Yet another brilliant experience from the team at Millstream Saddlery. Quality items at super prices. Ginny lets you know about sizes what fits your size or whether the clothing comes up small/big.... Mehr ansehen
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Das sagen Bewerter
Millstream Saddlery are a family run business which sells equestrian clothing at affordable prices. Any items I’ve purchased arrive quickly and are well packaged. Additionally I am unable to vis... Mehr ansehen
Yet again another fantastic buy from Millstream, honestly so pleased with all my products and clothing. Super quality at amazing prices. Wouldn’t buy from anywhere else now. Just received my imperial... Mehr ansehen
Genuine family business ,always happy to help and answer queries. Products sold are always good value and quality. Parcels always arrive packed well and on time. Ginny has an amazing memory and seems... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Online and instore retailers of quality equestrian equipment and clothing
Kontaktinformationen
Beaver Hall Equestrian Centre , ST13 7EZ, Stoke-on-Trent , Vereinigtes Königreich
- 01538750273
- info@millstreamsaddlery.co.uk
- millstreamsaddlery.co.uk
The service was quick
The service was quick, the staff were amiable, and the assistance provided was excellent.
Lovely company to deal with
Purchased from millstream multiple…
Purchased from millstream multiple times, always an excellent and quick service! Product they sell are always great!
Farst postage very nice and easy people…
Farst postage very nice and easy people to communicate with.
One of the best saddlery shops online
One of the best saddlery shops online. Always helpful, friendly & reasonably priced. I always get fast delivery & great products. Their online lives are brilliant too, plenty of offers
I’ve been buying from Millstream for a…
I’ve been buying from Millstream for a few years now and always find their prices unbeatable for great brands that are usually unaffordable! Always go back as first port of call for anything!! 😁 love a Millstream bargain.
Always super fast delivery at…
Always super fast delivery at unbeatable prices, honest product details (sizing etc)! Love Millstream saddlery!
Amazing shop 5*
I have been using Millstream saddlery for over a year now and wouldn’t go any where else, amazing quality and price, super fast delivery and Ginny is very knowledgable
Absolutely fantastic experiences with…
Absolutely fantastic experiences with millstream. Lovely and very helpful. Nothing to much trouble. Always lovely to nip in an have a look around the shop. Thanks an keep up the good work. 😊😊x
5 Star rating, great merchandise!!
5 star for goods, price and customer service.. Also great lives and entertaining!
Fantastic family run business
Fantastic family run business , always prompt with replies, delivery and any queries. Highly recommend
Item not received, took 4 weeks to get refund
Paid for a rug 30th September, 11th October messaged to request confirmation of postage and tracking information as not received. Received reply 13th October apologising saying rugs were expected to come in the following week and would be sent 24hr post. Sent further message 20th October requesting confirmation of postage as not received and received reply saying they would chase the next day. With no response I messaged again on 23rd October stating over 3 weeks since I had paid, requesting confirmation of postage and if not posted, for a refund received automatic response. Chased again 24th, received response 25th saying didn't know why gallop hadn't sent rug (why are gallop to blame? I had bought rug from millstream not direct from gallop) asked for my bank details to refund which were provided same day. Further message sent 27th asking for timescale of refund as not received (bank transfer is same day). Noticed a FB post today 28th October where they were chasing payment for items from live bids otherwise they would be resold on Sunday (ironic) so commented on there to ask again for timescale since I provided details 3 days ago. Refund was received later same day however they have deleted my comment chasing it from the FB post, no message to explain reason for delay or offer apologies. Really poor customer service, why are they taking payment for items they don't have in stock? Why has it taken me to comment on public post for refund to be actioned?
Knowledge from hoof onwards
Swift delivery, pleasant conversation and products stocked is off high quality.
Fantastic company to buy from
Great company to deal with good choice…
Great company to deal with good choice of items and good value. My last order had a missing item and it was sorted straight away after contacting Millstream.
I always order from Millstream
I always order from Millstream. Excellent service, I love their live auctions x
Live sales are fun and engaging
Live sales are fun and engaging, purchases are made easy and communication is really good. I have had answers to any questions raised and the lives are addictive.
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