Mobi City Bewertungen 

Productos semi nuevos arreglados. NO COMPRAR NUNCA.

Muy buena comunicación con e-mails durante todas las etapas del proceso de compra. Rapidez, compra el miércoles y entrega el miércoles siguiente.

Unfortunately I am going to repeat most of the bad reviews to date. I bought my son a Nokia Lumia from this 'company' and when it arrived it was clearly an import however we thought we would give them the benefit of the doubt as it seemed ok at first. However less than 2 months down the line, it has suddenly developed a faulty LCD screen which has definitely not been caused by us. One minute it was fine, the next unusable. I contacted the company by email only to receive a response that it was not a fault covered by the warranty so I called them and after 6 attempts, the phone was finally answered by someone who was quite obviously at home with children - not quite the professional company I was expecting. I was told again in no uncertain terms that it would not be replaced or repaired without a cost to myself and when challenging her with the fact that the item is quite obviously a cheap import, she stated that she would not argue and would not offer any resolution without a cost to us. This 'company' is obviously making money through selling cheap imported copies of the real thing and falsely advertising, i only wish i had read all these reviews before purchasing from these rip off merchants. I am now pursuing this through paypal.

My situation is similar to the one below. Clearly the company has money problems. DO NOT USE THIS COMPANY. Mike

Hi everyone

please i am warning you from this SO RUBBISH company (MOBICITY)

i ordered from them lumia 640XL on 12/8/2015,and paid extra for delivery.
2-5 working days.after waiting 7 working days not received anything.

finally,i wrote to customer 3 times,and cancelled the order.

i got reply from them and said i will get my money back asap.

Guess what?

till today 28/09/2015 still no money

i had to call my credit card company and explained to them,and sent them a copies of the emails i sent to (mobicity)

i created with my Bank a (Dispute)application,to get my money back from this rubbish (mobicity).

please do not waste your money and wait for the item you will never receive

i would give them (-minus 5 star) if i can.

you have been warned,do not make the same mistake i had done

my kindest regards
habs

I wish I could give them zero, as their service is terrible.

Had a broken device. Took over two months to have it returned. They kept saying "we will get an update for you". But don't hear from them. Suddenly, with no notice, it got returned.

I hope someone reads this before using them - I wish I had!

They're so rubbish, I hope they go bankrupt so they can stop being cr@p!

Returned item for repair still unsorted after 3 moths and they have the worst customer service that I have ever experienced. WARNING DON'T EVER BUY FROM THIS SITE!!!!!

had a very bad expierience. Ordered an expensive smartphone, it came after 2 months, didnt work. A month later I recieved a working phone. 9 months later the same problem. They tell me the warranty has expiered. European warranty is 2 years. not 9 months.
BAD SERVICE
CRAPPY PHONES

I made my order on the 14th December, well before the date given on their website (19th December) that orders have to be received for GUARENTEED delivery before Christmas.

On the 22nd December I had not received the product so I spoke with them via their live chat. I must say the person I spoke to was helpful and apologetic and promised to email me an update as soon as they had one. During this conversation I asked for the cancellation policy IF I need to cancel it, a big emphasis on the IF.

I then get an email saying the order has been cancelled as they cannot fulfil my order before Christmas! Not at any point did I say this is what I wanted to happen, though I made it clear this may be an option.

I then spoke to the same person on live chat who said it was managements decision and was again very apologetic for the way I was treated.

Having the present arrive late would have been very troublesome, not receiving it full stop is disastrous. Had I not got in contact, I would not have been told it would not be fulfilled before Christmas! Horrible experience all round.

I am not satisfied with the way I'm being treated by MobiCity UK. They gave me no information as to the progress of my refund. They could not confirm receipt of the unit, or advise at what stage of the refund process the unit was at or where it currently is. I returned the unit 8 days ago. I have called 0161 883 0499 and spoken to Jessie, who says he has no means of telephoning a manager, and that Mobi City does not have a complaints procedure. He will not give me contact details for a manager. I want to raise a complaint and speak to someone in authority. I have tried to instigate a web site chat 4 times today and on each occasion I have been cut off. I suspect that this is because they recognise that it is me. I will keep attempting to contact them until I can speak to someone in authority.

Would not use this company ever again. Website says dispatch within 3 days. One week later still haven't dispatched. Spoke to them and apparently dispatched within 3days means their supplier will dispatch the goods to them in 3days and then they send it to you.

I purchased a 'genuine leather' case for my Nexus 10 from MobiCity.

- Item ordered on 20th February and delivered 6th March - no correspondence or updates - I had to chase them

- Item was promised to be delivered on a particular date - when it hadn't arrived I called and was informed that it would now be sent a week later. I needed the case for a trip which with the delays meant I couldn't take it with me

- When the item arrived it was of poor quality and it was NOT genuine leather - as stated on the website.

I won't buy from these guys again - and I'd advise using caution if you consider doing the same.

While CPW, Phones4u & Expansys are out of stock (and £20 more expensive), I ordered my Samsung Galaxy Note 2 from Mobi-city yesterday and I received it in less than 24 hours!

This is my first time using Mobi-City and I am impress. I will definitely buy from them again.

Phone was delivered in good time and was fully tracked all the way so I knew where it was and when to expect delivery.
Great service and pricing.