MomentsMade Bewertungen 

163
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The contact was so personal, I felt like Irwan actually cared and was genuinely grateful for my order. Delivery was swift and I was kept informed about when I would receive my order. When it did arriv... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought this for my husband's 30th birthday who just became a dad. He loved it. I needed to check something before I proceeded with the request and the customer service was great. The quality is al... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Amazing company and product. The sweatshirt was of great quality. The colour, just beautiful. The delivery was quick and I'd paid extra for the writing on the sleeve and it was worth every penny.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

My product has a fault with the outline of the design not complete. Have sent 2 emails and a Facebook message over the course of a week asking for this to be resolved, no response to any of my message... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschenkeladen

Vom Unternehmen geschrieben

We create hand-drawn outline arts of your memorable moments keeping your sweet memories close to your heart 💕


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

163 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(163)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very good quality

Very good quality! And you can feel the passion from the owner! Definitely will order again for the whole family!

15. Juni 2025
Bewertung ohne vorherige Einladung
MomentsMade-Logo

Antwort von MomentsMade

Hi Coco! This is so special and thank you so much for taking time to leave us a review! It's been a pleasure to work on your order and creating such special gift for Father's Day, and also early / late Mother's day for you too :)

Please take care and stay in touch, as your support means the world to me! Thank you.

With love and gratitude,

Irwan
Founder

Bewertet mit 5 von 5 Sternen

Great experience shopping at moments made!

From start to finish the experience of shopping was great - everything felt very personalised and you can tell the passion the team have for the business! The communication was great and delivery was prompt, and the item was of v. good quality :)

13. Juni 2025
Bewertung ohne vorherige Einladung
MomentsMade-Logo

Antwort von MomentsMade

Thank you so much for taking time to leave this review, this means so much! My wife and I are so grateful that you love your order and enjoyed the whole process. Thank you once again, and excited to capture your other special moments soon ❤️.

With love & gratitude,

Irwan - Founder

Bewertet mit 5 von 5 Sternen

Personalised hand drawn t shirt

Love the personalised t shirt which was hand drawn from a photo I submitted and I was really pleased with the result. Also received a personal video message from the founder the the company which was a nice touch and feels great to support such a lovely independent company.

29. Mai 2025
MomentsMade-Logo

Antwort von MomentsMade

Hi Tilly, Thank you so much for taking time to leave this review, this means so much! My wife and I are so grateful that you love your order and enjoyed the whole process. Thank you once again, and excited to capture your other special moments soon ❤️.

With love & gratitude,

Irwan - Founder

Bewertet mit 5 von 5 Sternen

Comfort

My partner passed away atjust 30 years old very unexpectedly in February. This is the second purchase I’ve made from moments made. The 2 hoodies I’ve bought just bring comfort, they are my favourite and the quality of them is amazing

5. Juni 2025
Bewertung ohne vorherige Einladung
MomentsMade-Logo

Antwort von MomentsMade

Hi Keera, once again please accept our condolences for the passing of your partner. We're beyond grateful that our work can bring comfort in such challenging period, and we're so happy to hear that our work is way beyond just a thread on a jumper, but a memory being sewn and becomes that reminder of the love you have. Please stay in touch Keera and take care! Speak to you soon!


With gratitude and love,

Irwan - Founder

Bewertet mit 5 von 5 Sternen

A hoodie to keep

My better half is in love with his personalized hoodie.
The quality is amazing and it makes a perfect forever memory.
Thank you to the team for keeping us updated about the order and delivery progress.
We can only recommend MomentsMade to everyone who wants to surprise someone they love or even get something amazing for themselves.

27. Mai 2025
MomentsMade-Logo

Antwort von MomentsMade

Hi Julia, thank you so much for your review. Hearing this makes me smile so wide today, knowing that our artwork has captured such a special memory and becomes that daily reminder. Thank you so much Julia for supporting my dream business, THANK YOU!.

With love & gratitude,

Irwan - Founder

Bewertet mit 5 von 5 Sternen

Memories of Dusty

My son sent a photo of My very loved dog Dusty which was imprinted on a sweatshirt.Was such a lovely memory sweatshirt top notch . Her name on the sleeve with red hearts . Heartbroken but the best gift.

8. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I left this review on their website but…

I left this review on their website but they've hidden it, so I've gone from a two star rating to one.

I was excited to order a customised t-shirt as a gift, but unfortunately, the experience has been a little disappointing. I knew you didn't get to see or approve the customisation before it’s printed, which other embroidery companies do allow, but thought I would trust the process. The outline on my t-shirt didn’t turn out as well and missed some key details from the photo that badly portray the person I'm gifting it to. Sadly, they told me there’s no option to make changes either unless I buy another one, so I’m now stuck with quite an expensive t-shirt that I’m not sure the gift recipient will like. The quality of the t-shirt itself is also not great — it feels quite thin, and the colour I ordered (navy) looks black in person, which wasn't what I was expecting.

18. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Emotional Gift

Got quite emotional opening this gift for my mum! The embroidery of something so personal, like loved ones, is really special and unique. Momentsmade took the only photograph of my parents with all 7 of their grandchildren and turned it into a wearable sweater that I know my mum will treasure!

14. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Disappointed

The website claimed it would arrive by Mother’s Day, it didn’t.
Also I paid £20 extra to have my sons writing embroidered on the sleeve, it’s appalling quality. You can’t read what it says and it’s all coming away from the jumper.
I have emailed twice and yet to get back to me. Yet I’ve received multiple emails to review my product. I would appreciate someone getting back in touch with me.
Such a shame, we’ve had a couple of jumpers from here before and loved them. Very disappointed in this one. Don’t know what’s gone wrong.

5. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

good product. Disappointing service

I was happy with the product but the delivery was late. i got a notification on Wednesday saying the order was dispatched but i didn't get delivery until the following Monday, despite the 48 hour delivery service paid for, the day after mothers day. I was unable to get a response when trying to contact people to get an update

26. März 2025
Bewertet mit 5 von 5 Sternen

The most incredible gift I’ve ever…

The most incredible gift I’ve ever purchased. I ordered a gold pendant for my grandmother with a photo of her 3 children, one of which we sadly lost recently and I know how much it hurts my grandmother but this one photo is so special to her and to now have that image on a wearable beautiful gold pendant is truly incredible. What an incredible business momentsmade is, enabling the creation of gifts that are truly breathtakingly special. My grandmother will be overjoyed as will others who see the gift at her birthday. Thank you for such a unique gift.

25. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Everything I wanted and MORE!! Thank you all so much 🤍

I ordered a jumper for my boyfriend after his dog passed away with a photo of him and his dog on the front and his dog’s paw print on the sleeve. We received the jumper today and just wow 🤩 the quality, the detail, the thought and care they put into this jumper is amazing! Irwan and his incredible team have made a sad moment into to such a special memory and I honestly can’t thank them enough! It was such a lovely surprise for my boyfriend

The customer service was also brilliant! Quick to respond, understood what you are asking for, so thoughtful and caring and made the process so much smoother. I can’t fault them one bit!

I will definitely be ordering again in the future! The quality you get for the price is amazing!

Thank you all SOO much 🫶🏻

24. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Absolutely appalling service

Absolutely appalling service. Ordered in time for a birthday present. received an email to say it had been posted but no tracking details. Multiple attempts to contact the company. 2 weeks later the email to say they have lost my picture but yet tell me my order has been posted. Asked for a refund but don't hold out much hope. Avoid at all costs!

21. März 2025
Bewertung ohne vorherige Einladung
MomentsMade-Logo

Antwort von MomentsMade

Hi Nicki! Thanks for your honest feedback. I'm really sorry that due to missing photo we couldn't complete your order in time. I wished that we could still work on your order, however we understand that you have opted for a full refund. Please take care and we hope that we could work on your future orders and ensure that we sent an email as soon as we noticed that the photo you uploaded wasn't uploaded properly.


Many thanks,

Irwan
Founder

Bewertet mit 5 von 5 Sternen

Amazing experience

Great service, I messaged with a photo to ensure it would be a good fit and they got back to me the next day. The quality is excellent and I loved that they added a printed photo of the image used also. Can’t wait to use again! Shipping did take a while but ordered far in advance so not a problem and expected as it’s a small business.

18. März 2025
Bewertung ohne vorherige Einladung
MomentsMade-Logo

Antwort von MomentsMade

Hi Sian! Thank you so much for your feedback. I'm so happy to hear that you're loving our artwork! We will definitely continue working on our shipping. It's such a privilege to be able to work on your order. Thank you for supporting my small business, it means a lot for me 🙏🏽❤️.


With love & gratitude,

Irwan
Founder

Bewertet mit 5 von 5 Sternen

I bought it as a birthday present for…

I bought it as a birthday present for my husband, using one of the coolest photos he had with our dog (that passed away 2 years ago). He absolutely loved, I could see from his expression was something he didn’t expect at all and it made him so happy. It brought tears to my eyes, what a lovely memory ❤️

1. März 2025
MomentsMade-Logo

Antwort von MomentsMade

Hi Barbara! Thank you so much for your feedback. I'm so happy to hear that your husband is loving his gift! It's such a privilege to be able to work on your order. Thank you for supporting my small business, it means a lot for me 🙏🏽❤️. I hope that our artwork can always keep their memories alive for many years to come!


With love & gratitude,

Irwan
Founder

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