Millennium bcp Bewertungen 

Além das comissões altíssimas, vendem produtos no qual não sabem como funcionam, explicam errado além de ter no site alegações enganosa sobre o produto em questão no meu caso a aplicação de pagamento pay@me, na qual dizem fácil e rápido, mentira, estou á mais de 70 dias nesta luta para integração desta aplicação no meu site e aplicativo, já tenho prejuízos absurdos, pois a SIBS, também não tem um bom papel, documento absoleto, demora para tudo, coloca problemas em tudo, pior método de pagamento que já vi em implementação, irei mudar de banco em breve, pois estou totalmente insatisfeita.

Reading all these poor reviews really surprises me. We initially opened our Millennium account in Estoril and then moved to a branch in Lisbon centre. We have always had great service and friendly service from the staff and no problems with our account. It is true that sometimes you can wait a while to be served in the branch. They recently arranged a mortgage for a new property with competitive rates versus other banks. Their app works well and they seem to be constantly adding features to it. We pay Eur8 a month for our account but that is in line with what we pay for a similar account in South Africa so it felt pretty reasonable to us. Personally I just don't get the hate?

The worst service in Quarteira branch.After waiting for 1 hour or more,they don't let you talk ,because they are busy talking about other things between themselves !Ignorant and arrogant specially JORGE DIOGO!The most unpleasant person ,looks very nervous even through the fake smile!Keep making mistakes ,to make people come back and wait more hours...
They put people ,who came to open the bank account and those who need to borrow money from them as a PRIORITY!!!So those who already are clients have to wait hours!I have got a ticket and after waiting 40 minutes I see other people coming in,getting the ticket to open bank account and they call them immediately like if they were disabled!!!so the fact that i have been a client of this bank for 15 years doesn't mean anything!!!What a bank!What a service and so SLOW!!!SO UNBELIEVABLY SLOW!WHAT A SHAME!!!

This bank is terrible. First, my customer service representative (for a so-called "Prestige" account) ignored several e-mails from me... until I said I would go to her supervisors.

Then, the e-mails in question, those written using the bank's internal e-mail system... they magically disappeared.

I pay about 18 euros a month to be ignored and have to spend hours trying to get things done myself... HORRIBLE BANK.

Telefonema hoje do departamento de qualidade.
Protocolo não seguido, sem nada para informar e so aumentar as crises de ansiedade.
4 meses de tortura ao cliente a todos os níveis

Pedi um crédito no banco milenium bsp de uma caza de abitação ,em vezes de pagar uma escritura ?de uma caza paguei duas escrituras??? ,já passou mais de 3 mezes??? a espera? que elos me devolvem o dinheiro e uma vergonha,tá agora inda nada e sou promessas.

Millennium BCP has to be the worst bank, their systems never work either on their apps, online and in the branches. I need to look for a new bank, totally useless!

Aplicação sempre em baixo, estou desde ontem a tentar aceitar uns pagamentos por mbway e não os consigo receber e consequentemente efetuar pagamentos que tenho para fazer. Não me lembro sequer desta aplicação funcionar bem!

35 minuto a espera para levantar 2 cheques vem o empregado escreve no cheque e vai embora deixa me ali sozinha e atende outro. Que falta de profissionais

Absolutely the WORST bank I have ever worked with. They are non-responsive to English language customers calling for support. I have repeatedly attempted to change my SMS phone number over the past week and EVERY TIME they put me on hold for 45 to 60 minutes (before I hang up) while they contact their security people to confirm my identity.

It is impossible to perform mobile banking with Millennium BCP without an SMS code. And, they have a stupid 7-digit multi-code that needs to be used at both ATMs and with mobile banking.

Finally, they really just don't care about you when you visit the storefront. I have visit a Millennium storefront in Lisbon and two other cities... and each time you wait between 30-60 minutes before you can see a customer rep.

