Cartera
De repente Morningstar ha decidido eliminar el apartado "Mi cartera" de todas las cuentas.
Es una lástima, ya que era una opción muy útil para hacer el seguimiento de mis inversiones.
29. Juni 2025
Bewertung ohne vorherige Einladung
The site is informative, but some stuff is annoying
I like your site.. informative with most of the info i need to make my investment decisions. But a couple of things i would like to point out. Feedback link isnt working. And more importantly, every time i change or sort anything in my portfolios or watchlists, it asks me if i want to save it.. This is REALLY ANNOYING. I will save it when i want to. Stop asking me that!
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
Portfolio manager removed
Morningstar decided to remove the most useful functionality on their website. I cannot for the life of me understand why such a decision would be taken. Many investors have relied on this for years to follow up on their portfolio
17. April 2025
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at retail-intl-feedback@morningstar.com.
Thanks again for helping us improve!
Regards,
Morningstar
Their cancellation policy is very bad
Their cancellation policy is very bad. I cancelled on my subscription and they still went ahead to deduct from my balance and this went on for months. I was able to rectify it and recover my money with the help of the company in my profile picture.
21. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thanks for reaching out and letting us know about the issues you've experienced with our support. We're very sorry to hear that your expectations weren't met, and we completely understand how frustrating this can be.
Providing excellent support is very important to us, and it’s clear we’ve fallen short in this instance. We’re working hard to ensure our team is better equipped to assist you moving forward.
If there’s anything we can do to make this right, please don’t hesitate to get in touch at joe@morningstar.com or give us a call on +1 312 424-4288. We’re here to help and appreciate your patience as we improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
why cant i close my account??
why cant i close my account??? and i got charged $216.67????? after canciling my subscription ONE BIG SCAM!!!!
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on 1-800-531-4725.
Thanks again for helping us improve!
Regards,
Morningstar
Technical issues, no help. My premium sub is useless.
I have had nothing but issues with the canadian website and with my subscription. Even getting the subscription was a difficult process, and the call centre could not process my credit card. I wanted the premium subscription so I could unlock certain filters in the screening tools. However, I can not get the screening tools to work. No matter what paramters I change, I get the same list of stocks. I choose the 0-2% option in the yield filter and it defaults to >8%. Again, no change to stock list. This is just one of many problems I have encountered. There is no phone number fo customer service. I filled in the contact form to ask for assistance or a refund and the submit button did not work (I checked, and I have filled in the form correctly with all fields completed). I seldom write reviews but I am so pissed off with this. A complete rip off and a waste of $150.
17. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on 1-800-531-4725.
Thanks again for helping us improve!
Regards,
Morningstar
Mstar is really slow to fix problems
Mstar is really slow to fix problems I have experienced with exporting various views of my data to Excel. I viewed and downloaded a few views of my EOY data on 1.01.25. They downloaded all of the same view rather than what I was actually viewing. I advised them of an issue on 1.05.25 of the issue. They blamed my browser which I have regularly used for the same thing for many years, and very recently in November and December. It is now a couple of weeks later and the problem still is not fixed. I am a subscriber to the tune of about $ 250 per year. It's shameful that they are not fixing the problem, only telling me to dunce with their "work a rounds"
1. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
Morningstar España muy deficiente
Morningstar España o Morningstar.es es o tiene una web que a fecha de hoy 9 Enero de 2025 lleva como 10 o 12 días sin funcionar correctamente. No es posible hacer el seguimiento de la cartera de fondos porque se bloquea intermitentemente. Un desastre en palabras claras.
9. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for getting in touch and letting us know about the issues you’ve experienced. We’re genuinely sorry to hear that your expectations weren’t met, and we understand how frustrating this must have been.
For assistance with your concerns, I kindly request that you reach out to our support team directly at retail-intl-feedback@morningstar.com. They’ll be able to review your case and provide further clarification or options.
We value your input and take feedback seriously as we strive to improve. Please don’t hesitate to contact the support team for further assistance.
