Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Glen was lovely and friendly and answered all my questions. I have had mobilty scooters before but this time I wanted one which did not come in parts but light enough to get into the boot easily. I... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I purchased my mobility scooter a year ago and got a letter to remind me the annual service was due. Monarch responded promptly and came to my home to do the service. Everything worked very well and m... Mehr ansehen

Bewertet mit 3 von 5 Sternen

A bit disappointed that I had to chase delivery up. It was supposed to be today but is now tomorrow. A pity nobody told me this while we have sat in all day waiting.

Bewertet mit 5 von 5 Sternen

I made an enquiry and they phoned as soon as they next opened. They answered my questions. I then ordered the item (hoist), which was dispatched and arrived the next day. I received another phone... Mehr ansehen

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung
  2. Lieferant medizinischer Geräte

Vom Unternehmen geschrieben

Monarch Mobility is the UK’s leading specialist mobility firm, established back in 2001, we have the experience and expertise to help you decide which scooter or powered wheelchair is most suited to your individual budget and requirements whilst providing excellent service and support nationwide so you can rely on us to keep you mobile.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

139 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great company. Great staff.

I have never come across such a friendly, helpful company in years. From Ian, the demonstrator, to Andy who got my order out really just as needed to Matt, who helped me (3 phone calls) to sort out assembly hitches.
I simply cannot thank them enough and I urge MM management to remember the Christmas is coming.
Thank you guys , your all great

29. September 2025
Bewertung ohne vorherige Einladung
Monarch Mobility-Logo

Antwort von Monarch Mobility

Thank you so much for such a wonderful review! We’re absolutely delighted to hear how well Ian, Andy and Matt looked after you — we’re very proud of our team and it’s great to know their efforts made such a difference. Your kind words (and Christmas reminder!) have certainly made us all smile.

Kind Regards,
The Monarch Mobility Team

Bewertet mit 5 von 5 Sternen

HiI would like to thank monarch for…

Hi I would like to thank monarch for helping us when we came to the shop to look for the scooters we wanted,The staff were very helpful when we bought the scooters which were delivered on Friday the driver was great and very helpful I couldn't thank him enough, Thank you Monarch Mobility. 😃😃😃

24. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Monarch Mobility

Thank you so much for your lovely review! We’re delighted to hear that our team made your visit enjoyable and that your scooters were delivered smoothly. Enjoy your new scooters!

Kind Regards,
The Monarch Mobility Team

Bewertet mit 5 von 5 Sternen

Excellent customer service

Glen was great! He explained everything clearly and answered all my questions. Time was not an issue as he guided me through the operating procedure to ensure my comfort and safety. I now feel confident to use my electric wheelchair independently for trips into town. Excellent customer service. Thank you.

24. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Monarch Mobility

Thank you for your wonderful review! We’re so pleased to hear that Glenn took the time to guide you through everything and ensure you felt confident and comfortable using your new electric wheelchair. Your safety and independence mean a lot to us, and we’ll be sure to pass your kind words on to him.

Kind Regards,
The Monarch Mobility Team

Bewertet mit 5 von 5 Sternen

Glen the gentleman that came to see me…

Glen the gentleman that came to see me was a great guy, Glenn put my mind at rest as I do tend to panic a bit, Glenn put my mind at rest with out me realising we had a natter and a cuppa and a laugh, With out a doubt it was nice to meet him and if it was done by scoring I would give him eleven out off ten and I will say a big thank you to Glenn for all his help he is a top man and a pleasure to meet him a big thank to you all and Glenn.

17. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Monarch Mobility

Thank you for your kind and thoughtful review. We’re delighted to hear that Glenn made you feel at ease and took the time to provide such reassuring and friendly service. It’s wonderful to know his visit left such a positive impression — we’ll be sure to share your feedback with him.

Kind Regards,
The Monarch Mobility Team

Bewertet mit 5 von 5 Sternen

New scooter

Glenn was very pleasant and helpful. He explained and demonstrated clearly how to use the new scooter. Would recommend Monarch Mobility.

12. September 2025
Bewertung ohne vorherige Einladung
Monarch Mobility-Logo

Antwort von Monarch Mobility

Thank you for your kind review. We’re so pleased to hear that Glenn provided such clear and helpful guidance when demonstrating your new scooter. We really appreciate your recommendation and will be sure to share your feedback with him.

Kind Regards,
The Monarch Mobility Team

Bewertet mit 5 von 5 Sternen

Glenn gave us a demonstration

Glenn gave us a demonstration, gave clear and thorough instructions and advice on do's and don'ts of how to use the power wheelchair. He was able to answer all of our questions. We found him to be friendly and professional in everything he said. Would recommend Monarch to friends, family and others.

9. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Monarch Mobility

Thank you for your excellent review. We’re delighted to hear that Glenn provided such a clear and thorough demonstration, answering all your questions and offering helpful advice. It’s great to know you found him both friendly and professional. We truly appreciate your recommendation and kind words.

Kind Regards,
The Monarch Mobility Team

Bewertet mit 5 von 5 Sternen

The kid man

The gentleman was very informative and understanding. He was very polite. All round brilliant experience

8. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Monarch Mobility

Thank you for your lovely review. We’re so pleased to hear that you had such a positive experience and that our representative was informative, understanding, and polite throughout. We really appreciate your feedback and kind words.