Because of pandemia I could not go to portugal,my credit card and debit card dates expired ,wrote several emails and made lots of calls to customer relations dept.nobody help and answered me..
I just wnated them to send my new cards to me or deliver them to someone I choose

If you have a problem, the customer service is just PATHETIC

The worse thing is the problem is caused by them

Bad experience from first day

Problems with their system to open account at the office, after waiting the full queue, had to return another day
At second day account opened (they wanted to charge the higher commissions possible being possible to choose better option, 1st warning about them) but can´t got the debit card as the system, away, halted
Card ordered by the app, asked about it 2 weeks later as I had no news, no reply from them, 1 month after I wrote to ask about what happens with the card, and they said they just sent and I should have it, if I want new want I have to pay more commissions.

Never received it, they didn´t solve anything

Very bad customer support

In Portugal, you can find for example open bank DOT pt FREE as alternative

La pire banque je je connaisse !!!
A FUIR !!!
Des soucis dès le premier jour, impossible de faire des achats en ligne, ils vous forcent à utiliser leur mbway et leur app défaillante invalide tout. De plus, l'arrogance du personnel n'a d'égal que son incompétence ! Je parle de l'agence de São Brás de Alportel dans l'Algarve en ce qui me concerne ! Du coup, je les quitte. BANQUE A FUIR !

O pior banco que conheço!
A FUGIR!
Preocupações desde o primeiro dia, impossível fazer compras on-line, eles forçam você a usar seu mbway e seu aplicativo defeituoso invalida tudo. Além disso, a arrogância da equipe só é comparável à sua incompetência! Refiro-me à agência de São Brás de Alportel, no Algarve. Por isso, vou deixá-los. EVITAR NESTE BANCO !

This is a second review based on a second bad experience
Having sold my property in the Algarve and paid all my capita gains tax. I wanted to return my money to the UK from where it originally came in year 2000
for weeks I tried do-ing it on line using their transfer s
Each time I tied to fill out the dialogue box there was problem such as payee name or
wrong digit in the IBAN number. Admittedly it would be my typing errors as I am visually impaired and diagnosed with Parkinson's.
Today Thursday 01/12/2022 I persevered and with patience I filled out al the box correctly and pressed SENND.
Bingo against all odds my money was finally going home. THEN up came a box saying unable to send this amount telephone telephone this number xxxx which Iid each time I tried it, just said wrong number
Next I went to Google for London office and tried that number and it just ksept ringing un answered
The only option I nave
now seems to have is to fly to Portugal stay in a hotel and go into the local branch and then what? This going to cost me,
2 Return flight for my wife and I
2 lots of taxi fadeout and return
2 night in a hotel
Meals and drinks for 2 days stay

IF there is any on thinking of buying a property in Portugal to retire Forget it. The red tape and incompetence is just not worth it
There are people living out there who advertise their services in the local press to get around the red tape but they ae expensive and takes a lot of time and stress

A Polícia Municipal foi à sucursal da Parede informar os responsáveis que não podem deitar os papéis relativos às contas dos clientes no caixote do lixo, por causa da lei de proteção de dados.

I dont know where to start from but this bank is horrible. They blocked a fund i received for 2 months saying that it’s under investigation and didnt answer my calls or mails all that period. Finally they say that the money is sent back and I have to close the account. Till today neither the money is sent back nor the account is closed. And of course they still dont answer.

Regarding the call center it’s a nightmare. After long waiting all they say we will send an email to your branch to contact you. And when you call the second day they say the same.

It’s my worst banking experience

Worst bank evert dealt with. Opening business account took 4 trips back to the branch. They are incredibly slow and have to "verify" everything a hundred times. Unsure how they can justify having people working there that get paid by the hour. This is a dying bank and should be dead sooner than later, because it is serving no living organism on this planet.

Today I had a great customer service experience at the Millennium Bank office on the Rotunda in Boavista. Rua Silva provided great service and resolved a very complicated and frustrating matter of my account being used for fraudulent charges. He was reassuring and confident that the matter could be resolved and did so. I left the bank with a new replacement card in my hands and access to my account with the reassurance that the fraudulent charges will be removed following the investigation.

Absolutely horrible. Do not do business with this bank under any circumstances. I literally have no access to my bank account, and nobody at the bank is willing or able to do anything about it. There's a problem with receiving the SMS on a US cell phone line. They don't know how to solve it. Lazy, uncaring, and incompetent personnel. You've been warned.