Thanks again for bringing this to our attention.
Regards,
Morningstar
Total rip off
Total rip off. I had cancelled my subscription and because they have a s***ty system, I still had to cough up $34.95, even though I screen printed my cancellation. Apparently I was supposed to get a confirmation, which I never got. The representative told me their policy didn't allow for refunds on monthly subscriptions and there was not much they could do. Anyways, nothing special about the information they sell. Crooks - they should be shut down.
1. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thanks for reaching out and letting us know about the issues you've experienced with our support. We're very sorry to hear that your expectations weren't met, and we completely understand how frustrating this can be.
Providing excellent support is very important to us, and it’s clear we’ve fallen short in this instance. We’re working hard to ensure our team is better equipped to assist you moving forward.
If there’s anything we can do to make this right, please don’t hesitate to get in touch at joe@morningstar.com or give us a call on +1 312 424-4288. We’re here to help and appreciate your patience as we improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
Inaffidabile
Premesso che il contenuto che viene fornito a fronte di un abbonamento Premium non vale la spesa operchè essenzialmente vengono forniti gli stessi dati in forma PDF, spesso per fondi di investimento non è presente neanche questa possibilità. A mia segnalazione mi hanno risposto che sono a conoscenza del problema e stan facendo del loro meglio (e vabbè...). Ho inviato disdetta per l'abbonamento e richiesta di non rinnovo e non ho risposta. Consiglio di evitare questa gente.
26. November 2024
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for getting in touch and letting us know about the issues you’ve experienced with our support. We’re genuinely sorry to hear that your expectations weren’t met, and we understand how frustrating this must have been.
Providing excellent support is a top priority for us, and we clearly didn’t meet that standard on this occasion. We’re working hard to ensure our team is better prepared to assist you in the future.
If there’s anything we can do to put this right, please don’t hesitate to contact us at retail-intl-feedback@morningstar.com. We really appreciate your patience as we work to improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
disdetta contratto premium
ho disdetto il contratto premium secondo le condizioni generali di contratto, con raccomandata ricevuta di ritorno e poi posta certificata, non hanno mai risposto e tantomeno rimborsato.
2. August 2024
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for getting in touch and letting us know about the issues you’ve experienced with our support. We’re genuinely sorry to hear that your expectations weren’t met, and we understand how frustrating this must have been.
Providing excellent support is a top priority for us, and we clearly didn’t meet that standard on this occasion. We’re working hard to ensure our team is better prepared to assist you in the future.
If there’s anything we can do to put this right, please don’t hesitate to contact us at retail-intl-feedback@morningstar.com. We really appreciate your patience as we work to improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
I wouldn’t give one star
I wouldn’t give one star, except that’s the only way I can actually make this review. Morningstar is highly complex, without customer service that can simplify the process of reviewing stocks and creating portfolios. I’ve had Morningstar for years and still barely know how to use it. I’ve wanted to cancel two or three times with lackadaisical customer service contacting me to solve any of my issues or to even cancel, no reply is standard procedure with my customer rep. In addition, now that I’ve finally reached him and badgered him for a week to call me back. He says I’m not allowed to cancel because I paid a yearly subscription so I have three full months over 350 a month that I’m not getting refunded. Say no to Morningstar there’s many many programs out there through outdated overrated and under serving.
30. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thanks for reaching out and letting us know about the issues you've experienced with our support. We're very sorry to hear that your expectations weren't met, and we completely understand how frustrating this can be.
Providing excellent support is very important to us, and it’s clear we’ve fallen short in this instance. We’re working hard to ensure our team is better equipped to assist you moving forward.
If there’s anything we can do to make this right, please don’t hesitate to get in touch at joe@morningstar.com or give us a call on +1 312 424-4288. We’re here to help and appreciate your patience as we improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
Very bad experience
Very bad experience. They arn´t even to upload Charles Schwabb portfolio.
