Mocka - New Zealand Bewertungen 317

Instructions were incomplete, especially for the orientation of the drawer slides.

Great service and product. Im happy with the high chair but it would have been perfect if it had one more rail to lift theogony of it a bit more.

Exactly how how expected it easy assemble looks great love it

This little beauty allows me to keep necessities on the top and all the detritus of my life invisible in the 2 drawers. It is a perfect size, with great generous drawers. The instructions to put it together and the design of HOW it went together were ingenious and my troubled brain really enjoyed the workout. No issues with the things that push the drawers open and shut. The little screw bit worked like a charm. Thanks so much. We love them.

Giving it even one star is too much.

This kind of low-grade, garbage-level product is being sold at a mid-range price.

Getting scammed once is enough.

The smell of the product is guess from fumigation? Have washed all parts but can't get rid of it and has transferred to my clothes.

The dresser I got was good quality for the price and easy to set up with an electric drill

Furniture was super easy to build and it looks great in my home! Arrived really quick with no issues as well

Disappointed with the rough finish of this little table, also the top of mine looks like it had holes that had filler added, so not the nice wood ring look or smooth golden stain as shown online. I could not return as I bought for $110 on clearance.

Fast delivery. This bed is super solid, well made and extremely cute. My 3 year old son loves it and has been sleeping all night in his new cosy bed!

The Noosa Rattan Storage Bench Seat is exactly what I was looking for. It perfectly matches my expectations in both style and functionality. The design is beautiful, the quality feels solid, and it adds a lovely touch to my space while providing practical storage. Highly recommend!

The team were fantastic especially Harriet from the head office in Christchurch. She is an amazing asset. I have a business that customer experience is fundamental to its operation and I would employee her. She was amazing.

I love my Avoca six-drawer - it looks sleek and the colour blend looks good and up to date. The top drawers are touch open and the lower ones - you have to pull out but that suits me because it keeps little fingers out. Great price and a good loooker - easy to put together.

Recommend to anyone wanting that extra set of drawers.

I ordered the tall boy drawers and reviews on the Mocka website were all good. The drawers were a nightmare to put together in part because the wood quality is cheap and it brown in four places when I put it together! The drawers don’t close properly and I feel like the whole thing is going to collapse of if I put clothes in it. Overall I would not recommend , I have lived Mocka in the past (years ago) but it’s seems the quality has severely reduced. Dot. Waste your money.

This is one unique design very admired by a lot of people that have seen it.

The service was great and the order was delivered in a short amount of time.
The Highchair Harness is good but doesn't have enough length variation, otherwise it works well as a harness.

Bad quality. Similar to cheap Chinese knock offs of IKEA. Our draws barely lasted a year with the bases warping and hard to fix. Not worth the price we paid for them.

Basically might as well save money buying warehouse furniture for the same quality of pay for high end for lasting quality.

I’ve been a repeat Mocka customer, but this order has been very disappointing. My desk was delivered to the wrong address — I even confirmed this with the recipient and gave Mocka all the details. The courier has since accepted in writing that it was their fault, yet Mocka still refuses to send me a replacement.

Instead, I received this response from Mocka:
“At this stage, we are still awaiting the outcome of the investigation and claim regarding the non-delivery… once the investigation has been finalised, we will be in touch to outline the options available for resolution.”

What does that even mean? Does it mean I may not get a desk at all? Weeks later, I am still left waiting with no certainty of an outcome. For a $200 order, the process has been unnecessarily slow and unhelpful. Once it was clear I never received my desk, and the courier confirmed it was their mistake, I expected Mocka to stand behind their customer and send a replacement. Instead, I’ve been left questioning whether I’ll ever see the product I paid for.

Looks like I'm not the only one.

You've lost a loyal customer Mocka. Was it worth it?

We have bought several items from mocka and have had a great experience every time will always tell people how great they are

Buddy stool is a well made and attractive item
Also,it is the Purrfect height, size ,and shape for my elderly cat to snooze on