MODE Auto Concepts Bewertungen 298

Great local supplier for M2 g87 parts as overseas suppliers have huge/overinflated delivery costs. Parts were as detailed, looking forward to more g87 parts being available.

Delivery was also very efficient and cost effective.

Can’t fault them, great customer service and great pricing. Helped me import an exhaust from Austria with no hassles, arrived quickly and sounds amazing!

I Have basically Built My Bmw 435i Into A Monster Using Parts That I brought From Mode Auto Concepts, Product Quality is 10/10 Service From The Mode Team is 100% Alongside Delivery Times.

Great website, easy to order and received exactly what I ordered very quickly. Very efficient and professional.

I purchase a MHD from this store $155.00 in December 2023. It was sent to the wrong address, even though I sent them an email 5 minutes after purchase advising correct address, which they did not rectify or acknowledge. I tracked the order with courier (Couriers Please) and they advised the item was lost, and was sent back to MODE, I sent the several emails, which they did not acknowledge or respond to requesting a refund or replacement. all I got was silence. so basically they stole my money and customer service does not exist. there is no phone number listed to call them on and they hide behind emails, quite frankly they do not deserve ant stares what so ever, so please be mindful of the experience and buy your goods elsewhere. they are just a pack of thieves. after this experience they invited me to write a review. I told them in an email I would do this.

Fast shipping with good quality product.

Received within 14 days which is very good considering where I live and the downpipes are great.

Great products and will continue to purchase. Missing hardware put of a s55 charge cooler kit(missing key screws to hold in sensor for the car to actually run) and I was told a mechanic should be supplying the missing items for me??? I have spent nearly 7k in a month here and i get an answer like the missing hardware was my fault?? How wild. Aftersales don't exist, ignored emails, and repeat the same questions over and over again. Dissatisfied to say the least.

Update nearly 10k spent and all my mode gear is great quality so I couldn't give such a low rating for a decent company. I do still think the communication needs work.

Timely delivery & sturdy packaging. V-brace covers arrived in perfect condition and the color is perfect.

Mode has always been very responsive to communications and questions. Their delivery is extremely fast and product is second to none!

Poor customer service
Not expecting to get my missing items anymore, been a month patiently waiting for reply.

They will only reply when u give em 1star then will ask u too delete it

The boys were at the shop to help me collect my order. Were great to chat to and were very knowledgeable

product is always good and price

I arrive before the date, and I arrive in good quality.

Very poor after sales assistance. Quite obviously a B2B wholesaler that is trying to dabble in ecommerce for B2C. It misses the mark. I paid a quite high delivery fee to get expedited shipping. A warehouse stuff up on their end meant I received the wrong product. It took this company 2 months to rectify, the whole time I had to chase.
Never once did I receive a decent apology or an offer to refund the exorbitant delivery fee I paid.

I'll just purchase from EUR or USA in the future. Stay away.

Quick shipping, quality products.

I recently had my M4 in for a service and oil filter housing oil leak With Apex Autoworks and as a result Cees identified a leaking water air intercooler leak, he recommended a MODE replacement and had it delivered same day and fitted following, Great service and a great upgrade from MODE