Kind Regards,
The Monarch Mobility Team

Bewertet mit 5 von 5 Sternen

Excellent service and great advice at…

Excellent service and great advice at the store on Boothtown Road Halifax

5. September 2025
Bewertung ohne vorherige Einladung
Monarch Mobility-Logo

Antwort von Monarch Mobility

Thank you for your great feedback. We’re delighted to hear you received excellent service and helpful advice from our team at the Showroom. Your kind words are very much appreciated.

Kind Regards,
The Monarch Mobility Team

Bewertet mit 5 von 5 Sternen

Glen came to demonstrate the scooter…

Glen came to demonstrate the scooter and he was very helpful he explained everything to me and I would highly recommend him.

5. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Monarch Mobility

Thank you for your kind review. We’re so pleased to hear that Glenn was helpful and took the time to explain everything clearly during your scooter demonstration. We really appreciate your recommendation and will be sure to share your feedback with him.

Kind Regards,
The Monarch Mobility Team

Bewertet mit 5 von 5 Sternen

Wonderful gentleman explained…

Wonderful gentleman explained everything I needed to know about my delivery of new Genie AUTO Scooter. Really helpful. Gave me some tips I wasn't aware of in general about charging the battery. Great Scooter. Great Company. Very pleased with the help I got from Mr Jones. Lovely Gentleman. Company is lucky to have him. He's a credit to the Company.

3. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Monarch Mobility

Thank you for the lovely review! We’re so glad you’re enjoying your new Genie Auto. We will pass your kind words on to Martin!

Bewertet mit 1 von 5 Sternen

Don’t buy poor back up

They may be great at selling you a Scooter but try and get an engineer for a fault no one can give a straight answer why you just can’t book an engineer and local agents can’t help as only monarch seem to have access to parts for a scooter just over a year old. Sorry I purchased from them

22. August 2025
Bewertung ohne vorherige Einladung
Monarch Mobility-Logo

Antwort von Monarch Mobility

Thank you for your feedback, and we’re truly sorry to hear about your experience.

We aim to provide reliable support for all our customers, and it’s concerning to hear that you’ve had difficulty arranging for an engineer and accessing parts.

Unfortunately, we’re unable to locate your details in our customer database, so we’d really appreciate it if you could contact us directly at 01422 323888 with your order information.

Your satisfaction is important to us, and we’d welcome the opportunity to make things right.

Kind regards,
Monarch Mobility Ltd

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, Phil knows his stuff. Nothing was too much trouble

22. August 2025
Bewertung ohne vorherige Einladung
Monarch Mobility-Logo

Antwort von Monarch Mobility

Thank you so much for your kind words! We're delighted to hear you received excellent service and that Phil was able to assist you so well — we'll be sure to pass on your feedback to him.

Bewertet mit 5 von 5 Sternen

wonderful service and great product

wonderful service and great product

21. August 2025
Bewertung ohne vorherige Einladung
Monarch Mobility-Logo

Antwort von Monarch Mobility

Thank you for your lovely feedback! We're so pleased to hear that you're happy with both the service and the product. It means a lot to us.

If there's anything else we can help with in the future, please don’t hesitate to get in touch.

Bewertet mit 5 von 5 Sternen

Glenn came to help me decide which…

Glenn came to help me decide which scooter suited me best. At no time was I pressurised. Very friendly, polite, respectful and helpful.
The company as a whole is going beyond to help me get my scooter for my holidays. First class all around

15. August 2025
Bewertung ohne vorherige Einladung
Monarch Mobility-Logo

Antwort von Monarch Mobility

Many thanks for your feedback. I will ensure it is shared with Glenn! Enjoy your holidays.

Bewertet mit 5 von 5 Sternen

So easy to arrange a demonstration.

So easy, I had a lovely professional guy come to my home with a scooter which I tested, he walked along side me guiding me with clear instructions about safety.
I would highly recommend monarch mobility to family and friends.
5* service.

13. August 2025
Bewertung ohne vorherige Einladung
Monarch Mobility-Logo

Antwort von Monarch Mobility

Thank you for your feedback! I will ensure it is passed onto Martin. Enjoy your new scooter!

Bewertet mit 5 von 5 Sternen

This is our second mobility scooter…

This is our second mobility scooter from Monarch and once again the service was amazing. Dave arrived early and was a delightful man. Knowledgeable, and understood what type of scooter we needed. We’ve had a Mojo for four years but it was too heavy for me now. The Genie Ultra light is perfect and I was easily able to get it into the boot of my car. I look forward to many happy days out on Genie.

28. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

You need to buy from Monarch Boothtown!

I have had a scooter before and wanted to upgrade. The staff were MORE than helpful. I had a slight issue with the new scooter and the after sales were second to none. I am actually in awe of their prompt customer service. I have no hesitation in recommending them for any of the things they provide. I would be totally confident buying anything from them!

23. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Came to help out with a monarch scooter…

Came to help out with a monarch scooter , solved the problem however was able to help further with advising helping me to purchase a scooter much more suited for my needs
The sales person, Dave, extremely helpful, friendly, knowledgeable would highly recommend

23. Juli 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr