Minsterbaywatch Bewertungen 145

Truely awful company. I parked in their carpark in Bude. Got delayed in returning to the car, only means of paying for the carpark was RingGo and it was having some kind of outage so I couldn't extend my stay. Was a really stressful end to my holiday. Got fined £100 for being 17mins 46 seconds late leaving the carpark. Sent in a screen shot of my attempts to access my RingGo account and the fact I had paid for 24 hour parking the day before which I used less than half of the time for, but they still upheld the fine. So reluctantly paid the £60 and will never deal with them again.

Company has no compassion for anyone. Just a money making scheme rather than trying to get people parking fairly. I hope they go out of business. Do not use!

Complain to the land owner if you get an unfair ticket from these guys. They have a terrible reputation for ignoring reported faults, not answering the phone and in my case they didn't even send an initial letter - just got a demand for £155. They also used dirty tricks at court, but lost. The Parking Code of Conduct 2019 should stop them using these dirty tricks, but the last government never introduced it - lets hope the new one does. This unethical company uses every dirty trick in the book to block you from a fair appeal - just google them.

My wife who is an invalid had a fall resulting in her being delayed by 16 minutes departing the car park in Driffield East Yorkshire. She received a letter with reference to her delayed departure offering £60 payment if payed within a certain time period instead of £100 also the option to appeal. She appealed on the 8th of June by recorded post, this company received the letter on the 11th, then silence, had her appeal been rejected she would have payed the £60. On the 6th of July she received a letter from them demanding a payment of £155 no later than 17/07/2024 along with additional threats. To say I am discussed with this outfit would be an understatement.

Dreadful threatening low life organisation. Stated they sent me a parking fine for £60. Never received it. Got a demand for £155. Red. No appeal process. Just threats to pay. I will have to go to Court with this as not paying. Never saw signage and was only 20 minutes over the free time. Appalling company.

Peel st car park York - the machine didn’t work properly so I couldn’t adjust the times as I needed to - I thought I had paid but no receipt issued and no message transaction declined etc - their faulty machine, my problem - useless appeals process

Con you at lytham st annes pier car park . Wating for a space to be free wen no spaces fond went out to look for uther parking in town got a fine day's later saying I didn't pay only in for 5 to 10 minutes looking for parking. You get a £100fine be a on you gard if you looking for a space and you can't find one wen you drive out you gat £100 fine good coners 🤑🤑🤑👀

Having paid for parking at arrival, then noticed it said pay on departure, so when I was departing I tried to pay again - the machine would not recognise the car. Received fine because their system cannot cope with an honest mistake. I hope the criminals who run this company get what they deserve in this life or the next.

We received a PCN that related to our 29 year old son. Our son had unexpectedly passed away recently. I reached out to MB to notify them of our son's passing.
I received an email from them, but they refused to deal with this matter. They said that they had passed the matter onto Gladstone solicitors, however they refused to contact GS to inform them of the situation.
We have now received a letter from a court demanding payment and making threats if payment is not paid.
This is a terrible time for our family. We are really struggling to come to terms with our son's death. We still do not know the reason for his death as the coroner is yet to make a determination.
It has been difficult to reach out to the court because the situation has gone as far as it has. This was completely unnecessary.
MB are not a company that is capable of showing compassion or manners at a very difficult time for our family.

Who do you think yous age giving out fines and saying I wasn't in a bay properly when clearly I was on the photos you took. So now I'll let it go to court and see what the judge says because in my eyes my wheels are within the bay or even sat on the line!! Anyone who works as a ticker wardens have a very sad lonley life clearly! Your just making everyone not want to shop here, giving these fines out for fun!

Basically on a trip to York we entered a car park just after another car had vacated a space. Obviously we went straight into the same space. Wife in a wheelchair after suffering with cancer and was first time out for an overnight stay. Was with friends and we paid our fee for 24 hours and went and had a great time in York and left the next day. Some weeks later the first letter I received was the “you committed an offence and haven’t paid so it’s now doubled”. The biggest annoyance was that although the car is in my wife’s name, I was the driver so I was responsible as I parked the vehicle in a ‘supposedly restricted area’. All paperwork that since arrived was still addressed to my wife. Since refusing to be bullied I refused to pay and Gladstone Solicitors are now involved and I’ve now got a court appearance on 8/4. The bay that ‘wasn’t’ is not marked in any way to alert you to it being illegal to park in it and still isn’t. I think Minster bay watch just thinks everyone will just roll over and pay and have done with it but in this case no. They don’t listen, they don’t care and them and Gladstone Solicitors think they can get away with anything. They are nothing but bullies and bring shame on York’s parking situation, will let you all know what happens in court.

Shocking experience. I went to Thruscross reservoir with some friends and was shocked to see that the car park is no long free (thanks Yorkshire Water…).

My friend paid using card on the machine and input my registration. We went for our walk and returned two and a half hours later.

Two weeks later I received a parking charge notice from Minster Baywatch saying I’d not paid for my visit. My friend had paid £3 for six hours so we were well under our paid time to park. The penalty was £50 but reduced to £25 if paid within 14 days (even though I’d already lost six days by the time the letter got to me).

I appealed this with minster and sent them bank statement from my passenger who paid on my behalf. Minster rejected this saying that my nothing was paid for my registration. They sent me a list of vehicles that had entered and at the time I entered the only vehicle was entered as “SS”. My registration begins with S and my friend did fully input the full registration however I am unable to evidence the ticket as I threw it in the bin, confident we had paid and had no cause to keep the ticket.

My appeal with Minster Baywatch was unsuccessful as they said the ownus is on the driver to ensure correct registration is entered. From reading the reviews below it seems a common theme that Minster Baywatch are frequently saying drivers have not entered the registration correctly. I believe that the machine wasn’t working correctly or Minster are just point blank scamming people.

Minster Baywatch offered a reduced penalty as a gesture of goodwill for £20. Surely this is a sign of them accepting some fault in this case otherwise why would they reduce it. Unless they are just chancing it that people are conned into paying something rather than challenging it.

The car park had three vehicles in there and it would have been greatly obvious the payment made for the registration SS would be intended for my vehicle.

I have appealed this with POPLA however I am not confident from reading their reviews. I will not be going to the reservoir in the future and will be taking this up with Yorkshire Water.

Issued with a parking fine despite having a parking permit valid from before the fine was issued . Appealed the fine by sending a copy of valid permit which they refused saying there was clear signage . Irrelevant point as i wasn't breaching any conditions being i had an in date live valid permit. Currently under independent appeal. I'm hoping they override this ridiculous decision. Total time wasting process.

Appalling company. Constantly issuing penalties and "Demands for Payment" even though folk are actually entering their correct vehicle details in MBW's tablet
This company appears to be attempting to extort money from folk. They should be shut down

Absolutely disgusting company.
We took our dog there for his last walk before we had to say goodbye to him which was already a devastating day.
We paid for parking and put the ticket in our car.
A few days later we got a charge from minster telling us we had not paid and are to be charged £60 or a reduced fee if paid sooner.
We have been back and forth for the last few months with them regarding this issue. We have sent a copy of the ticket and the bank statement showing we paid the £2 fee for parking.
The registration plate is wrong on the ticket for whatever reason but was not noticed at the time of purchase. It is one number out.
There are CCTV on the car park which would have shown that there was only one other car in the car park at the time.
The fact they have acknowledged that we paid and will agree with my bank statement that we paid on the day but the fact the registration plate is one number out does not matter to them and they want us to pay the £155.
This is an absolutely disgusting company with no heart at all. This has now been passed onto Gladstone solicitors who are even worse to deal with.
We are absolutely distraught that they have done this to us and made a memory which should have been about last moments with our dog into something that has torn us apart.

This event happened in January 2023. My wife and I went to Neigh Park near Cirencester. She was awaiting a back operation at the time and her mobility was very restricted. Nevertheless we had a dog to walk and she had to exercise as much as possible. This was a flat walk around a lake. It was a dull, cold day. I reckon about two other cars were in the car park. There were three ways to pay. Cash, Via Ringo or by downloading their app. I'm 68 and not tech savvy. I have since learned about downloading apps but over a year ago i needed children to help me. The cash slot was blocked. I phoned Ringo. There was nobody there. I messaged Ringo stating that I was happy to pay and that my number was now available to them to call and get payment. I also said I didn't know how to download an app in a carpark on a dismal January day. My wife was next to me leaning on her zimmer frame and needed to move. Of course the fine arrived later. The camera had caught me. I assumed i was dealing with a company with ethics. I wrote and explained the circumstances and reminded them that I had been in touch from the car park and of my willingness to pay. Without explanation or any hint of having read my appeal it was "denied." I took exception to their indifference and high handedness. There has been no direct, human contact from Minster Baywatch since. However, over a year later I am summoned to Swindon County Court small claims track. The whole process looks intimidating and advice is very difficult to come by from the courts themselves. Telephone calls are not answered by them either. But I am so angry at the way they have treated us that I am going to argue my case. I thank you other people who have shared your reviews and also shared my indignation and offence at being treated in such a shabby manner by Minster Baywatch, I hope you will feel encouraged by the fact that your reviews might actually get used in court by me as evidence of the crass behaviour of this company. Wish me luck!

What an absolute disgrace. Received a final demand for £155 when I hadn’t even received the initial notice. The notice claimed that I hadn’t paid parking, I appealed and even though I had a ticket and a bank statement to corroborate this, my appeal was denied because I’d allegedly not input my full registration. As a gesture of good will (seriously!!) the fine was lowered to £20 which I paid because I didn’t want to risk a further appeal being rejected and the fine increasing. I have since seen another review claiming the exact same tactics , which suggests this is just a ploy to obtain revenue from those who don’t have the time or energy to argue!
Their aggressive, threatening and then manipulative tactics means that I won’t drive to Crickley Hill ever again for fear of this situation reoccurring!

Sharp Practice - Be careful and try to park elsewhere

I was fined despite the Ringo app clearly stating that payment was suspended. Assuming (it was Boxing Day) that no fee was required I didn't pay. Apparently I should have left and not parked at that point. Their issue but my problem.

Parked in Mecca bingo as a customer, received a £100 fine for doing so. Proved with bank statements we were customers and we were offered a goodwill payment (lucky us) of £20 instead of £100. Appalling appeals process, no access to talk to anyone at all! Awful company. Parked in a car park, was a paying customer at the venue and then got stung for their fines.