Not recondeble
28. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
Morningstar, data errors and faulty stock screener
Morningstar publishes incorrect data on stocks and takes years to fix problems, if ever. (1) Add some dividend-paying stocks stocks to a watchlist, download the list each day and compare to previous day, watch the dividend amount and the dividend yield. It is the *div amount* that fluctuates each day, not the yield! Mstar support says they calculate the div amount from the price and the yield (so where does Mstar get the yield and isn't it the co that declares the div amount?). The problem was reported almost two years ago and is still not fixed. Do a web search for "morningstar dividend wrong andy fraser" (2) The advanced stock filters don't work, was confirmed as not working by Mstar in a shared desktop session close to two years ago, still not fixed. Sites such as Seeking Alpha, Investing.com, Barchart.com are more functional, have more data, have more accurate data, are more affordable, and support is more responsive. Mstar is ok for their ratings, but not their data or stock screener.
1. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
Morningstar for such a large global are atrocious
Morningstar for such a large global outfit are an absolute mess and disgrace . Subscription is supposed to include detailed Analysts and research data which I am paying for. However the system info broke down 4 months again and despite constant promises it would be fixed and a top team are working on it, nothing has happened. All requests to treat the matter as a Complaint are completely ignored. Must be one of the worst Customer services organisations on the planet. The same info system has broken down 6 times over the past few years, you get told its your system at fault, it never is ! They have to repair it in the end every time. Dont touch with a bargepole, appalling organisation
22. April 2024
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for getting in touch and letting us know about the issues you’ve experienced with our support. We’re genuinely sorry to hear that your expectations weren’t met, and we understand how frustrating this must have been.
Providing excellent support is a top priority for us, and we clearly didn’t meet that standard on this occasion. We’re working hard to ensure our team is better prepared to assist you in the future.
If there’s anything we can do to put this right, please don’t hesitate to contact us at ukretailsupport@morningstar.com. We really appreciate your patience as we work to improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
Utterly Hopeless Service (Took 2x subscription and seem unable to refund)
Website has no facility to subscribe if you've already had the free trial. Only solution was to phone (yes, phone) where eventually (a day or so later) someone took my credit card details, then told me there was a systems problem and would phone back. Needless to say they didn't, and I discovered they'd taken 2 premium subscription payments - and the website still had me at the free subscription. After calling them again, I had to submit a copy of my bank statement (yes, really!). Still no communication from them - I'm now going to have to get the bank involved to recover the funds. DO NOT WASTE YOUR TIME
5. April 2024
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for getting in touch and letting us know about the issues you’ve experienced with our support. We’re genuinely sorry to hear that your expectations weren’t met, and we understand how frustrating this must have been.
Providing excellent support is a top priority for us, and we clearly didn’t meet that standard on this occasion. We’re working hard to ensure our team is better prepared to assist you in the future.
If there’s anything we can do to put this right, please don’t hesitate to contact us at ukretailsupport@morningstar.com. We really appreciate your patience as we work to improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
Absolutely useless customer support. Don't waste your money.
Absolutely useless customer support. Portfolio performance tracking price lookup fails to return a quote for a fund, the result being the whole portfolio performance cannot be monitored. Have raised it and escalated it over the past 3 moths or more. No updates provided unless chased and no fix provided. They are clearly not working on it. CEO was appointed because he's an excellent leader. Not from where I'm sitting.
9. April 2024
Bewertung ohne vorherige Einladung
Antwort von Morningstar
Thank you for getting in touch and letting us know about the issues you’ve experienced with our support. We’re genuinely sorry to hear that your expectations weren’t met, and we understand how frustrating this must have been.
Providing excellent support is a top priority for us, and we clearly didn’t meet that standard on this occasion. We’re working hard to ensure our team is better prepared to assist you in the future.
If there’s anything we can do to put this right, please don’t hesitate to contact us at ukretailsupport@morningstar.com. We really appreciate your patience as we work to improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.